Methods, systems and computer program products for collecting telemetry data from a mobile terminal

• US 20040032340A1
• Filed: 08/16/2002
• Published: 02/19/2004
• Est. Priority Date: 08/16/2002
• Status: Active Grant

• Current Assignee: Sony Corporation (Sony Group Corp.)
• Original Assignee: Sony Ericsson Mobile Communications USA Incorporated (Sony Group Corp.)
• Inventors: Esque, Brian, Lingafeldt, Darren
• Granted Patent: US 6,959,182 B2
• Time in Patent Office: Days
• US Class Current: 340/870.02
• CPC Class Codes: H04M 11/002 with telemetering systems telemetering in general G08C
• CPC Class Codes: H04Q 9/00 Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports

Abstract

The present invention provides methods, systems and computer program products for collecting telemetry data from a mobile terminal. A feature use circuit is provided that obtains telemetry data based on the usage of features of the mobile terminal. The obtained telemetry data is stored in the mobile terminal. The mobile terminal is connected to at least one of a telemetry enabled website and a base station and transmits the obtained telemetry data to at least one of the telemetry enabled website and the base station.

Claims

1. A method for collecting telemetry data from a mobile terminal, comprising;

obtaining telemetry data based on the usage of features of the mobile terminal;

storing the obtained telemetry data in the mobile terminal;

connecting the mobile terminal to at least one of a telemetry enabled website and a base station; and

transmitting the obtained telemetry data to at least one of the telemetry enabled website and the base station.

2. A method according to claim 1, wherein storing the obtained telemetry data comprises storing the obtained telemetry data during normal operation of the mobile terminal.

3. A method according to claim 1, wherein storing the obtained telemetry data comprises storing feature and performance telemetry data.

4. A method according to claim 3, wherein the obtained telemetry data comprises at least one of menu access characteristics, memory usage, hours of operation, call time, average transmit power level, average Received Signal Strength Indicator (RSSI), number of channel handoffs, number of contacts, web history list, web bookmarks, number of Short Message Services (SMS) sent and/or received, downloaded applications, number of data calls, revision history, system operator information, location information, hardware revision, software revision, number of stored pictures, accessories used and number of bluetooth discoveries.

5. A method according to claim 1, wherein the mobile terminal comprises a wireless, internet-enabled mobile terminal and wherein connecting the mobile terminal to a telemetry enabled website comprises connecting the mobile terminal to the telemetry enabled website through a wireless data network.

6. A method according to claim 5, wherein the wireless data network comprises at least one of Code Division Multiple Access (CDMA), Time Division Multiple Access (TDMA), Global System for Mobile Communication (GSM), General Packet Radio Service (GPRS), Integrated Digital Enhanced Net (iDEN), Cellular Digital Packet Data (CDPD), J Phone, KDDI, Wideband Code Division Multiple Access (WCDMA) and Universal Mobile Telecommunications System (UMTS).

7. A method according to claim 5, wherein transmitting the telemetry data further comprises transmitting the telemetry data further comprises transmitting over the wireless data network utilizing a wireless protocol.

8. A method according to claim 7, wherein the wireless protocol comprises at least one of HyperText Transfer Protocol (HTTP), Wireless Application Protocol (WAP), SMS and Wireless Markup Language (WML).

9. A method according to claim 1, wherein transmitting telemetry data further comprises:

obtaining permission from a user of the mobile terminal to access telemetry data stored in the mobile terminal;

receiving the telemetry data transmitted from the mobile terminal; and

storing the received telemetry data in a compilation memory of the telemetry enabled website.

10. A method according to claim 9, wherein transmitting the telemetry data further comprises transmitting the telemetry data over a wireless data network utilizing a wireless protocol.

11. A method according to claim 1, further comprising enabling an Opt In function of WAP, wherein transmitting the telemetry data further comprises transmitting the telemetry data from the mobile terminal only if the Opt In function is enabled.

12. A method according to claim 1, further comprising enabling a mobile terminal telemetry upload feature, wherein transmitting telemetry data comprises transmitting the telemetry data from the mobile terminal only if the upload feature is enabled.

13. A method according to claim 1, further comprising browsing the telemetry enabled website, wherein transmitting telemetry data comprises automatically transmitting the telemetry data responsive to browsing the telemetry enabled website.

14. A method according to claim 1, further comprising downloading an application from the telemetry enabled website, wherein transmitting the telemetry data comprises automatically transmitting the telemetry data responsive to downloading the application from the telemetry enabled website.

15. A method according to claim 1, wherein the method further comprises:

receiving the transmitted telemetry data at at least one of the telemetry enabled website and the base station;

storing the received telemetry data in a compilation memory of the telemetry enabled website;

analyzing the stored telemetry data; and

modifying the features of the mobile terminal based on the analyzed telemetry data.

16. A method according to claim 15, wherein modifying the features of the mobile terminal based on the analyzed telemetry data comprises deleting features from a list of features provided.

17. A method according to claim 15, wherein modifying the features of the mobile terminal based on the analyzed data comprises providing short cuts for accessing features of the mobile terminal that are frequently accessed.

18. A method according to claim 1, wherein the method further comprises:

receiving the transmitted telemetry data at at least one of the telemetry enabled website and the base station;

storing the received telemetry data in a compilation memory;

analyzing the stored telemetry data; and

modifying mobile terminal services provided to the mobile terminal based on the analyzed telemetry data.

19. A method according to claim 18, wherein modifying mobile terminal services comprises modifying existing calling plans based on the analyzed telemetry data.

20. A method for collecting telemetry data from a mobile radiotelephone, comprising;

obtaining telemetry data based on the usage of features of the mobile radiotelephone;

storing the obtained telemetry data in the mobile radiotelephone;

wirelessly connecting the mobile radiotelephone to at least one of a telemetry enabled website and a base station; and

transmitting the obtained telemetry data to at least one of the telemetry enabled website and the base station; and

storing the transmitted telemetry data in a compilation memory;

analyzing the stored telemetry data; and

modifying features and/or services of the mobile radiotelephone based on the analyzed telemetry data.

21. A method according to claim 20, wherein storing the obtained telemetry data comprises storing the obtained telemetry data in a memory during normal operation of the mobile radiotelephone.

22. A method according to claim 20, wherein storing the obtained telemetry data comprises storing feature and performance telemetry data.

23. A method according to claim 22, wherein the telemetry data comprises at least one of menu access characteristics, memory usage, hours of operation, call time, average transmit power level, average Received Signal Strength Indicator (RSSI), number of channel handoffs, number of contacts, web history list, web bookmarks, number of SMS sent and/or received, downloaded applications, number of data calls, revision history, system operator information, location information, hardware revision, software revision, number of stored pictures, accessories used and number of bluetooth discoveries.

24. A method according to claim 20, wherein the mobile radiotelephone comprises a wireless, internet-enabled mobile radiotelephone and wherein connecting the mobile radiotelephone to a telemetry enabled website comprises connecting the mobile radiotelephone to the telemetry enabled website through a wireless data network.

25. A method according to claim 24, wherein the wireless data network comprises at least one of CDMA, TDMA, GSM, GPRS, iDEN, CDPD, J Phone, KDDI, WCDMA and UMTS.

26. A method according to claim 24, wherein transmitting the telemetry data further comprises transmitting the telemetry data over the wireless data network utilizing a wireless protocol.

27. A method according to claim 26, wherein the wireless protocol comprises at least one of HTTP, WAP, SMS and WML.

28. A method according to claim 20, wherein transmitting telemetry data further comprises:

obtaining permission from a user of the mobile radiotelephone to access telemetry data stored in the mobile radiotelephone;

receiving the telemetry data transmitted from the mobile radiotelephone; and

storing the received telemetry data in a compilation memory.

29. A method according to claim 20, further comprising enabling an Opt In function of WAP, wherein transmitting the telemetry data further comprises transmitting the telemetry data from the mobile radiotelephone only if the Opt In function is enabled.

30. A method according to claim 20, further comprising enabling a mobile radiotelephone upload feature, wherein transmitting the telemetry data further comprises transmitting the telemetry data from the mobile radiotelephone only if the upload feature is enabled.

31. A method according to claim 20, further comprising browsing the telemetry enabled website, wherein transmitting telemetry data comprises automatically transmitting the telemetry data responsive to browsing the telemetry enabled website.

32. A method according to claim 20, further comprising downloading an application from the telemetry enabled website, wherein transmitting the telemetry data comprises automatically transmitting the telemetry data responsive to downloading the application from the telemetry enabled website.

33. A method according to claim 20, wherein modifying the features of the mobile radiotelephone based on the analyzed telemetry data comprises deleting features from a list of features provided.

34. A method according to claim 20, wherein modifying the features of the mobile radiotelephone based on the analyzed data comprises providing short cuts for accessing features of the mobile radiotelephone that are frequently accessed.

35. A method according to claim 20, wherein modifying mobile radiotelephone services comprises modifying existing calling plans based on the analyzed telemetry data.

36. A method for collecting telemetry data from a mobile terminal, comprising:

receiving telemetry data at at least one of a telemetry enabled website and a base station;

storing the transmitted telemetry data in a compilation memory;

analyzing the stored telemetry data; and

modifying features and/or services of the mobile terminal based on the analyzed telemetry data.

37. A method according to claim 37, further comprising:

obtaining the telemetry data based on the usage of features of the mobile terminal;

storing the obtained telemetry data in the mobile terminal;

wirelessly connecting the mobile terminal to at least one of a telemetry enabled website and a base station; and

transmitting the obtained telemetry data to at least one of the telemetry enabled website and the base station.

38. A method according to claim 37, wherein the telemetry data comprises at least one of menu access characteristics, memory usage, hours of operation, call time, average transmit power level, average Received Signal Strength Indicator (RSSI), number of channel handoffs, number of contacts, web history list, web bookmarks, number of SMS sent and/or received, downloaded applications, number of data calls, revision history, system operator information, location information, hardware revision, software revision, number of stored pictures, accessories used and number of bluetooth discoveries.

39. A method according to claim 37, wherein the mobile terminal comprises a wireless, internet-enabled mobile terminal and wherein connecting the mobile terminal to a telemetry enabled website comprises connecting the mobile terminal to the telemetry enabled website through a wireless data network.

40. A method according to claim 39, wherein the wireless data network comprises at least one of CDMA, TDMA, GSM, GPRS, iDEN, CDPD, J Phone, KDDI, WCDMA and UMTS.

41. A method according to claim 40, wherein transmitting the telemetry data further comprises transmitting the telemetry data over the wireless data network utilizing a wireless protocol.

42. A method according to claim 41, wherein the wireless protocol comprises at least one of HTTP, WAP, SMS and WML.

43. A method according to claim 37, wherein transmitting telemetry data further comprises:

obtaining permission from a user of the mobile terminal to access telemetry data stored in the mobile terminal;

receiving the telemetry data transmitted from the mobile terminal; and

storing the received telemetry data in a compilation memory.

44. A method according to claim 37, further comprising enabling an Opt In function of WAP, wherein transmitting the telemetry data further comprises transmitting the telemetry data from the mobile terminal only if the Opt In function is enabled.

45. A method according to claim 37, further comprising enabling a mobile terminal upload feature, wherein transmitting the telemetry data further comprises transmitting the telemetry data from the mobile terminal only if the upload feature is enabled.

46. A method according to claim 37, further comprising browsing the telemetry enabled website, wherein transmitting telemetry data comprises automatically transmitting the telemetry data responsive to browsing the telemetry enabled website.

47. A method according to claim 37, further comprising downloading an application from the telemetry enabled website, wherein transmitting the telemetry data comprises automatically transmitting the telemetry data responsive to downloading the application from the telemetry enabled website.

48. A method according to claim 37, wherein modifying the features of the mobile terminal based on the analyzed telemetry data comprises deleting features from a list of features provided.

49. A method according to claim 37, wherein modifying the features of the mobile terminal based on the analyzed data comprises providing short cuts for accessing features of the mobile terminal that are frequently accessed.

50. A method according to claim 37, wherein modifying mobile terminal services comprises modifying existing calling plans based on the analyzed telemetry data.

51. A system for collecting telemetry data from a mobile terminal, comprising;

a feature use circuit in the mobile terminal configured to obtain telemetry data based on the usage of features of the mobile terminal;

a mobile terminal memory in the mobile terminal configured to store the obtained telemetry data;

a wireless transceiver in the mobile terminal configured to connect the mobile terminal to at least one of a telemetry enabled website and a base station and to transmit telemetry data to at least one of the telemetry enabled website and the base station.

52. A system according to claim 51, wherein the feature use circuit is further configured to store the obtained telemetry data during normal operation of the mobile terminal.

53. A system according to claim 51, wherein the feature use circuit is further configured to store feature and performance telemetry data.

54. A system according to claim 53, wherein the telemetry data comprises at least one of menu access characteristics, memory usage, hours of operation, call time, average transmit power level, average Received Signal Strength Indicator (RSSI), number of channel handoffs, number of contacts, web history list, web bookmarks, number of SMS sent and/or received, downloaded applications, number of data calls, revision history, system operator information, location information, hardware revision, software revision, number of stored pictures, accessories used and bluetooth discoveries.

55. A system according to claim 51, wherein the wireless transceiver is further configured to connect the mobile terminal to the telemetry enabled website through a wireless data network.

56. A system according to claim 55, wherein the wireless data network comprises at least one of CDMA, TDMA, GSM, GPRS, iDEN, CDPD, J Phone, KDDI, WCDMA and UMTS.

57. A system according to claim 55, wherein the wireless transceiver is further configured to connect the mobile terminal to the telemetry enabled website over the wireless data network utilizing a wireless protocol.

58. A system according to claim 57, wherein the wireless protocol comprises at least one of HTTP, WAP, SMS and/or WML.

59. A system according to claim 51, further comprising a telemetry module configured to receive the transmitted telemetry data at at least one of the telemetry enabled website and the base station.

60. A system according to claim 59 wherein the telemetry module is further configured to obtain permission from a user of the mobile terminal to access received telemetry data stored in the mobile terminal.

61. A system according to claim 59, wherein the telemetry module is further configured to automatically obtain the received telemetry data from the mobile terminal responsive to browsing the telemetry enabled website.

62. A system according to claim 59, wherein the telemetry module is further configured to automatically obtain the received telemetry data from the mobile terminal responsive to downloading an application from the telemetry enabled website.

63. A system according to claim 51 wherein the system further comprises an Opt In function of WAP, wherein the wireless transceiver is further configured to transmit the telemetry data from the mobile terminal only if the Opt In function of WAP is enabled.

64. A system according to claim 51, wherein the mobile terminal is configured to have a mobile terminal upload feature, wherein the wireless transceiver is further configured to transmit the telemetry data from the mobile terminal only if the mobile terminal upload feature is enabled.

65. A system according to claim 51, wherein the system further comprises:

at least one of a telemetry enabled website or a base station configured to receive the transmitted telemetry data from the mobile terminal;

a compilation memory configured to store received telemetry data transmitted from the mobile terminal;

a performance module configured to analyze the stored telemetry data and modify features of the mobile terminal based on the analyzed telemetry data.

66. A system according to claim 65, wherein the performance module is further configured to delete features from a list of features provided based on the analyzed telemetry data.

67. A system according to claim 65, wherein the performance module is further configured to provide short cuts for accessing features that are frequently accessed.

68. A system according to claim 51, wherein the system further comprises:

at least one of a telemetry enabled website or a base station configured to receive the transmitted telemetry data from the mobile terminal;

a compilation memory configured to store the received telemetry data obtained from the mobile terminal;

a performance module configured to analyze the stored telemetry data and modify mobile terminal services provided to the mobile terminal based on the analyzed telemetry data.

69. A system according to claim 68, wherein the performance module is further configured to modify existing calling plans based on the analyzed telemetry data.

70. A system for collecting telemetry data from a mobile terminal, comprising;

means for obtaining telemetry data based on the usage of features of the mobile terminal;

means for storing the obtained telemetry data in the mobile terminal;

means for connecting the mobile terminal to at least one of a telemetry enabled website and a base station; and

means for transmitting the obtained telemetry data to at least one of the telemetry enabled website and the base station.

71. A system according to claim 70, wherein the telemetry data comprises at least one of menu access characteristics, memory usage, hours of operation, call time, average transmit power level, average Received Signal Strength Indicator (RSSI), number of channel handoffs, number of contacts, web history list, web bookmarks, number of SMS sent and/or received, downloaded applications, number of data calls, revision history, system operator information, location information, hardware revision, software revision, number of stored pictures, accessories used and bluetooth discoveries.

72. A system according to claim 70, wherein the mobile terminal Is further configured to communicate over the wireless internet and wherein the means for connecting the mobile terminal to a telemetry enabled website comprises means for connecting the mobile terminal to the telemetry enabled website through a wireless data network.

73. A system according to claim 72, wherein the wireless data network comprises at least one of CDMA, TDMA, GSM, GPRS, iDEN, CDPD, J Phone, KDDI, WCDMA and UMTS.

74. A system according to claim 70, wherein means for transmitting the telemetry data further comprises means for transmitting over the wireless data network utilizing a wireless protocol.

75. A system according to claim 74, wherein the wireless protocol comprises at least one of HTTP, WAP, SMS and WML.

76. A system according to claim 70, wherein means for transmitting telemetry data further comprises:

means for obtaining permission from a user of the mobile terminal to access telemetry data stored in the mobile terminal;

means for receiving the telemetry data transmitted from the mobile terminal; and

means for storing the received telemetry data in a compilation memory.

77. A system according to claim 76, wherein means for transmitting the telemetry data further comprises means for transmitting the telemetry data over a wireless data network utilizing a wireless protocol.

78. A system according to claim 70, further comprising means for enabling an Opt In function of WAP, wherein means for transmitting the telemetry data further comprises means for transmitting the telemetry data from the mobile terminal only if the Opt In function is enabled.

79. A system according to claim 70, further comprising means for enabling a mobile terminal telemetry upload feature, wherein means for transmitting telemetry data comprises means for transmitting the telemetry data from the mobile terminal only if the upload feature is enabled.

80. A system according to claim 70, further comprising means for browsing the telemetry enabled website, wherein means for transmitting telemetry data comprises means for automatically transmitting the telemetry data responsive to browsing the telemetry enabled website.

81. A system according to claim 70, further comprising means for downloading an application from the telemetry enabled website, wherein means for transmitting the telemetry data comprises means for automatically transmitting the telemetry data responsive to downloading the application from the telemetry enabled website.

82. A system according to claim 70, wherein the system further comprises:

means for receiving the transmitted telemetry data at at least one of the telemetry enabled website and the base station;

means for storing the received telemetry data in a compilation memory;

means for analyzing the stored telemetry data; and

means for modifying the features of the mobile terminal based on the analyzed telemetry data.

83. A system according to claim 82, wherein means for modifying the features of the mobile terminal based on the analyzed telemetry data comprises means for deleting features from a list of features provided.

84. A system according to claim 82, wherein means for modifying the features of the mobile terminal based on the analyzed data comprises means for providing short cuts for accessing features of the mobile terminal that are frequently accessed.

85. A system according to claim 70, wherein the system further comprises:

means for receiving the transmitted telemetry data at at least one of the telemetry enabled website and the base station;

means for storing the received telemetry data in a compilation memory;

means for analyzing the stored telemetry data; and

means for modifying mobile terminal services provided to the mobile terminal based on the analyzed telemetry data.

86. A system according to claim 85, wherein means for modifying mobile terminal services comprises means for modifying existing calling plans based on the analyzed telemetry data.

87. A system for collecting telemetry data from a mobile terminal, comprising:

means for obtaining telemetry data based on the usage of features of the mobile radiotelephone;

means for storing the obtained telemetry data in the mobile radiotelephone;

means for wirelessly connecting the mobile radiotelephone to at least one of a telemetry enabled website and a base station; and

means for transmitting the obtained telemetry data to at least one of the telemetry enabled website and the base station.

means for storing the transmitted telemetry data in a compilation memory;

means for analyzing the stored telemetry data; and

means for modifying features and/or services of the mobile radiotelephone based on the analyzed telemetry data.

88. A system for collecting telemetry data from a mobile terminal, comprising:

means for receiving telemetry data at at least one of a telemetry enabled website and a base station;

means for storing the transmitted telemetry data in a compilation memory;

means for analyzing the stored telemetry data; and

means for modifying features and/or services of the mobile terminal based on the analyzed telemetry data.

89. A system according to claim 88, further comprising:

means for obtaining the telemetry data based on the usage of features of the mobile terminal;

means for storing the obtained telemetry data in the mobile terminal;

means for wirelessly connecting the mobile terminal to at least one of a telemetry enabled website and a base station; and

means for transmitting the obtained telemetry data to at least one of the telemetry enabled website and the base station.

90. A computer program product for collecting telemetry data from a mobile terminal, the computer program product comprising:

a computer readable storage medium having computer readable program code embodied in said medium, said computer readable program code comprising;

computer readable program code that obtains telemetry data based on the usage of features of the mobile terminal;

computer readable program code that stores the obtained telemetry data in the mobile terminal;

computer readable program code that connects the mobile terminal to at least one of a telemetry enabled website and a base station; and

computer readable program code that transmits the obtained telemetry data to at least one of the telemetry enabled website and the base station.

91. A computer program product for collecting telemetry data from a mobile terminal, the computer program product comprising:

a computer readable storage medium having computer readable program code embodied in said medium, said computer readable program code comprising;

computer readable program code that obtains telemetry data based on the usage of features of the mobile radiotelephone;

computer readable program code that stores the obtained telemetry data in the mobile radiotelephone;

computer readable program code that wirelessly connects the mobile radiotelephone to at least one of a telemetry enabled website and a base station; and

computer readable program code that transmits the obtained telemetry data to at least one of the telemetry enabled website and the base station.

computer readable program code that stores the transmitted telemetry data in a compilation memory;

computer readable program code that analyzes the stored telemetry data; and

computer readable program code that modifies features and/or services of the mobile radiotelephone based on the analyzed telemetry data.

92. A computer program product for collecting telemetry data from a mobile terminal, the computer program product comprising:

a computer readable storage medium having computer readable program code embodied in said medium, said computer readable program code comprising;

computer readable program code that receives telemetry data at at least one of a telemetry enabled website and a base station;

computer readable program code that stores the transmitted telemetry data in a compilation memory;

computer readable program code that analyzes the stored telemetry data; and

computer readable program code that modifies features and/or services of the mobile terminal based on the analyzed telemetry data.

93. A computer program product for collecting telemetry data from a mobile terminal, the computer program product comprising:

a computer readable storage medium having computer readable program code embodied in said medium, said computer readable program code comprising;

computer readable program code that obtaining the telemetry data based on the usage of features of the mobile terminal;

computer readable program code that stores the obtained telemetry data in the mobile terminal;

computer readable program code that wirelessly connects the mobile terminal to at least one of a telemetry enabled website and a base station; and

computer readable program code that transmits the obtained telemetry data to at least one of the telemetry enabled website and the base station.

94. A mobile terminal comprising;

a feature use circuit configured to obtain telemetry data based on the usage of feature of the mobile terminal;

memory configured to store the obtained telemetry data in the mobile terminal;

a transceiver configured to connect the mobile terminal to at least one of a telemetry enabled website and a base station and transmit the stored telemetry data from the mobile terminal to at least one of the telemetry enabled website and the base station.