Value stream process management approach and web-site

• US 20040039625A1
• Filed: 08/23/2002
• Published: 02/26/2004
• Est. Priority Date: 08/23/2002
• Status: Abandoned Application

• Current Assignee: The Boeing Co.
• Original Assignee: The Boeing Co.
• Inventors: Koopman, Cynthia A., Riley, Susan I., Riley, Janet M., Samaniego, Kitty O., Vanlandingham, Wayne R., Harris, Danette L., Malnack, Steven J., Lewicki, Garry L., Luby, James S.
• Application Number:
  US10/226,607
• Publication Number:
  US 20040039625A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06395 Quality analysis or management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A method and apparatus for implementing a process approach to business management utilizing a web-based computer server system. The method includes creating a list of major business deliverables that significantly influence primary categories of cash flow across enterprise boundaries. The major business deliverables define an enterprise value stream process management (EVSPM) model that incorporates cross-functional integration of a plurality of business processes. The enterprise process model is dynamically stored in a server database. Additionally, the method includes defining at least one metric for each process, dynamically storing the metrics in the server database, and utilizing the metrics to prioritize business improvements. Furthermore, the method includes utilizing the server system to track a project schedule and performance such that the business improvement priorities are maintained.

Claims

1. A method for implementing a process approach to business management of a business utilizing a web-based computer server system, wherein said method comprises:

defining an enterprise value stream process management (EVSPM) model that incorporates cross-functional integration of a plurality of processes implemented at a plurality of levels within the business;

dynamically storing the EVSPM model, and metrics and data relating to each process, in a server database; and

analyzing business performance utilizing the computer server system.

2. The method of claim 1, wherein defining an EVSPM model comprises listing primary categories of cash flow across enterprise boundaries.

3. The method of claim 2, wherein defining an EVSPM model further comprises:

creating a list of major business deliverables that significantly influence the primary categories; and

placing the major business deliverables in a sequential order.

4. The method of claim 3, wherein defining an EVSPM model further comprises naming the sequenced major business deliverables, thereby creating model subsystems.

5. The method of claim 4, wherein defining an EVSPM model further comprises creating a graphic of a proposed EVSPM-model using the model subsystems, wherein the graphic shows the interrelationship between the model subsystems.

6. The method of claim 5, wherein defining an EVSPM model further comprises:

validating the proposed EVSPM model such that an approved EVSPM model is defined; and

dynamically storing a graphic of the approved EVSPM model in the server database.

7. The method of claim 6, wherein defining an EVSPM model further comprises populating the approved EVSPM model with information within the server database.

8. The method of claim 1, wherein dynamically storing comprises:

defining at least one metric for each of at least one top level process; and

defining at least one metric for each of at least one lower level process.

9. The method of claim 8, wherein dynamically storing further comprises:

stabilizing all top level metrics; and

stabilizing all lower level metrics.

10. The method of claim 9, wherein dynamically storing further comprises:

correlating the top level metrics with the lower level metrics; and

dynamically storing the correlations in the database server as data links.

11. The method of claim 1, wherein analyzing business performance comprises:

analyzing business improvement opportunities;

prioritizing the business improvement opportunities;

dynamically storing information and data relating to the analysis and prioritization of the business improvement opportunities in the server database.

12. The method of claim 11, wherein analyzing business performance further comprises:

utilizing the stored information and data relating to the business improvement opportunities to define business improvement goals; and

dynamically storing the business improvement goals in the server database.

13. The method of claim 1, wherein analyzing business performance comprises utilizing the computer server system, the EVSPM model, and all data related to the EVSPM model stored in the database as an auditing tool for auditing business compliance with predetermined business standards.

14. A web-based system for implementing a process approach to business management utilizing an enterprise value stream process management EVSPM model, said system comprising:

at least one client system comprising a browser;

at least one database for storing data and information; and

a server system coupled to said client system and said database, wherein said server system is adapted to;

dynamically store the EVSPM model in said database;

dynamically store metrics and data relating to a plurality of business processes defined by the EVSPM model in the database, wherein the business processes include top level processes and lower level processes; and

provide cross-functional integration of the processes by creating data links between the EVSPM model, process metrics, and process data.

15. The system of claim 14, wherein said server system is further adapted to provide access to all data and information relating to the EVSPM model such that business improvement opportunities are analyzed and prioritized.

16. The system of claim 14, wherein said server system is further adapted to be utilized by business management to monitor business goals.

17. The system of claim 14, wherein said server system is further adapted to be utilized as an auditing tool for auditing business compliance with predetermined business standards.

18. A method for implementing a process approach to business management utilizing a web-based computer server system, wherein said method comprises:

creating a list of major business deliverables that significantly influence primary categories of cash flow across enterprise boundaries;

utilizing the major business deliverables to define an enterprise value stream process management (EVSPM) model that incorporates cross-functional integration of a plurality of processes implemented at a plurality of levels within the business;

dynamically storing the enterprise process model in a server database;

defining at least one metric for each process, wherein the metrics are used to monitor performance of each process;

dynamically storing the metrics in the server database;

prioritizing business improvements; and

utilizing the server system to track a project schedule and performance such that the business improvement priorities are maintained.

19. The method of claim 18, wherein defining an EVSPM model comprises creating data links between the EVSPM model, process metrics, and process data so that the cross-functional integration between processes can be analyzed utilizing the computer server system.

20. The method of claim 18, wherein said method further comprises utilizing the computer server system, the EVSPM model, and all data related to the EVSPM model stored in the database as an auditing tool for auditing business compliance with predetermined business standards.