System and method for tracking appointment data

• US 20040039626A1
• Filed: 06/11/2003
• Published: 02/26/2004
• Est. Priority Date: 09/26/2001
• Status: Abandoned Application

• Current Assignee: Ceptionist Incorporated E
• Original Assignee: Ceptionist Incorporated E
• Inventors: Voorhees, Dirk
• Application Number:
  US10/381,968
• Publication Number:
  US 20040039626A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/06314 Calendaring for a resource
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A system and method for tracking appointment data are introduced that combat the many drawbacks associated with conventional systems. A particular embodiment of a system incorporating teachings of the present disclosure includes a clinic engine operable to allow an appointment target to identify a first block of time as available to meet time and an appointment engine operable to make available at least a portion of the first block of time to an appointment seeker in response to an appointment request. The system may also include an appointment seeker interface that allows the appointment seeker to schedule a first appointment during the first block of time and a notification engine operable to notify the appointment target of the first appointment.

Claims

1. A computer system for tracking appointment data between an appointment seeker and an appointment target, comprising:

a clinic engine operable to allow the appointment target to identify a first block of time as available to meet time;

an appointment engine operable to make available at least a portion of the first block of time to an appointment seeker in response to an appointment request;

an appointment seeker interface operable to allow the appointment seeker to schedule a first appointment during the first block of time; and

a notification engine operable to notify the appointment target of the first appointment.

2. The system of claim 1, wherein the clinic engine is further operable to allow the appointment target to identify allowable locations for the first appointment.

3. The system of claim 1, wherein the clinic engine is further operable to allow the appointment target to identify an allowable duration for the first appointment.

4. The system of claim 1, further comprising a server implementing the clinic engine, the appointment engine, and the notification engine.

5. The system of claim 1, further comprising:

an electronic mail interface operable to allow the notification engine to communicate via a distinct electronic mail application.

6. The system of claim 1, further comprising:

a legacy system interface operable to allow information about the appointment seeker located in a legacy system to be read and used to prepopulate forms associated with the computer system.

7. The system of claim 1, further comprising:

an update engine operable to modify the first block of time in response to a scheduled appointment such that a meeting time of the scheduled appointment is identified as unavailable to meet.

8. The system of claim 1, further comprising:

an update engine operable to modify the first block of time in response to a scheduled appointment such that a meeting time of the scheduled appointment is identified as unavailable to meet;

wherein the update engine, the clinic engine, the appointment engine, and the notification engine comprise web based applications.

9. A method for tracking appointment data, comprising:

maintaining a data store comprising data relating to an appointment schedule of an appointment target;

identifying an appointment opportunity for the appointment target as open for scheduling in response to an input;

receiving a request to schedule an appointment for the appointment opportunity;

granting the request; and

notifying the appointment target of the granted request.

10. The method of claim 9, further comprising:

identifying a second appointment opportunity for a second appointment target as open for scheduling in response to an second input;

receiving a second request to schedule a second appointment for the second appointment opportunity;

granting the second request; and

notifying the second appointment target of the second granted request.

11. The method of claim 9, further comprising:

modifying the data store to indicate the granted request.

12. The method of claim 9, wherein the data represents information relating to a type of appointment available for scheduling, a place available for scheduling, and a time limit for the appointment opportunity.

13. The method of claim 9, further comprising;

maintaining scheduling information relating to a type of appointment available for scheduling, a place available for scheduling, and a time limit for the appointment opportunity; and

reserving the place available for scheduling.

14. The method of claim 9, further comprising:

maintaining scheduling information relating to a type of appointment available, wherein the type comprises a telemedicine appointment.

15. The method of claim 9, further comprising:

maintaining scheduling information relating to a type of appointment available, wherein the type comprises a virtual appointment; and

reserving telecommunication services necessary for the virtual appointment.

16. The method of claim 9, further comprising:

prompting an appointment seeker to enter appropriate personal information.

17. The method of claim 9, further comprising:

prompting an appointment seeker to enter personal information;

comparing the personal information against stored information;

determining that the stored information comprises additional information about the appointment seeker; and

prepopulating segments of an appointment form with at least a portion of the additional information.

18. A computer system for tracking appointment data between a plurality of end users comprising:

an end user interface which may be accessible by a first end user of the system using standard communication protocols and which allows the first end user to preemptively indicate an availability window of the first end user;

a calendar engine operable to generate an active calendar for the first end user that indicates the availability window of the first end user;

a second end user interface which may be accessible to a second end user and which allows the second end user to access the active calendar and to select an appointment time from within the availability window; and

a scheduling engine that confirms the appointment time to the second end user without confirmation from the first end user

19. The system of claim 18, further comprising:

a notification engine operable to provide Email notification of the confirmed appointment time to the first end user; and

a update engine operable to modify the active calendar to indicate the unavailability of the appointment time to other end users.

20. A system for tracking appointment information, comprising:

a computer readable medium; and

an application stored on the computer readable medium, the application operable to;

maintain a data store comprising data relating to an appointment schedule of an appointment target;

identify an appointment opportunity for the appointment target as open for scheduling in response to an input;

receive a request to schedule an appointment for the appointment opportunity;

grant the request; and

notify the appointment target of the granted request.