System for delivering goods
First Claim
1. A system for delivering goods from a vendor to an intended recipient, the system including a goods carrier to carry the goods from the vendor to the intended recipient, a call center, and telecommunications means, the call center being adapted automatically to send a request signal to the intended recipient via the telecommunications means when in response to an order for the goods is received by the vendor, and to receive a return signal via the telecommunications means from the intended recipient which indicates the intended recipient'"'"'s availability for delivery of the goods, the call center being adapted on receipt of the return signal from the intended recipient, to send an advice signal to the vendor and/or the carrier, whereby the carrier is instructed to deliver the goods at a time and place determined from the return signal.
0 Assignments
0 Petitions
Accused Products
Abstract
A system for delivering goods from a vendor to an intended recipient including a goods carrier to carry the goods from the vendor to the intended recipient, a call center, and a telecommunications system. The call center is adapted automatically to send a request signal to the intended recipient via the telecommunications system when an order for the goods is received by the vendor, and to receive a return signal via the telecommunications system from the intended recipient. The return signal indicates the intended recipient'"'"'s availability for delivery of the goods. On receipt of the return signal from the intended recipient, the call center sends an advice signal to the vendor and/or the carrier, whereby the carrier is instructed to deliver the goods to the intended recipient at a time and place determined from the return signal.
15 Citations
16 Claims
- 1. A system for delivering goods from a vendor to an intended recipient, the system including a goods carrier to carry the goods from the vendor to the intended recipient, a call center, and telecommunications means, the call center being adapted automatically to send a request signal to the intended recipient via the telecommunications means when in response to an order for the goods is received by the vendor, and to receive a return signal via the telecommunications means from the intended recipient which indicates the intended recipient'"'"'s availability for delivery of the goods, the call center being adapted on receipt of the return signal from the intended recipient, to send an advice signal to the vendor and/or the carrier, whereby the carrier is instructed to deliver the goods at a time and place determined from the return signal.
- 12. A method of delivering goods from a vendor to an intended recipient, using a system including a goods carrier to carry the goods from the vendor to the intended recipient, a call center, and telecommunications means, the method including automatically sending a request signal from the call center to the intended recipient via the telecommunications means when an order for the goods is received by the vendor, receiving at the call center a return signal via the telecommunications means from the intended recipient, which return signal indicates the intended recipient'"'"'s availability for delivery of the goods, and on receipt of the return signal from the intended recipient, sending an advice signal from the call center to the vendor and/or the carrier, whereby the carrier is instructed to deliver the goods at a time and place determined from the return signal.
Specification