Method and apparatus for delivering personalized alerts to set top box users without user intervention

• US 20040049785A1
• Filed: 09/06/2002
• Published: 03/11/2004
• Est. Priority Date: 09/06/2002
• Status: Abandoned Application

• Current Assignee: General Instrument Corporation (CommScope Holding Company, Inc.)
• Original Assignee: General Instrument Corporation (CommScope Holding Company, Inc.)
• Inventors: Muller, Matthias Anton, Grzeczkowski, Richard Stephen, Zeidler, David E.
• Application Number:
  US10/236,664
• Publication Number:
  US 20040049785A1
• Time in Patent Office: Days
• US Class Current: 725/46
• CPC Class Codes: H04N 21/235 Processing of additional data, e.g. scrambling of additional data or processing content descriptors
• CPC Class Codes: H04N 21/23614 Multiplexing of additional data and video streams arrangements for simultaneous broadcast of plural pieces of information H04H20/28
• CPC Class Codes: H04N 21/25891 being end-user preferences retrieval of video data in a video database based on user preferences G06F16/739; arrangements for recognizing users' preferences H04H60/46; user profiles in network data switching protocols H04L67/306; processing of user preferences or user profiles in wireless networks H04W8/18
• CPC Class Codes: H04N 21/4348 Demultiplexing of additional data and video streams
• CPC Class Codes: H04N 21/435 Processing of additional data, e.g. decrypting of additional data, reconstructing software from modules extracted from the transport stream
• CPC Class Codes: H04N 21/4755 for defining user preferences, e.g. favourite actors or genre retrieval personalisation and generation of user profiles for the retrieval of video data G06F16/739; user profiles in network data switching protocols H04L67/306
• CPC Class Codes: H04N 21/4882 for displaying messages, e.g. warnings, reminders arrangements for providing short real-time information to substation in data switching networks H04L12/1895
• CPC Class Codes: H04N 7/17327 with deferred transmission or handling of upstream communications

Abstract

An Alert/Warning Interface resides in a set top box, which is coupled to a user'"'"'s television, and an Information Server located in the cable plant origination center or head-end. The end user of the set top box is able to configure a profile that includes weather areas to be monitored, roads traveled, and schools their children attend. This profile is stored on the Information Server, along with the profiles of all other users. The Information Server monitors for alert conditions, such as bad weather, traffic jams, and school closings. If any of these events occurs, a message is sent to the set top box associated with a profile indicating the current error condition. Upon receipt of an Alert message, the set top box places an icon (or other graphic) in a predetermined portion of the screen (e.g., a top/bottom corner) indicating an alert has occurred. The user can then switch to the Alert screen view, at which time the Alert icon turns off.

Claims

1. A method for providing user selectable information to a user via a set top box comprising:

storing a user profile regarding one or more user specifiable alerts desired to be sent to the user upon an occurrence of said one or more user specifiable alerts;

sending an alert message to a set top box associated with the user that one or more of said one or more user specifiable alerts have occurred; and

indicating on a display coupled to the set top box receipt of said alert message.

2. The method according to claim 1, further comprising downloading information regarding said one or more of said one or more user specifiable alerts that have occurred to the set top box associated with said user.

3. The method according to claim 2, further comprising displaying said information regarding said one or more of said one or more user specifiable alerts that have occurred on the display associated with the set top box.

4. The method according to claim 3, wherein displaying said information regarding said one or more of said one or more user specifiable alerts that have occurred includes placing said information on a predetermined page of an electronic program guide that can be opened by a user interacting with the user'"'"'s set top box.

5. The method according to claim 1, wherein said user profile is stored on one or more servers in a communication system.

6. The method according to claim 1, wherein said user profile is stored in the set top box associated with said user.

7. The method according to claim 6, wherein the user profile, or portions thereof as selected by the user, is transmitted to one or more information servers on a predetermined basis and/or by user trigger, to determine if any alerts stored in the one or more information servers match the one or more user specifiable alerts.

8. The method according to claim 7, wherein upon determining that one or more alerts exist that match one or more of the user specifiable alerts downloading information related to said one or more matching alerts.

9. The method according to claim 1, wherein said one or more user specifiable alerts include traffic information related to one or more user specifiable travel routes.

10. The method according to claim 1, wherein said one or more user specifiable alerts include school and organization closing information related to one or more user specifiable schools and organizations.

11. The method according to claim 1, wherein said one or more user specifiable alerts include local weather information.

12. The method according to claim 1, wherein said one or more user specifiable alerts include weather information related to a user specifiable region.

13. The method according to claim 1, wherein said one or more user specifiable alerts include airplane schedule information related to one or more user specifiable flights.

14. The method according to claim 1, wherein said one or more user specifiable alerts include mass transit schedule information related to one or more user specifiable mass transit identifiers.

15. A method for providing user selectable information to a user via a set top box comprising:

receiving a user profile including one or more information alerts to be monitored for the user;

storing the user profile;

comparing the user profile against a database of information alerts; and

sending one or more information alerts from the database that match the one or more user information alerts.

16. The method according to claim 15, further comprising activating a graphic on a display coupled to the set top box of the user upon receipt of the one or more matching information alerts.

17. The method according to claim 16, further comprising displaying the one or more received alerts upon user command.

18. A method for providing user selectable information to a user via a set top box comprising:

using a graphical user interface to obtain user preferences regarding one or more personal information alerts to be monitored for the user;

storing the user profile in the set top box;

triggering a personal information alert update based on a user command;

requesting matching alerts from a server.

19. The method according to claim 18, further comprising comparing the one or more personal information alerts of the user against a database of information alerts.

20. The method according to claim 19, further comprising sending one or more information alerts from the database that match the one or more personal information alerts of the user.

21. The method according to claim 18, further comprising activating a graphic on a display coupled to the set top box of the user upon receipt of one or more matching information alerts.

22. The method according to claim 21, further comprising displaying the one or more received alerts upon user command.

23. An apparatus for providing user selectable information to a user comprising:

a set top box receiving a user profile including one or more information alerts to be monitored for the user and storing the user profile;

a server coupled to the set top box and receiving the user profile; and

a database coupled to the server and storing a plurality of information alerts, said server comparing the user profile against the database of information alerts, and said server sending to the set top box one or more information alerts from the database that match the one or more user information alerts.

24. The apparatus according to claim 23, further comprising a display coupled to the set top box, wherein the set top box activates a graphic on the display upon receipt of the one or more matching information alerts from the server.

25. The apparatus according to claim 24, wherein the display displays the one or more received alerts upon user command.