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Monitoring system for automated teller machine and monitoring apparatus for automated teller machine

  • US 20040050927A1
  • Filed: 07/14/2003
  • Published: 03/18/2004
  • Est. Priority Date: 07/25/2002
  • Status: Active Grant
First Claim
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1. A monitoring apparatus for an automated teller machine, comprising:

  • a first call center for operating said automated teller machine via a line;

    a second call center installed in an area which has a time different from an area where said first call center is installed; and

    a monitoring apparatus for receiving run information or operation information of said automated teller machine, selecting one of said first and second call centers, and transmitting the received run or operation information to the selected call center.

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