Rental system

• US 20040054600A1
• Filed: 08/26/2003
• Published: 03/18/2004
• Est. Priority Date: 08/01/2000
• Status: Abandoned Application

• Current Assignee: Bigrental Co., Ltd. (Komatsu Ltd.), Komatsu Ltd.
• Original Assignee: Bigrental Co., Ltd. (Komatsu Ltd.), Komatsu Ltd.
• Inventors: Kikuchi, Michitaka, Shike, Chikashi, Abe, Noriaki
• Application Number:
  US10/333,751
• Publication Number:
  US 20040054600A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07F 17/00 Coin-freed apparatus for hiring articles; Coin-freed facilities or services
• CPC Class Codes: G07F 17/0042 for hiring of objects
• CPC Class Codes: G08G 1/127 to a central station ; Indicators in a central station
• CPC Class Codes: G08G 1/20 Monitoring the location of vehicles belonging to a group, e.g. fleet of vehicles, countable or determined number of vehicles

Abstract

A rental system using a computer for integrally managing/operating all the rental properties that a rental company holds at high efficiency. The current positions and operating states of rental properties, such as construction vehicles (101, 101, . . . . . ) are grasped in real time and reported to the rental company system (100) through a network (400). A basic server (108) of the rental company system (100) integrally manages the current positions and operating states, the rental state, and the maintenance state of the construction vehicles (101, (101, . . . . . ) and provides them to the server (111) of branch offices. At the branch offices, by using a terminal computer (112), portable telephones (104) that sales persons carries, and PDAs (104), the latest situation of the construction vehicles (101, 101, . . . . . ) is referred to so that rental orders, transfer, and maintenance of the construction vehicles (101, 101, . . . . . ) are conducted.

Claims

1. A rental system, comprising:

a basic server system for managing information on a plurality of rental articles; and

a business task system capable of communicably connecting to the basic server system,

wherein the basic server or the business task system comprises managing means for managing dealings with the customers of the rental articles, and the business task system comprises, for the rental articles;

(1) means for displaying information managed by the basic server system; and

(2) means for receiving rental orders from customers.

2. The rental system according to claim 1, wherein the rental article information is based on the product name of the rental article and stored in the basic server system.

3. The rental system according to claim 1 or 2, wherein the basic server system comprises means for processing a schedule for transferring a rental article between sites.

4. The rental system according to claim 1 or 2, wherein the rental article information includes information indicating that the rental article is being rented or transported.

5. The rental system according to claim 1 or 2, wherein the rental article information includes information indicating the rental period for the rental article.

6. The rental system according to claim 1 or 2, wherein the rental article information includes warehousing and delivery information on the rental article.

7. The rental system according to claim 1 or 2, wherein the rental article information includes positional information on the rental article.

8. The rental system according to claim 7, further comprising means for updating the positional information at any time or periodically.

9. The rental system according to claim 1 or 2, wherein the rental article information includes information showing the operation status of the rental article.

10. The rental system according to claim 1 or 2, wherein the rental article information includes information relating to engine oil pressure, engine speed, working implement oil temperature, working implement oil pressure, radiator water temperature, or working implement load of a machine which is the rental article.

11. The rental system according to claim 1 or 2, wherein the business task system comprises a portable information processing system that is capable of connecting wirelessly and communicably at any time with the basic server system.

12. The rental system according to claim 1 or 2, wherein the basic server system comprises means for updating the rental article information at any time or periodically.

13. The rental system according to claim 12, wherein the updated rental article information includes order information from a customer.

14. The rental system according to claim 1 or 2, wherein the business task system comprises means for receiving order inquiry information from a customer.

16. The rental system according to claim 1, 2, or 15, wherein the rental article comprises a sensor system for detecting positional information and current operating state information;

and the basic server system is capable of communicating with the sensor system of the rental article via a remote wireless communications network, and thus receives the latest positional information and operating state information on the rental article at any time or periodically from the sensor system of the rental article and updates the positional information and operating state information on the rental article as managed by the basic server system.

17. The rental system according to claim 1 or 2, wherein the rental article information includes data that indicates the type of rental article, the availability thereof, and the presence or absence of automatic allocation regulations;

and

the rental system further comprises;

an order processing system, which receives an order from a customer, retrieves rental articles that fulfil the customer'"'"'s request from among a plurality of the rental articles on the basis of information in the basic server system, and allocates any of the retrieved rental articles to the order from the customer.

18. The rental system according to claim 17, wherein the order processing system comprises an automatic allocation control system for designating an optional rental article from among a plurality of the rental articles, and for updating the data indicating the presence or absence of the automatic allocation regulations which is in the basic server system, with respect to the designated rental article.

19. The rental system according to claim 18, wherein the automatic allocation control system performs control of the adoption of either a method that performs automatic selection of a rental article or a method in which an operator manually selects same, as the method for selecting a rental article which is allocated to the order from the customer from among the retrieved rental articles.

20. The rental system according to claim 1 or 2,

wherein the basic server system further comprises means for storing image data for the rental articles;

and the image data is photographic data obtained by photographing the rental article when the rental article is rented to a customer or returned.

21. The rental system according to claim 1,

wherein the business task system further comprises means for receiving, from an operator, a return likelihood input for the probability that the rental article will be returned by a certain scheduled time;

and the basic server system or the business task system comprises means for receiving a reservation for the rental article on the basis of the return likelihood inputted by the operator, even in the event that the rental article is not in stock.

22. The rental system according to claim 1, further comprising:

means for receiving an input of repair work information relating to repair work on the rental article; and

means for displaying information showing the progress status of repairs on the basis of the repair work information thus inputted.

23. The rental system according to claim 1, further comprising:

means for detecting, on each day while the rental article is being rented, the operation status of the rental article; and

means for creating and displaying operation status information on the rental article on the basis of the detected operation status on these days.

24. The rental system according to claim 23, wherein the operation status is an operation start time and operation end time, or an operation time interval.

15. A rental system, comprising:

a basic server system for managing information on a plurality of rental articles; and

a business task system capable of communicably connecting to the basic server system,

wherein the basic server system stores current positional information on the rental article, current operating state information, and maintenance information relating to a maintenance history or maintenance schedule; and

wherein the rental system further comprises a maintenance system, which is capable of connecting communicably to the basic server system, which comprises means for acquiring and displaying the positional information, the operation information and the maintenance information that are stored in the basic server system, and which is provided in a maintenance execution department.