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Method and system for problem determination in distributed enterprise applications

  • US 20040054984A1
  • Filed: 04/08/2003
  • Published: 03/18/2004
  • Est. Priority Date: 04/08/2002
  • Status: Active Grant
First Claim
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1. A method for problem determination for enterprise applications running in a distributed environment, comprising the steps of obtaining information regarding the enterprise applications, presenting high level information, comprising a plurality of information items, selected from said obtained information in a format accessible to a user, providing to the user one or more prompts to request more detailed information relative to one or more of said information items, receiving in response to one of said prompts a request from a user for more detailed information as to one or more of said information items, and providing the requested more detailed information to the user in response to the request.

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