System and method for controlling service delivery
First Claim
1. An enterprise system for controlling the delivery of services;
- said system comprising;
a recorder, said recorder operable for making records of physical objects presented to said recorder, each said record including information pertaining to certain potential users;
a storage medium for retaining records made by said recorder; and
a plurality of terminals dispersed about said enterprise, said terminals operable when temporarily assigned to an individual for allowing the assigned individual to view certain retained records by entering specified information pertaining to the desired records at said assigned terminal, said system only allowing terminals to access records that are available to the individual to whom said terminal is assigned.
2 Assignments
0 Petitions
Accused Products
Abstract
An enterprise system for controlling the delivery of services. The system includes a recorder operable for making records of physical objects presented to the recorder, each record including information pertaining to certain potential users, a storage medium for retaining records made by the recorder, and a plurality of terminals dispersed about the enterprise. The terminals are operable when temporarily assigned to an individual for allowing the assigned individual to view certain retained records by entering specified information pertaining to the desired records at the assigned terminal, and the system only allows terminals to access records that are available to the individual to whom the terminal is assigned.
12 Citations
27 Claims
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1. An enterprise system for controlling the delivery of services;
- said system comprising;
a recorder, said recorder operable for making records of physical objects presented to said recorder, each said record including information pertaining to certain potential users;
a storage medium for retaining records made by said recorder; and
a plurality of terminals dispersed about said enterprise, said terminals operable when temporarily assigned to an individual for allowing the assigned individual to view certain retained records by entering specified information pertaining to the desired records at said assigned terminal, said system only allowing terminals to access records that are available to the individual to whom said terminal is assigned. - View Dependent Claims (2, 3, 4, 5, 6, 7)
- said system comprising;
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8. A method of allowing parents to view their children in a hospital setting, said method comprising:
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capturing images of said children;
storing said images;
receiving a request from a parent pertaining to images said parent desires to view;
screening said request for proper identification for said desired image; and
providing, under control of said screening process, said desired image to a TV monitor associated with said requesting parent. - View Dependent Claims (9, 10, 11, 12, 13)
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14. A system for providing visual monitoring of selected hospital patients, said system comprising:
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a device for capturing images of certain of said patients;
a storage device for storing thereon for periods of time captured ones of said images; and
a processor for accepting from potential viewers an identification of a desired image to be viewed;
said processor operable for comparing requests from said potential viewers against an identification of allowed viewers for a particular desired image to be viewed, and further operable upon a positive comparison from a particular potential viewer for transmitting said desired image to a terminal pre-assigned to said potential viewer. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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21. An enterprise system for controlling the delivery of services;
- said system comprising;
means for making records of physical objects, each said record including information pertaining to certain potential users;
means for retaining any said made records;
communications means dispersed about said enterprise and operable when temporarily assigned to an individual for allowing the assigned individual to view certain retained records by sending specified information pertaining to said certain retained records; and
means for allowing viewing of said certain retained records only from communication means that are assigned to users having access to said certain retained records. - View Dependent Claims (22, 23, 24, 25, 26, 27)
- said system comprising;
Specification