Movie rental and notification system

• US 20040064347A1
• Filed: 09/26/2002
• Published: 04/01/2004
• Est. Priority Date: 09/26/2002
• Status: Active Grant

• Current Assignee: Top Box Assets LLC (Intellectual Ventures LLC)
• Original Assignee: Stacy L. Vanorman
• Inventors: VanOrman, Stacy L.
• Granted Patent: US 7,085,727 B2
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events

Abstract

An automated movie rental and notification system includes a computer having a movie database containing hold and reservation lists and movie records. The system receives rental requests, each request including a selected movie title, reservation mode, reservation time, and submitter contact information. If the reservation mode is a hold mode, the request is added to the hold list. If the mode is a reserve mode and the selected title will be available by the selected reservation time, then the request is added to the reserve list. When the movie title is available, submitters of the hold list requests associated with that title are successively contacted using respective submitter information to inform the submitter of availability until a positive response is returned from a submitter. Requests on the reserve list are selected for contact a predetermined amount of time before the selected reservation time.

Claims

1. An automated movie rental and notification system, comprising:

a computer having a central processing unit (CPU) and connected to a wide area computer network;

a movie database connected to said CPU and containing a hold list, a reservation list, and a plurality of movie records associated with movies available for rental, each movie record having at least a present inventory status data field;

means connected to said CPU for receiving a rental request from a user, said rental request including a selected movie, a selected reservation mode, a selected reservation time, and user contact information;

means in said CPU for accessing a movie record from said movie database corresponding to said selected movie;

means in said CPU for determining from said present inventory data field of said accessed movie record if said selected movie is presently available or will be available by said selected reservation time;

means in said CPU for appending said rental request to said hold list if said reservation mode is indicative of a hold mode;

means in said CPU for appending said rental request to said reservation list if said reservation mode is indicative of a reserve mode and said selected movie will be available by said selected reservation time;

a message database having a plurality of predetermined messages therein, each message being indicative of the availability of a particular movie associated with a corresponding movie database record;

an automated telephone dialer and message playback unit connected to said CPU;

means in said CPU for successively selecting a next hold mode rental request from said hold list if said selected movie is presently available and directing said automated dialer to initiate a coupling with a downstream telephone according to respective user information of said next hold mode rental request until a predetermined response is received from a corresponding downstream telephone, said CPU directing a message from said message database corresponding to said next hold mode rental request to said playback unit for playback to said corresponding downstream telephone upon a successful coupling therewith; and

means in said CPU for selecting a reserve mode rental request from said reservation list at a predetermined time prior to said selected reservation time of said reserve mode rental request and directing said automated dialer to initiate a coupling with a downstream telephone according to corresponding user information of said selected reserve mode rental request, said CPU directing a message from said message database corresponding to said next reserve mode rental request to said playback unit for playback to said downstream telephone upon coupling therewith.

2. The system as in claim 1 further comprising means in said CPU for removing said next reserve mode rental request from said reservation list if a predetermined response is not received from said downstream telephone upon coupling therewith.

3. The system as in claim 1 further comprising means in said CPU for notifying a user if said selected movie of said rental request will not be available at said reservation time.

4. The system as in claim 1 wherein said means for determining if said selected movie is presently available or will be available at said selected reservation time includes querying the inventories of predetermined stores via said network.

5. The system as in claim 1 further comprising:

a bar code reader electrically connected to said CPU for checking in a returned movie rental, each movie rental having a bar code associated with a respective movie database record; and

means in said CPU for determining if said returned movie rental matches a selected movie of any hold mode rental request in said hold list.

6. The system as in claim 5 further comprising:

means in said CPU for setting said present inventory data field of said respective movie database record to “

available”

if said returned movie does not match a selected movie of any hold mode rental request in said hold list; and

means in said CPU for directing a store clerk to reshelve said returned movie.

7. An automated movie rental and notification system, comprising:

providing a movie database containing a hold list, a reservation list, and a plurality of movie records associated with movie titles available for rental, each movie record having at least a present inventory status data field;

placing said movie database in a computer available for access by a plurality of users on a wide area computer network;

receiving a rental request from a user, said rental request including a selected movie title, a selected reservation mode, a selected reservation time, and user contact information;

appending said rental request to said hold list if said reservation mode is indicative of a hold mode;

determining from said present inventory data field of a respective movie database record corresponding to said selected movie title if said selected movie title is presently available;

if said selected movie title is presently available, selecting from said hold list a subset of rental requests according to said selected movie title, said subset of rental requests providing phone number data to an automated dialer for sequentially initiating communications with corresponding downstream telephones;

playing a message from a playback module upon establishing a communication with a respective downstream telephone that is indicative of a present availability of said selected movie title; and

continuing to initiate said consecutive communications until a first predetermined response is received from a particular downstream telephone associated with a corresponding rental request.

8. The system as in claim 7 further comprising:

determining from said present inventory data field of a respective movie database record corresponding to said selected movie title if said selected movie title of said rental request will be available at said selected reservation time; and

appending said rental request to said reservation list if said reservation mode is indicative of a reserve mode and said selected movie title will be available by said selected reservation time.

9. The system as in claim 8 further comprising:

selecting a reserve mode rental request from said reservation list a predetermined time before a corresponding selected reservation time;

contacting a submitter of said reserve mode rental request according to said user information associated therewith whereby to confirm said reserve mode rental request; and

removing said reserve mode rental request from said reservation list if a predetermined response is not received from said submitter.

10. The system as in claim 7 further comprising:

receiving a returned movie title by scanning a bar code thereon associated with a corresponding movie database record, said bar code being scanned with a bar code reader electrically connected to said computer for communication with said movie database; and

determining if said returned movie matches any of said selected movie titles of said hold mode requests in said hold list.

11. The system as in claim 8 further comprising:

determining from said present inventory data field of a respective movie database record corresponding to said selected movie title of said rental request if said selected movie title of said rental request will be available at said selected reservation time; and

if said selected movie title will not be available at said selected reservation time, notifying a submitter of said rental request of a “

not available”

status.

12. The system as in claim 7 further comprising removing a respective rental request from said hold list upon receiving a second predetermined response from a corresponding downstream telephone indicative of a “

pass”

.

13. The system as in claim 7 further comprising suspending said step of initiating consecutive communications for a predetermined amount of time following receiving said first predetermined response from said particular downstream telephone associated with said corresponding rental request.

14. The system as in claim 7 wherein said movie database includes an overdue list and each movie database record includes date rented, date due, and current renter information data fields;

said system further comprising;

determining from said date rented and said date due of a respective movie database record if a corresponding movie title is overdue; and

appending said respective movie database record to said overdue list if said respective movie database record is overdue.

15. The system as in claim 14 further comprising:

selecting a next movie database record from said overdue list; and

contacting a renter of a movie title corresponding to said next movie database record according to said customer information associated therewith, whereby to provide notice of an overdue status.

16. An automated movie rental and notification system, comprising:

(a) providing a movie database containing a hold list, a reservation list, and a plurality of movie records associated with movie titles available for rental, each movie record having at least a present inventory status data field;

(b) placing said movie database in a computer available for access by a plurality of users on a wide area computer network;

(c) receiving a rental request from a submitter over said wide area network, said rental request including a selected movie title, a selected reservation mode, a selected reservation time, and submitter contact information;

(d) appending said rental request to said hold list if said reservation mode is indicative of a hold mode;

(e) determining from said present inventory data field of a respective movie database record corresponding to said selected movie title if said selected movie title is presently available;

(f) if said selected movie title is presently available, selecting from said hold list a subset of rental requests according to said selected movie title;

(g) contacting a respective submitter from a next rental request of said subset of rental requests according to respective submitter contact information, said contacting including delivering a message indicative of an availability of said selected movie title; and

(h) repeating step (g) until a first predetermined response is received from said respective submitter.

17. The system as in claim 16 wherein said step of contacting a respective submitter includes transmitting an electronic mail message via said wide area computer network according to said respective submitter contact information.

18. The system as in claim 16 wherein said step of contacting a respective submitter includes directing an automatic telephone dialer to dial a phone number associated with a downstream telephone according to said respective submitter contact information and playing an audible message upon a coupling therewith.

19. The system as in claim 16 further comprising:

determining from said present inventory data field of a respective movie database record corresponding to said selected movie title if said selected movie title of said rental request will be available at said selected reservation time;

appending said rental request to said reservation list if said reservation mode is indicative of a reserve mode and said selected movie title will be available by said selected reservation time;

selecting a reserve mode rental request from said reservation list a predetermined time before a corresponding selected reservation time;

contacting a submitter of said reserve mode rental request according to said submitter contact information associated therewith whereby to confirm said reserve mode rental request; and

removing said reserve mode rental request from said reservation list if a predetermined response is not received from said submitter.

20. The system as in claim 16 further comprising removing a respective rental request from said hold list upon receiving a second predetermined response from said respective submitter indicative of a “

pass”

.