Method and system for the processing of voice data and for the recognition of a language
First Claim
1. A method for processing voice data from a call between a first human party and a second or more human parties and/or an automated attendant system, or between a first human party and one or more second human parties, wherein the voice data is generated from the call, the method comprising:
- recognizing the language of the first party automatically; and
analyzing the voice data either fully or in part with an automated voice recognition system and converting the voice data into text.
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Accused Products
Abstract
Methods and systems are provided for processing voice data from a call between a first human party and a second or more human parties and/or an automated attendant system, or between a first human party and one or more second human parties, wherein the voice data is generated from the call. The language of the first party may be recognized automatically. Further, the voice data from the call may be analyzed either fully or in part by a voice recognition system and converted into text.
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Citations
70 Claims
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1. A method for processing voice data from a call between a first human party and a second or more human parties and/or an automated attendant system, or between a first human party and one or more second human parties, wherein the voice data is generated from the call, the method comprising:
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recognizing the language of the first party automatically; and
analyzing the voice data either fully or in part with an automated voice recognition system and converting the voice data into text. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 70)
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60. A system for processing voice data from a call between a first human party and a second or more human parties and/or an automated attendant system, or between a first human party and one or more second human parties, wherein the voice data is generated from the call, the system comprising:
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means for recognizing the language of the first party automatically;
a voice recognition system for analyzing the voice data either fully or in part to recognize and extract text from the voice data, the voice recognition system being linkable with one or more devices to record the voice data; and
means for representing the recognized and extracted text, wherein the means for representing is connected directly or indirectly with the voice recognition system. - View Dependent Claims (61, 62, 63, 65, 66, 67, 68, 69)
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64. A system in accordance with 61, wherein the at least one automated attendant system comprises a stationary or mobile phone.
Specification