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Diagnostics using information specific to a subsystem

  • US 20040073843A1
  • Filed: 10/15/2002
  • Published: 04/15/2004
  • Est. Priority Date: 10/15/2002
  • Status: Abandoned Application
First Claim
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1. A method for analyzing fault data from at least one of a machine, system, and process to determine a repair, said method comprising:

  • (a) analyzing said fault data with at least one of a fault rule and a case-based reasoning algorithm;

    (b) factoring in said at least one of a software version, a customer identification, and a configuration version of at least one of said machine, system, and process; and

    (c) determining a predicted repair based on at least one of said fault rule and said case-based reasoning algorithm in combination with at least one of said software version, said customer identification and said configuration version.

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