Streaming video for adaptive user instructions
First Claim
1. A method performed by a multifunction peripheral that provides streaming video and/or multimedia for adaptive user instructions in response to a multifunction peripheral error and/or user interaction, said method comprising the steps of:
- (a) receiving a signal based on said user interaction or said multifunction peripheral error;
(b) generating an address based on said signal;
(c) requesting video or multimedia based on said address;
(d) receiving said requested video or multimedia; and
(e) displaying said requested video or multimedia on a display associated with said multifunction peripheral.
1 Assignment
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Accused Products
Abstract
A multifunction peripheral configured to display instructional streaming videos or multimedia includes an error generator, print controller, address generator, client system, and display. The error generator is for generating at least one multifunction peripheral error signal in response to a multifunctional peripheral error or user request. The print controller receives the multifunction peripheral error signal and passes it to the address generator that generates an address based on the multifunction peripheral error signal. The client system then passes the address to an internal or external server system that returns the requested video or multimedia to the client system. The video or multimedia is then displayed on the display. Exemplary multifunctional peripheral errors include simple maintenance problems, everyday problems associated with basic maintenance and servicing, and technical problems including initial installation and field upgrades of hardware and software. The present invention also includes a method performed by a multifunction peripheral that provides streaming video and/or multimedia for adaptive user instructions in response to a multifunction peripheral error and/or user interaction.
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Citations
20 Claims
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1. A method performed by a multifunction peripheral that provides streaming video and/or multimedia for adaptive user instructions in response to a multifunction peripheral error and/or user interaction, said method comprising the steps of:
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(a) receiving a signal based on said user interaction or said multifunction peripheral error;
(b) generating an address based on said signal;
(c) requesting video or multimedia based on said address;
(d) receiving said requested video or multimedia; and
(e) displaying said requested video or multimedia on a display associated with said multifunction peripheral. - View Dependent Claims (2, 3, 4, 5)
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6. A computer-readable medium associated with a multifunction peripheral, said chip comprising:
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(a) means for receiving a signal based on user interaction with said multifunction peripheral or a multifunction peripheral error generated by said multifunction peripheral;
(b) means for generating an address based on said signal;
(c) means for requesting video or multimedia based on said address;
(d) means for receiving said requested video or multimedia; and
(e) means for displaying said requested video or multimedia on a display associated with said multifunction peripheral. - View Dependent Claims (7, 8, 9, 10, 11)
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12. A multifunction peripheral, comprising:
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(a) a multifunction peripheral;
(b) an error generator for generating at least one multifunction peripheral error signal;
(c) means for receiving said multifunction peripheral error signal;
(d) an address generator, said address generator generating an address based on said multifunction peripheral error signal;
(e) a client system, said client system receiving said address for requesting video or multimedia based on said address;
(f) a server system, said server system receiving said request for video or multimedia and returning requested video or multimedia to said client system; and
(g) a display, said display receiving said video or multimedia from said client system and displaying said video or multimedia thereon. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
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20. A computer program comprising instructions for causing a multifunction peripheral to perform the acts of:
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(a) receiving a signal based on a user interaction or a multifunction peripheral error;
(b) generating an address based on said signal;
(c) requesting video or multimedia based on said address;
(d) receiving said requested video or multimedia; and
(e) displaying said requested video or multimedia on a display associated with said multifunction peripheral.
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Specification