Protocol conversion
First Claim
1. A protocol converter for converting messages between a first protocol and a second protocol, the protocol converter comprising converter means responsive to receipt of a first type message in accordance with the first protocol for converting the first type message into a corresponding second type message in accordance with the second protocol, means for generating for the received first type message a respective message receipt identifier, and wherein the converter means is further responsive to said receipt to associate the corresponding second type message with that respective message receipt identifier.
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Accused Products
Abstract
A CTI system comprising a CTI-enabled switch, a CTI controller, and a protocol converter for converting between the proprietary protocol used by the CTI-enabled switch and the CSTA protocol used by the CTI controller, wherein the protocol converter includes a counter which is triggered by each message arriving from the switch. The protocol converter associates the respective count with the received message and with its corresponding converted message and stores the messages in a log. Each stored message also has an associated protocol type identifier assigned by the protocol converter to distinguish between the two types of messages. The protocol converter also stores descriptive statements for each message and for various related switch activities, each statement having an associated type identifier and a ranked importance identifier. Reports can be run on the log to find all entries relating to a given call ID and having the highest rank importance identifier. This greatly enhances the readability of the report, and the respective counts provide immediate visibility of the sequence of the messages in the report.
72 Citations
17 Claims
- 1. A protocol converter for converting messages between a first protocol and a second protocol, the protocol converter comprising converter means responsive to receipt of a first type message in accordance with the first protocol for converting the first type message into a corresponding second type message in accordance with the second protocol, means for generating for the received first type message a respective message receipt identifier, and wherein the converter means is further responsive to said receipt to associate the corresponding second type message with that respective message receipt identifier.
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8. A protocol converter substantially as herein described with reference to the drawings.
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10. A method of converting messages between a first protocol and a second protocol, comprising the steps of:
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responding to receipt of a first type message in accordance with the first protocol by converting the first type message into a corresponding second type message in accordance with the second protocol;
generating for the received first type message a respective message receipt identifier; and
associating the corresponding second type message with that respective message receipt identifier. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. A method of converting messages between a first protocol and a second protocol, the method being substantially as herein described with reference to the drawings.
Specification