Method of providing personal event notification during call setup

• US 20040086094A1
• Filed: 11/06/2002
• Published: 05/06/2004
• Est. Priority Date: 11/06/2002
• Status: Abandoned Application

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Munson, Gary A., Bosik, Barry S., Ehlinger, James C.
• Application Number:
  US10/289,110
• Publication Number:
  US 20040086094A1
• Time in Patent Office: Days
• US Class Current: 379/88.12
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012

Abstract

The present invention is directed to a method of notifying a caller of personal event information during the set-up of a call between the caller and a called party. A query is received from a communication network carrying the call from the caller to determine if the caller is a subscriber to a notification service. If the caller is a subscriber, a Notification and Management System (NMS) is queried to determine if the caller has any pending notifications pertaining to personal event information. If the caller has pending notifications, the call is temporarily sent to an announcement system. The pending notifications are played to the caller during call set-up. The communication network is instructed to continue to route the call to the called party.

Claims

1. A method of notifying a caller of personal event information during the set-up of a call between the caller and a called party comprising the steps of:

receiving a query from a communication network carrying the call from the caller to determine if the caller is a subscriber to a notification service;

if the caller is a subscriber, querying a Notification and Management System (NMS) to determine if the caller has any pending notifications pertaining to personal event information, said pending notifications originating from sources external to the communication network;

if the caller has pending notifications, temporarily sending the call to an announcement system;

playing the pending notifications to the caller during call set-up; and

instructing the communication network to continue to route the call to the called party.

2. The method of claim 1 wherein the step of playing the pending notifications further comprises the steps of:

determining if the called party has answered the call; and

if the called party has answered the call, discontinue playing notifications to the caller.

3. The method of claim 1 wherein the pending notifications include a date for an event.

4. The method of claim 3 wherein the pending notifications includes a time for an event.

5. The method of claim 1 wherein the pending notifications include a brief description of the event.

6. The method of claim 1 wherein at least one of the pending notifications originate from the caller'"'"'s personal email account.

7. The method of claim 1 wherein at least one of the pending notifications originate from the caller'"'"'s business email account.

8. The method of claim 1 wherein at least one of the pending notifications originate from the caller'"'"'s voicemail account.

9. The method of claim 1 wherein at least one of the pending notifications originate from the caller'"'"'s personal calendar stored in the caller'"'"'s personal computer.

10. The method of claim 1 wherein at least one of the pending notifications originate from a web site.

11. The method of claim 1 wherein at least one of the pending notifications originate from a networked appliance management software program.

12. The method of claim 1 wherein the communications network is a Public Switched Telephone Network (PSTN).

13. The method of claim 1 wherein the communications network is an Internet Protocol (IP) network.

14. The method of claim 1 wherein the communications network is an Asynchronous Transfer Mode (ATM) network.

15. The method of claim 1 wherein the communications network is a frame relay network.

16. The method of claim 1 wherein the communications network is a cellular network.

17. A method of detecting an event and forwarding an event report for which one or more callers are to receive a notification announcement during call set-up of a call between the caller and a calling party placed over a communication network, the method comprising the steps of:

receiving a message from a source containing information pertaining to a potential event;

matching the message to one or more callers based on a profile associated with each caller;

determining if the message is to be converted into a notification announcement by comparing contents of the message to the caller-defined criteria; and

if the message is to be converted into a notification announcement, transmitting the message to a Notification and Management System (NMS).

18. The method of claim 17 wherein the NMS creates an event record based on the transmitted message and forwards the message to an announcement system to be played to the caller upon the caller'"'"'s initiation of a call.

19. The method of claim 18 wherein the NMS stores event content and format information and forwards the event content and format information to the announcement system.

20. The method of claim 17 wherein the message is an email message.

21. The method of claim 17 wherein the message is a voicemail message.

22. The method of claim 17 wherein the message is an instant message.

23. The method of claim 17 wherein the source is an email server.

24. The method of claim 17 wherein the source is a voicemail server.

25. The method of claim 17 wherein the source is a web site.

26. The method of claim 17 wherein the source is a software-based personal calendar.

27. The method of claim 17 wherein the source is a a management program for a collection of networked appliances.

28. The method of claim 17 wherein the step of determining if the message is to be converted into a notification announcement by comparing contents of the message to the caller-defined criteria further comprises the steps of:

querying a feature management system to compare the contents of the message to a profile associated with the caller; and

determining if any caller-specified criteria is applicable to the message.

29. The method of claim 28 further comprising the step of:

if the message is to be converted into a notification announcement, forwarding a user ID, password, source address, time and date of message to the NMS.

30. The method of claim 29 wherein further comprising the step of:

authenticating the received message based on validation of the received user ID, password, source address, time and date of message.