Call completion via instant communications client
First Claim
Patent Images
1. A method of providing a service to a first party using a telephony connection, the method comprising:
- receiving indication from the first party that the first party desires to communicate with a second party who is using an instant communications client; and
providing communications among the first party and the second party, wherein the first party engages in communication using audio information via the telephony connection and the second party engages in communication using textual information via the instant communications client.
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Accused Products
Abstract
A system is disclosed for achieving completion of a telephone call by way of an instant communications client.
205 Citations
56 Claims
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1. A method of providing a service to a first party using a telephony connection, the method comprising:
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receiving indication from the first party that the first party desires to communicate with a second party who is using an instant communications client; and
providing communications among the first party and the second party, wherein the first party engages in communication using audio information via the telephony connection and the second party engages in communication using textual information via the instant communications client. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A method of providing a service to a first party using a telephone, the method comprising:
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providing to the first party a telephone number that, when called by the first party, signifies the desire of the first party to engage in communications with a second party who is using an instant communications client;
receiving a telephone call from the first party; and
providing communications among the first party and the second party. - View Dependent Claims (31)
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32. The method of claim 32 wherein the calling of the telephone number by the first party signifies the desire of the first party to engage in communications wherein the second party uses textual information to communicate via the instant communications client.
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33. A method of providing a service to a first party using an instant communications client, the method comprising:
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providing indication to the instant communications client that a second party using a telephony connection desires to communicate with the first party; and
providing communications among the first party and the second party, wherein the first party engages in communication using textual information via the instant communications client and the second party engages in communication using audio information via the telephony connection. - View Dependent Claims (34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56)
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Specification