System and method for collecting debugging and system crash information from a mobile phone
First Claim
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1. A method of ascertaining a state of a mobile communication apparatus, comprising:
- collecting data on at least one of individual components and procedures embedded within said mobile communication apparatus based on status quo information derived therefrom; and
radio transmitting said data from said mobile communication apparatus via said radio network to which said mobile communication apparatus is affiliated to a service center.
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Abstract
A System and method for ascertaining the state of a mobile communication apparatus. The state is ascertained by collecting data which can be allocated to individual components (C1, C2, C3) and/or procedures (P1, P2, P3) embedded within the mobile communication apparatus on the basis of status quo information deriving from the respective components (C1, C2, C3) and/or procedures (P1, P2, P3) and by radio transmitting the collected data from the mobile communication apparatus via the radio network to which the mobile communication apparatus is affiliated to a certain service center.
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Citations
25 Claims
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1. A method of ascertaining a state of a mobile communication apparatus, comprising:
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collecting data on at least one of individual components and procedures embedded within said mobile communication apparatus based on status quo information derived therefrom; and
radio transmitting said data from said mobile communication apparatus via said radio network to which said mobile communication apparatus is affiliated to a service center. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A mobile communication apparatus, comprising:
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means for collecting data on at least one of individual components and procedures embedded within said mobile communication apparatus based on status quo information derived therefrom; and
means for radio transmitting said data from said mobile communication apparatus via said radio network to which said mobile communication apparatus is affiliated to a service center. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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Specification