System providing receipt inspection reporting

• US 20040088324A1
• Filed: 10/31/2002
• Published: 05/06/2004
• Est. Priority Date: 10/31/2002
• Status: Active Grant

• Current Assignee: General Electric Company
• Original Assignee: General Electric Company
• Inventors: Chien, Ching Hua, Dubberley, Allen E., Wolters, Richard Arthur Jr., Khan, Javed M., Droege, Robert Walter
• Granted Patent: US 7,395,273 B2
• Time in Patent Office: Days
• US Class Current: 707/104.1
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: Y10S 707/99942 Manipulating data structure, e.g. compression, compaction, compilation
• CPC Class Codes: Y10S 707/99943 Generating database or data structure, e.g. via user interface
• CPC Class Codes: Y10S 707/99944 Object-oriented database structure
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing

Abstract

A system for providing receipt inspection reporting (RIR) allows for entry, modification, searching and reporting of RIR data. The RIR data is stored in a database and accessible online to facilitate tracking and analysis of defects and other problems. Searches and custom reports also may be generated to provide RIR tracking and analysis of problems. Logging and tracking of defects allows for root cause analysis using RIR data stored in a database to improve the RIR resolution process.

Claims

1. A method of providing a receipt inspection reporting process comprising:

receiving receipt inspection reporting data via a web-based receipt inspection reporting system; and

storing the received receipt inspection reporting data in a database, the receipt inspection reporting data configured for access using the web-based receipt inspection reporting system.

2. The method according to claim 1 further comprising updating automatically the stored receipt inspection reporting data upon receiving updated receipt inspection reporting data.

3. The method according to claim 1 wherein the receipt inspection reporting data comprises information relating to one or more of defects or damages for a shipment of goods.

4. The method according to claim 1 further comprising the step of inputting receipt inspection reporting data for storing in the database.

5. A method of providing a receipt inspection reporting process comprising:

accessing stored receipt inspection reporting data stored in a receipt inspection reporting database and configured for access by a user via a web-based receipt inspection reporting system; and

modifying the stored receipt inspection reporting data using the web-based receipt inspection reporting system, with the receipt inspection reporting data in the receipt inspection reporting database updated based upon the modification.

6. The method according to claim 5 wherein the step of modifying comprises entering additional receipt inspection reporting data using a plurality of predetermined data entry fields provided as part of the web-based receipt inspection reporting system.

7. The method according to claim 5 wherein the step of modifying comprises entering new receipt inspection reporting data using a plurality of predetermined data entry fields provided as part of the web-based receipt inspection reporting system.

8. The method according to claim 5 wherein the receipt inspection reporting data comprises at least one of receipt inspection reporting shipment information, receipt inspection reporting log information, receipt inspection reporting defect information, receipt inspection reporting damage information and receipt inspection reporting correspondence information.

9. A method of providing a receipt inspection reporting process comprising:

accessing stored receipt inspection reporting data stored in a receipt inspection reporting database, and configured for access using a web-based receipt inspection reporting system;

searching the stored receipt inspection reporting data based upon user defined search criteria entered using the web-based receipt inspection reporting system; and

outputting receipt inspection reporting data satisfying the user defined search criteria.

10. The method according to claim 9 wherein the web-based receipt inspection reporting system is configured to provide a predetermined list of defect codes for use in searching.

11. The method according to claim 9 further comprising using search criteria from a previous search report to define search parameters for searching the stored receipt inspection reporting data.

12. The method according to claim 9 further comprising producing a receipt inspection reporting report for outputting and based upon the user defined search criteria.

13. The method according to claim 12 wherein the step of producing comprises generating automatically a receipt inspection reporting report based upon the user defined search criteria for outputting and further comprising electronically transmitting the report.

14. The method according to claim 9 wherein the searching is performed based upon at least one of a predetermined set of search criteria.

15. The method according to claim 9 wherein the receipt inspection reporting data comprises at least one of receipt inspection reporting shipment information, receipt inspection reporting log information, receipt inspection reporting defect information, receipt inspection reporting damage information and receipt inspection reporting correspondence information.

16. The method according to claim 9 wherein the stored receipt inspection reporting data is sorted based upon predetermined categories.

17. A system providing receipt inspection reporting tracking comprising:

a database for storing receipt inspection reporting data; and

an interface for accessing the receipt inspection reporting data and configured to provide access to the receipt inspection reporting data via a web-based receipt inspection reporting user input.

18. The system according to claim 17 wherein the web-based receipt inspection reporting user input is configured to provide predetermined search fields for defining a search of the receipt inspection reporting data stored in the database.

19. The system according to claim 18 wherein the interface is configured to generate receipt inspection reporting reports based upon a user defined search.

20. The system according to claim 17 wherein the interface is configured to automatically update the receipt inspection reporting data within the database based upon a user modification.