Communication support method, communication server comprising it, and communication support system

• US 20040098469A1
• Filed: 09/26/2003
• Published: 05/20/2004
• Est. Priority Date: 10/15/2001
• Status: Abandoned Application

• Current Assignee: Panasonic Corporation (Panasonic Holdings Corporation)
• Original Assignee: Panasonic Corporation (Panasonic Holdings Corporation)
• Inventors: Onizuka, Kentaro, Kindo, Toshiki, Shida, Takehiko, Oka, Natsuki
• Application Number:
  US10/472,989
• Publication Number:
  US 20040098469A1
• Time in Patent Office: Days
• US Class Current: 709/219
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 3/564 whereby the feature is a sub-conference
• CPC Class Codes: H04M 3/568 audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants echo suppression in two-way loud-speaking telephone systems H04M9/02; sound field processing per se H04S7/30

Abstract

A communication support system comprises an information terminal device (101) for inputting and outputting voices (or sentences) and a personal mixing section (111) for outputting voices (or sentences) input to a communication server (102) by synthesizing them according to the interest of an individual user. Thus, one of conversations flowing through the communication server that matches with a user'"'"'s interest is directed to the user.

Claims

1. A communication support method by which pluralities of users communicate appropriately with each other in response to respective interests of individual users through an information communication network, the method comprising the steps of:

finding a depth of similarity in response to an interest of an individual user by analyzing a personal profile including the user'"'"'s interest and massage on a topic the user wants to talk about at present, both of the personal profile and the message being sent from each one of the users;

weighting the messages in response to the depths of similarity; and

synthesizing the weighted messages and transmitting the synthesized message.

3. The communication support method of claim 1, wherein each one of the personal profiles includes at least one of information about the user, information about the user'"'"'s interest, and environmental information of the user'"'"'s terminal.

5. The communication support method of claim 1 further comprising the step of converting the message with the depth of similarity as a weight.

7. The communication support method of claim 3 further comprising the step of converting the message with the depth of similarity as a weight.

9. The communication support method of claim 5 further comprising the steps of:

producing a content profile by extracting a keyword indicating a present interest by analyzing the message; and

transmitting the content profile together with the message.

12. The communication support system of claim 1, wherein the message is formed of at least one of voice and text.

14. The communication support system of claim 12 or claim 13, wherein the message is converted such that at least one of a sound volume, a sound quality, a size of letters, a color of letters and a typeface of the message is varied following the weight.

2. A communication support method used by a plurality of users through an information communication network, the method comprising the steps of:

receiving a personal profile including a user'"'"'s interest and a message on a topic the user wants to discuss at present, both of the personal profile and the message being sent from each one of the users;

analyzing the messages;

producing a depth of present interest of each one of the users respectively based on the analysis result and the personal profiles;

calculating a depth of similarity of interests between each one of the users based on the depth of interest;

synthesizing the messages of each one of the users based on the depth of similarity; and

transmitting the synthesized messages to the users.

4. The communication support method of claim 2, wherein each one of the personal profiles includes at least one of information about the user, information about the user'"'"'s interest, and environmental information of the user'"'"'s terminal.

6. The communication support method of claim 2 further comprising the step of converting the message with the depth of similarity as a weight.

8. The communication support method of claim 4 further comprising the step of converting the message with the depth of similarity as a weight.

10. The communication support method of claim 6 further comprising the steps of:

producing a content profile by extracting a keyword indicating a present interest by analyzing the message; and

transmitting the content profile together with the message.

13. The communication support system of claim 2, wherein the message is formed of at least one of voice and text.

11. A communication support method used by a plurality of users through an information communication network, the method comprising the steps of:

receiving a personal profile including a user'"'"'s interest, and a message on a topic the user wants to discuss at present;

analyzing the message, extracting a keyword indicating a present interest, and producing a content profile;

preparing the message, the personal profile and the content profile into one set, and storing the set in a memory;

producing a depth of present interest based on the personal profile received and the content profile related to this personal profile;

calculating a depth of similarity by comparing the depth of the present interest with another depth of present interest based on the personal profile and the content profile read-out from the memory;

converting the message using the depth of similarity as a weight; and

transmitting the converted message.

15. A communication server accessed by a plurality of users through an information communication network, the server comprising:

analyzing means for analyzing information (or a personal profile including an interest of one of the users'"'"', and a message on a topic the user wants to discuss at present) transmitted by the individual users;

finding means for finding a depth of similarity in response to the interest of individual users; and

transmitting means for synthesizing information (or the message) in response to the depth of similarity and transmitting the information (or the message).

20. The communication support system of claim 15, wherein the message is formed of at least one of voice and text.

23. The communication support system of any one of claim 20 through claim 22, wherein the message is converted such that at least one of a sound volume, a sound quality, a size of letters, a color of letters and a typeface of the message is varied following the weight.

24. A communication support system used by a plurality of users through an information communication network, the system comprising:

a communication server as defined in claim 15 through claim 23;

and

an information terminal device including;

producing means for producing a personal profile having an interest of one of the users;

changing means for changing the personal profile;

inputting means for inputting a message on a topic the user wants to discuss at present;

transmitting means for transmitting the personal profile and the message to the communication server; and

receiving means for receiving the message supplied from the server.

25. The communication support system of claim 24, wherein the information terminal device further receives the content profile, and includes changing means for changing the personal profile by using the content profile.

16. A communication server accessed by a plurality of users through an information communication network, the server comprising:

receiving means for receiving a personal profile including an interest of one of the users, and a message on a topic the user wants to discuss at present, transmitted by the individual users;

analyzing means for analyzing the message;

producing means for producing a depth of present interest based on the analysis and the personal profile;

synthesizing means for synthesizing the messages based on the depth of the interest; and

transmitting means for transmitting the synthesized message.

17. The communication server of claim 16 further comprising converting means for converting the message with the depth of similarity as a weight.

18. The communication server of claim 17, wherein the analyzing means produces a content profile by extracting a keyword indicating a present interest, and the transmitting means transmits the content profile corresponding to the message.

21. The communication support system of claim 16, wherein the message is formed of at least one of voice and text.

22. The communication support system of claim 17, wherein the message is formed of at least one of voice and text.

19. A communication server used by a plurality of users through an information communication network, the server comprising:

receiving means for receiving a personal profile including an interest of one of the users and a message on a topic the user wants to discuss at present, both of the personal profile and the message being transmitted by the individual users;

producing means for producing a content profile by extracting a keyword, which indicates a present interest, from the message;

memory means for storing a set of the message, the personal profile and the content profile in a memory;

producing means for producing a depth of a present interest based on the personal profile received and the content-profile corresponding to the personal profile;

calculating means for calculating a depth of similarity by comparing the depth of the present interest with another depth of present interest produced from the personal profile and the content profile both read-out from the memory;

converting means for converting the message using the depth of similarity as a weight; and

transmitting means for transmitting the converted message.