Platform and method for monitoring and analyzing data

• US 20040103186A1
• Filed: 11/21/2002
• Published: 05/27/2004
• Est. Priority Date: 11/21/2002
• Status: Abandoned Application

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Dayal, Umeshwar, Casati, Fabio, Shan, Ming-Chien
• Application Number:
  US10/302,178
• Publication Number:
  US 20040103186A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 11/3447 Performance evaluation by modeling
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: H04L 41/18 Delegation of network management function, e.g. customer network management [CNM]
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 41/5009 Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
• CPC Class Codes: H04L 41/5032 Generating service level reports
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data
• CPC Class Codes: H04L 43/08 Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters

Abstract

A platform for implementing a method for monitoring and analyzing data includes a user defined data repository and in which a user may create a user defined data structure; a graphic user interface coupled in data exchanging relation relative to the data repository; a monitoring and analysis engine coupled in data exchanging relation relative to the graphic user interface and the data repository; and data input manager coupled in data exchanging relation relative to the data repository; and wherein the platform permits a use to define a plurality of user defined metrics associated with the user defined data structure; and which further aggregates the plurality of metrics at different levels of abstraction by utilizing the user defined data structure.

Claims

1. A method for monitoring and analyzing data, comprising:

creating a user defined data structure;

defining a plurality of user-defined metrics associated with the user-defined data structure; and

aggregating the plurality of metrics at different levels of abstraction by utilizing the user-defined data structure.

2. A method as claimed in claim 1, and wherein the user defined data structure relates to web-based services.

3. A method as claimed in claim 1, and wherein the user defined data structure comprises a user defined web-based service model.

4. A method as claimed in claim 1, and wherein the user defined data structure is a web-based service model, and wherein the method further comprises:

defining a plurality of resources which relate to individual properties of the web-based service; and

invoking an operation of at least one of the plurality of resources.

5. A method as claimed in claim 4, and wherein invoking an operation further comprises providing input/output parameters.

6. A method as claimed in claim 4, and wherein invoking an operation further comprises invoking sequences of operations.

7. A method as claimed in claim 4, and wherein invoking an operation further comprises invoking composite operations.

8. A method as claimed in claim 1, and wherein the user defined data structure is a web-based service model, and wherein the method further comprises:

defining in the web-based service model at least one entity, and wherein at least one of the plurality of metrics relates to the at least one entity, and

analyzing the entity by way of the at least one metric.

9. A method as claimed in claim 1, and wherein the user defined data structure is a web-based service model, and wherein the method further comprises:

defining at least one entity in the web-base service model;

providing a data repository, and defining at least one entity hierarchy in the data repository; and

implementing the web-based service model by accessing the data repository.

10. A method as claimed in claim 9, and wherein aggregating the plurality of metrics at different level of abstraction further comprises:

preparing a user defined monitoring and analysis request;

determining an aggregation path for the user defined monitoring and analysis request; and

computing the user defined aggregation of the plurality of metrics by way of the aggregation path.

11. A method for monitoring and analyzing data, comprising:

creating a user-defined service model which is based upon a service, and wherein the service has a plurality of characteristics;

defining a measurement logic which relates to the plurality of characteristics of the service;

computing a plurality of metrics by utilizing the measurement logic, and which relates to the plurality of characteristics of the service;

providing a user-defined monitoring and analysis request which relates to the plurality of characteristics of the service;

determining an aggregation path for the user defined monitoring and analysis request; and

aggregating the plurality of metrics across different user-defined levels of abstraction and based upon the user defined service model.

12. A method as claimed in claim 11, and wherein creating the user-defined service model further comprises:

providing a user accessible data repository; and

creating a user defined data structure within the data repository.

13. A method as claimed in claim 12, and wherein creating a user defined data structure further comprises:

defining at least one entity in the user defined data structure;

defining at least one entity hierarchy within the user defined data structure.

14. A method as claimed in claim 11, and further comprising:

defining within the user defined service model a plurality of resources and which relate to the characteristics of the service; and

invoking an operation of at least one of the plurality of resources.

15. A method as claimed in claim 11, and wherein creating the user defined service model further comprises:

defining within the user defined service model a client resource, and a service provider resource; and

conducting a conversation between the client resource and the service provider resource.

16. A method as claimed in claim 15, and wherein conducting the conversation between the client resource and the service provider resource further comprises:

invoking an operation provided by the service provider resource.

17. A method as claimed in claim 16, and wherein invoking an operation further comprises:

conducting a sequence of operation invocations with the service provider resource.

18. A method as claimed in claim 15, and wherein before conducting the conversation, the method further comprises defining the conversation.

19. A method as claimed in claim 18, and wherein defining the conversation further comprises:

defining a state of the conversation; and

defining a state transition of the conversation.

20. A method as claimed in claim 19, and wherein conducting the conversation between the client resource and the service provider resource further comprises:

invoking an operation provided by the service provider resource to cause the state transition of the conversation.

21. A method for monitoring and analyzing data, comprising:

providing a user accessible data repository;

creating a user defined data structure within the data repository and which relates to a service having a plurality of characteristics;

defining within the user defined data structure at least one entity, and one entity hierarchy;

defining within the user defined data structure a client resource and a service provider resource;

defining within the user defined data structure a conversation which can be conducted between the client resource and the service provider resource, and wherein the conversation includes a state, and a state transition;

defining a measurement logic which relates to the plurality of characteristics of the service;

computing a plurality of metrics by utilizing the measurement logic, and which relates to the plurality of characteristics of the service;

providing a user defined monitoring and analysis request and which relates to the plurality of characteristics of the service;

determining an aggregation path for the user defined monitoring and analysis request;

conducting the conversation between the client resource and the service provider resource by invoking an operation provided by the service provider resource; and

aggregating the plurality of metrics across different user-defined level of abstraction and based upon the user defined data structure.

22. A method as claimed in claim 21, and wherein invoking an operation further comprises invoking sequences of operations.

23. A method as claimed in claim 21, and wherein invoking an operation further comprises invoking composite operations.

24. A method as claimed in claim 21, and wherein invoking an operation further comprises providing input/output parameters.

25. A platform for monitoring and analyzing data comprising:

a user defined data repository;

a graphic user interface coupled in data exchanging relation relative to the data repository;

a monitoring and analysis engine coupled in data exchanging relation relative to the graphic user interface and the data repository; and

a data input manager coupled in data exchanging relation relative to the data repository.

26. A platform as claimed in claim 25, and wherein the user defined data repository further comprises:

a user defined data structure having at least one entity, and an entity hierarchy, and wherein a service model having a plurality of characteristics is created within the user defined data structure.

27. A platform as claimed in claim 26, and wherein the user defined data structure further comprises:

a measurement logic which relates to the plurality of characteristics of the service model; and

a plurality of metrics which are computed by utilizing the measurement logic, and which relate to the plurality of characteristics of the service.

28. A platform as claimed in claim 25, and wherein the user defined data repository further comprises:

a user defined data structure which defines a service model having a plurality of characteristics, and wherein the service model further defines a client resource and a service provider resource, and wherein a conversation is defined within the user defined data structure and which can be conducted between the client resource and the service provider resource.

29. A platform as claimed in claim 28, and wherein the conversation, when conducted between the client resource and the service provider resource, results in an operation being invoked by the service provider resource.

30. A platform as claimed in claim 25, and wherein the user defined data repository further comprises:

a user defined data structure which defines a service model having a plurality of characteristics, and wherein the graphic user interface displays at least a portion of the service model.

31. A platform as claimed in claim 25, and wherein the user defined data repository further comprises:

a measurement logic which relates to a user defined service model; and

a plurality of metrics which are computed by utilizing the measurement logic and which relate to the service model, and wherein the monitoring and analysis engine aggregate the plurality of metrics across different user-defined levels of abstraction based upon the user defined service model.

32. A platform as claimed in claim 25, and wherein the data input manager facilitates the creation of an entity and an entity hierarchy within the user defined data repository.

33. A platform as claimed in claim 26, and wherein the user defined data repository includes a user defined data structure having a plurality of portions, and wherein the data input manager allows a user to verify the existence of individual portions of the defined data structure.

34. A platform for monitoring and analyzing data, comprising:

a data repository having a user defined data structure, and which relates to a service having a plurality of characteristics, and wherein the data structure further includes a client resource, and a service provider resource, and wherein a conversation is defined within the data structure and which can be conducted between the client resource, and the service provider resource;

a graphic user interface coupled in data exchanging relation relative to the data repository, and wherein the graphic user interface includes meta-information which permits the graphic user interface to be aware of the plurality of characteristics of the service, and wherein a user may submit by way of the graphic user interface a monitoring and analysis request which relates to the plurality of characteristics of the service;

a measurement logic which relates to the plurality of characteristics of the service;

a plurality of metrics computed by way of the of the measurement logic, and which relates to the plurality of characteristics of the service;

a monitoring and analysis engine coupled in data exchanging relation relative to the graphic user interface and the data repository, and which receives the monitoring and analysis request provided by the graphic user interface, and which determines an aggregation path for the monitoring and analysis request; and

a data input manager which allows a user to define the data structure of the data repository, the characteristics of the service, and the conversation which can be conducted between the client resource, and the service provider resource, and wherein following the submission of the a monitoring and analysis request, the conversation is conducted, and which causes the client resource to invoke an operation which is provided by the service provider resource, and wherein the monitoring and analysis engine utilizes the aggregation path to aggregate the plurality of metrics across different user defined levels of abstraction based upon the monitoring and analysis request.

35. A platform as claimed in claim 34, and wherein the user defined data structure further comprises an entity and an entity hierarchy, and which is provided by way of the data input manager.

36. A platform as claimed in claim 34, and wherein the operation invoked by the client resource comprises invoking sequences of operations.

37. A platform as claimed in claim 34, and wherein the operation invoked by the client resource comprises invoking composite operations.

38. A platform as claimed in claim 34, and where the operation invoked by the client resource comprises utilizing input/output parameters.

39. A computer readable media bearing computer software that, when loaded into a general purpose computer, causes the computer to implement a method for analyzing data, comprising:

creating a user-defined service model which is based upon a service;

defining a measurement logic which relates to the service;

computing a plurality of metrics by utilizing the measurement logic and which relate to the service;

providing a user-defined monitoring and analysis request which relates to the service; and

aggregating the plurality of metrics which relate to the service across different user-defined levels of abstraction based upon the user-defined monitoring and analysis request.

40. A platform for monitoring an analyzing data, comprising:

means for defining a data repository having a source of data which relates to a service;

means for providing a user interface coupled in data exchanging relation relative to the data repository;

data engine means for monitoring and analysis of the source of data; and

data input means coupled in data exchanging relation relative the data repository.