Capacity planning method and system
First Claim
1. A capacity planning method comprising the steps of:
- identify each of a plurality of tasks;
identifying subtasks associated with each of the plurality of tasks;
accessing production rate information related to a relationship between the amount of time or the number of staff needed to perform each of the identified subtasks;
calculating a work volume based on the identified subtasks and the production rate information;
accessing staff information;
determining staff availability based on the staff information; and
generating a capacity report based on the work volume and the staff availability.
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Abstract
A capacity planning method and system determines whether an organization has sufficient staff to perform tasks. The method and system identify each of a plurality of tasks to be performed by the organization, and identify subtasks associated with each of the plurality of tasks. Production rate information related to the amount of time or the number of staff needed to perform each of the identified subtasks is then determined. Based on the identified subtasks and the production rate information, a work volume is calculated. Staff availability is determined based on staff information related to the number of employees, identities and positions of employees, exempt status of employees, staff outage, the amount of work time that cannot be used to perform the subtasks, the amount of business days, and/or the amount of defined work hours per day. A capacity report is then generated based on the work volume and the staff availability.
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Citations
56 Claims
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1. A capacity planning method comprising the steps of:
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identify each of a plurality of tasks;
identifying subtasks associated with each of the plurality of tasks;
accessing production rate information related to a relationship between the amount of time or the number of staff needed to perform each of the identified subtasks;
calculating a work volume based on the identified subtasks and the production rate information;
accessing staff information;
determining staff availability based on the staff information; and
generating a capacity report based on the work volume and the staff availability. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A data processing system for capacity planning comprising:
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a processor for processing data;
a memory;
a data storage device for storing data;
bus means operatively coupled to the memory, the data storage device, and the processor;
the data storage device bearing instructions to cause the data processing system upon execution of the instructions by the processor to perform the steps of;
accessing information related to a plurality of tasks;
identify each of the plurality of tasks;
identifying subtasks associated with each of the plurality of tasks;
accessing production rate information related to the amount of time or the number of staff needed to perform each of the identified subtasks;
calculating a work volume based on the identified subtasks and the production rate information;
accessing staff information;
determining staff availability based on the staff information; and
generating a capacity report based on the work volume and the staff availability. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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41. A program comprising instructions, which may be embodied in a machine-readable medium, for controlling a data processing system to perform capacity planning, the instructions upon execution by the data processing system causing the data processing system to perform the steps comprising:
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accessing information related to a plurality of tasks;
identify each of the plurality of tasks;
identifying subtasks associated with each of the plurality of tasks;
accessing production rate information related to the amount of time or the number of staff needed to perform each of the identified subtasks;
calculating a work volume based on the identified subtasks and the production rate information;
accessing staff information;
determining staff availability based on the staff information; and
generating a capacity report based on the work volume and the staff availability. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56)
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Specification