Voice based placement system and method

• US 20040111267A1
• Filed: 12/05/2002
• Published: 06/10/2004
• Est. Priority Date: 12/05/2002
• Status: Abandoned Application

• Current Assignee: Oncall System Incorporated
• Original Assignee: Oncall System Incorporated
• Inventors: Ahluwalia, Udhe Bir Singh, Jadhav, Reena
• Application Number:
  US10/310,489
• Publication Number:
  US 20040111267A1
• Time in Patent Office: Days
• US Class Current: 704/270
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A voice based placement system including a candidate call line, a voice recognition resume module coupled to the candidate call line for generating resumes from information received over the candidate call line, and a resume data base for receiving and storing the resumes. The system also includes a contractor call line, a voice recognition posting module coupled to the contractor call line for generating queries or postings from criteria received over the contractor call line, and a data base coupled to the posting module for receiving and storing the queries or postings. A comparator compares the queries or postings to the resumes to select matching candidate of the matching resume. Apparatus notifies the matching candidate.

Claims

1. A voice based placement system comprising:

a candidate call line for receiving calls from a plurality of candidates;

a voice recognition resume module coupled to the candidate call line for generating a plurality of resumes, one resume for each of the plurality of candidates from information received over the candidate call line;

a resume data base coupled to the voice recognition resume module for receiving and storing the plurality of resumes;

a contractor call line for receiving a call with criteria from a contractor;

a voice recognition contractor query module coupled to the contractor call line for generating a contractor query from the criteria;

a comparator for comparing the contractor query to the plurality of resumes to select at least one matching candidate with a resume that matches the contractor query; and

apparatus for notifying the at least one matching candidate.

2. A system as claimed in claim 1 wherein the apparatus for notifying includes acknowledgement apparatus for receiving a response from the at least one matching candidate.

3. A system as claimed in claim 2 wherein the apparatus for notifying includes a notification call line.

4. A system as claimed in claim 3 wherein the acknowledgement apparatus includes a voice recognition acknowledgment module for receiving the acknowledgement and determining a positive response.

5. A system as claimed in claim 2 further including a memory coupled to the comparator for storing a list of matching candidates, and the apparatus for sequentially notifying matching candidates on the list.

6. A system as claimed in claim 5 wherein the acknowledgement apparatus includes a voice recognition acknowledgment module for receiving the acknowledgement, determining a positive response, and terminating sequential notification upon reception of a positive response.

7. A system as claimed in claim 1 further comprising:

the contractor call line for receiving a call with posting information from the contractor;

a voice recognition posting module coupled to the contractor call line for generating a posting from the posting information received over the contractor call line;

a posting data base coupled to the voice recognition posting module for receiving and storing a plurality of postings;

the candidate call line for receiving a call with criteria from a candidate of the plurality of candidates;

a voice recognition candidate query module coupled to the candidate call line for generating a candidate query from the criteria;

a comparator for comparing the candidate query to the plurality of postings to select at least one matching posting;

a voice recognition posting selection module coupled to the candidate call line for receiving a positive response to the at least one matching posting; and

apparatus for notifying the contractor of the positive response.

8. A system as claimed in claim 7 wherein the apparatus for notifying the contractor includes apparatus for accessing the resume data base and forwarding the resume of the candidate to the contractor.

9. A voice based placement system comprising:

a contractor call line for receiving calls from at least one contractor;

a voice recognition posting module coupled to the contractor call line for generating a plurality of postings from the at least one contractor from information received over the contractor call line;

a data base coupled to the voice recognition posting module for receiving and storing the plurality of postings;

a candidate call line for receiving a call with criteria from a candidate;

a voice recognition query module coupled to the candidate call line for generating a query from the criteria;

a comparator for comparing the query to the plurality of postings to select at least one matching posting;

a voice recognition selection module coupled to the candidate call line for receiving a positive response to the at least one matching posting; and

apparatus for notifying the contractor of the positive response.

10. A system as claimed in claim 9 wherein the voice recognition query module includes a voice recognition resume module for generating a resume for the candidate from information received over the candidate call line.

11. A system as claimed in claim 10 further including a resume data base for storing the resume.

12. A voice based placement method comprising the steps of:

receiving calls from a plurality of candidates;

generating a plurality of resumes, one resume for each of the plurality of candidates from information received, using a voice recognition resume module;

storing the plurality of resumes in a resume data base;

receiving a call with criteria from a contractor and generating a contractor query from the criteria, using a voice recognition contractor query module;

comparing the contractor query to the plurality of resumes to select at least one matching candidate with a resume that matches the contractor query; and

notifying the at least one matching candidate.

13. A method as claimed in claim 12 further including receiving an acknowledgement from the at least one matching candidate and determining a positive response.

14. A method as claimed in claim 13 further including storing a list of matching candidates, and sequentially notifying matching candidates on the list.

15. A method as claimed in claim 14 further including the step of terminating sequential notification upon reception of a positive response.

16. A method as claimed in claim 12 wherein the step of generating a plurality of resumes from information received includes at least one of asking several questions to which responses are yes/no, input of numbers, and verbal open speech.

17. A voice based placement method comprising:

receiving a call from at least one contractor and generating a plurality of postings from the at least one contractor from information received, using a voice recognition posting module;

storing the plurality of postings;

receiving a call with criteria from a candidate and generating a query from the criteria using a voice recognition query module;

comparing the query to the plurality of postings to select at least one matching posting;

receiving a positive response to the at least one matching posting using a voice recognition selection module; and

notifying the contractor of the positive response.

18. A wireless communication network including a voice based placement system comprising:

a wireless communication network;

a plurality of candidate wireless communication devices subscribed to the network;

a candidate call line for receiving calls from the plurality of candidate wireless communication devices;

a voice recognition resume module coupled to the candidate call line for generating a plurality of resumes, one resume for each of the plurality of candidates from information received over the candidate call line;

a resume data base coupled to the voice recognition resume module for receiving and storing the plurality of resumes;

a contractor call line for receiving a call with criteria from a contractor;

a voice recognition contractor query module coupled to the contractor call line for generating a contractor query from the criteria;

a comparator for comparing the contractor query to the plurality of resumes to select at least one matching candidate with a resume that matches the contractor query; and

apparatus for calling the subscribed wireless communication device of the at least one matching candidate.

19. A placement system comprising:

a candidate call line;

a resume module coupled to the candidate call line for generating a plurality of resumes, one resume for each of a plurality of candidates from information received over the candidate call line;

a resume data base coupled to the resume module for receiving and storing the plurality of resumes;

a contractor call line;

a posting module coupled to the contractor call line for generating one of a plurality of queries and postings from at least one contractor from criteria received over the contractor call line;

a data base coupled to the posting module for receiving and storing the one of the plurality of queries and postings;

a comparator for comparing the one of the plurality of queries and postings to the plurality of resumes to select at least one matching candidate with a resume that matches the one of the plurality of queries and postings; and

apparatus for notifying the at least one matching candidate.

20. A placement system as claimed in claim 19 wherein the candidate call line is a subscribed line in a wireless system.