Heuristics for behavior based life support services

• US 20040116102A1
• Filed: 12/17/2002
• Published: 06/17/2004
• Est. Priority Date: 12/17/2002
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Weaver, James Mark
• Application Number:
  US10/322,052
• Publication Number:
  US 20040116102A1
• Time in Patent Office: Days
• US Class Current: 455/405
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 67/12 specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks

Abstract

Providing life support services to a user, including receiving a plurality of disparate behavior indicators, filtering the behavior indicators for a user in dependence upon user attributes, and identifying a behavior pattern for a user in dependence upon the filtered behavior indicators and a plurality of past behaviors. Embodiments include identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors, and identifying a heuristic in dependence upon the discrepancy between the filtered behavior indicators and the plurality of past behaviors.

Claims

1. A method of providing life support services to a user, the method comprising:

receiving a plurality of disparate behavior indicators;

filtering the behavior indicators for a user in dependence upon user filter attributes;

identifying a behavior pattern for a user in dependence upon the filtered behavior indicators and a plurality of past behaviors;

identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors; and

identifying a heuristic in dependence upon the discrepancy between the filtered behavior indicators and the plurality of past behaviors.

2. The method of claim 1 further comprising identifying an action to be taken in dependence upon the heuristic.

3. The method of claim 2 comprising executing the identified action.

4. The method of claim 1, wherein identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors comprises contrasting attributes of past behaviors and attributes of filtered behavior indicators.

5. The method of claim 1 wherein identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises determining a magnitude of the discrepancy.

6. The method of claim 1 wherein identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises:

determining a magnitude of the discrepancy, and

determining whether the magnitude is within a predefined range for the discrepancy.

7. The method of claim 1 wherein identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises:

determining a magnitude of the discrepancy, and

comparing the magnitude with a predefined threshold for the discrepancy.

8. The method of claim 1 wherein executing the identified action comprises contacting a user.

9. A system for providing life support services to a user, the system comprising:

means for receiving a plurality of disparate behavior indicators;

means for filtering the behavior indicators for a user in dependence upon user attributes;

means for identifying a behavior pattern for a user in dependence upon the filtered behavior indicators and a plurality of past behaviors;

means for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors; and

means for identifying a heuristic in dependence upon the discrepancy between the filtered behavior indicators and the plurality of past behaviors.

10. The system for claim 9 further comprising means for identifying an action to be taken in dependence upon the heuristic.

11. The system for claim 10 comprising means for executing the identified action.

12. The system for claim 9, wherein means for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors comprises means for contrasting attributes of past behaviors and attributes of filtered behavior indicators.

13. The system for claim 9 wherein means for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises means for determining a magnitude of the discrepancy.

14. The system for claim 9 wherein means for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises:

means for determining a magnitude of the discrepancy, and

means for determining whether the magnitude is within a predefined range for the discrepancy.

15. The system for claim 9 wherein means for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises:

means for determining a magnitude of the discrepancy, and

means for comparing the magnitude with a predefined threshold for the discrepancy.

16. The system for claim 9 wherein means for executing the identified action comprises means for contacting a user.

17. A computer program product for providing life support services to a user, the computer program product comprising:

a recording medium;

means, recorded on the recording medium, for receiving a plurality of disparate behavior indicators;

means, recorded on the recording medium, for filtering the behavior indicators for a user in dependence upon user attributes;

means, recorded on the recording medium, for identifying a behavior pattern for a user in dependence upon the filtered behavior indicators and a plurality of past behaviors;

means, recorded on the recording medium, for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors; and

means, recorded on the recording medium, for identifying a heuristic in dependence upon the discrepancy between the filtered behavior indicators and the plurality of past behaviors.

18. The computer program product for claim 17 further comprising means, recorded on the recording medium, for identifying an action to be taken in dependence upon the heuristic.

19. The computer program product for claim 18 comprising means, recorded on the recording medium, for executing the identified action.

20. The computer program product for claim 17, wherein means, recorded on the recording medium, for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors comprises means, recorded on the recording medium, for contrasting attributes of past behaviors and attributes of filtered behavior indicators.

21. The computer program product for claim 17 wherein means, recorded on the recording medium, for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises means, recorded on the recording medium, for determining a magnitude of the discrepancy.

22. The computer program product for claim 17 wherein means, recorded on the recording medium, for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises:

means, recorded on the recording medium, for determining a magnitude of the discrepancy, and

means, recorded on the recording medium, for determining whether the magnitude is within a predefined range for the discrepancy.

23. The computer program product for claim 17 wherein means, recorded on the recording medium, for identifying a discrepancy between the filtered behavior indicators and the plurality of past behaviors further comprises:

means, recorded on the recording medium, for determining a magnitude of the discrepancy, and

means, recorded on the recording medium, for comparing the magnitude with a predefined threshold for the discrepancy.

24. The computer program product for claim 17 wherein means, recorded on the recording medium, for executing the identified action comprises means, recorded on the recording medium, for contacting a user.