Method and device for providing conferences

• US 20040117218A1
• Filed: 08/20/2003
• Published: 06/17/2004
• Est. Priority Date: 08/21/2002
• Status: Abandoned Application

• Current Assignee: Siemens AG
• Original Assignee: Siemens AG
• Inventors: Friedrich, Peter, Lobig, Norbert
• Application Number:
  US10/644,090
• Publication Number:
  US 20040117218A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2203/5063 Centrally initiated conference, i.e. Conference server dials participants computer conference organisation arrangements H04L12/1818
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15

Abstract

A control interface is provided between an announcement/dialog function with voice recognition functionality and a conference management function. The conference can be booked and controlled via this interface. In this case, the conference management function receives the data relevant to the conference in a dialog with the conferees, reserves the relevant resources in advance and access the control functions of the conference directly via a further interface.

Claims

1. A method for booking conferences having at least one dialog function and at least one conference function, comprising:

providing a conference management function to control the at least one conference function; and

booking the conference by means of a call to a service number by a conferee, such that with support of the conference management function, an automatic dialog between an announcement/dialog function and a caller develops to determine key data of a desired conference and of the conferees, wherein

a reservation of conference resources is supported by the conference management function in accordance with the key data, such that timely initiation of the conference is ensured.

2. The method according to claim 1, wherein activation of the conference is controlled by the conference management function such that participating conference systems are supplied with the conference data at a desired time.

3. The method according to claim 1, wherein the dialog between announcement/dialog function and the conferees is DTMF-controlled.

4. The method according to claim 1, wherein the announcement/dialog function is provided with a keyword-controlled voice recognition function, such that the dialog between announcement/dialog function and the conferees is voice-controlled.

5. The method according to claim 1, wherein the key data of the conference is defined by number, start time, duration, and call numbers of the conferees and by features of the conference with regard to audio, video, or bandwidth.

6. The method according to claim 1, wherein the key data of the conferees is defined with regard to talk authorization.

7. The method according to claim 1, wherein the conference management function knows the availability of conference function and announcement/dialog function on a network-wide scale, handles reservations and stores the information securely against loss.

8. The method according to claim 1, wherein the conference management function, the announcement/dialog function and the conference function are implemented at least in duplicate on at least two different hardware platforms.

9. The method according to claim 1, wherein the conference management function intervenes at any time in the control of a conference and activates the announcement/dialog function to provide information to and poll the conferees.

10. A device for reserving conferences, having at least one dialog function and at least one conference function which is executed on at least one conference system, comprising a control interface provided between the announcement/dialog function and a conference management function, via which interface the conference management function receives booking data to initiate and control at least one conference, reaches agreement with an ordering party following verification of resources, and confirms the booking to the ordering party.