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System and method of automated repair and control operation

  • US 20040117229A1
  • Filed: 12/09/2003
  • Published: 06/17/2004
  • Est. Priority Date: 12/03/2002
  • Status: Abandoned Application
First Claim
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1. A method of automated repair and control operation, comprising steps of:

  • creating an RMA number after receiving an RMA request form for returned product;

    uploading RMA data of the returned product to a database of a factory information system and then verifying the RMA data;

    checking whether claimed defects of the returned product are accurate;

    repairing the returned product according to the claimed defects with correct checking thereof;

    inspecting the returned product to ensure that the repair step is complete; and

    packaging and shipping the repaired returned product.

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