Site monitor and method for monitoring site

• US 20040120262A1
• Filed: 05/01/2003
• Published: 06/24/2004
• Est. Priority Date: 07/25/2000
• Status: Abandoned Application

• Current Assignee: siteROCK KK (Equinix Incorporated)
• Original Assignee: siteROCK KK (Equinix Incorporated)
• Inventors: Tsuchiya, Makoto, Hirose, Shinji
• Application Number:
  US10/333,758
• Publication Number:
  US 20040120262A1
• Time in Patent Office: Days
• US Class Current: 370/252
• CPC Class Codes: H04L 41/0668 by dynamic selection of recovery network elements, e.g. replacement by the most appropriate element after failure
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/06 Generation of reports
• CPC Class Codes: H04L 43/0811 by checking connectivity
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 63/0428 wherein the data content is protected, e.g. by encrypting or encapsulating the payload
• CPC Class Codes: H04L 63/1408 by monitoring network traffic monitoring network traffic per se H04L43/00

Abstract

A remote monitor disposed adjacently to a site having at least one server and monitoring the operating state of the site and the server comprises a first communication processing section connected with a global IP region and communicating with a monitor center through the global IP region at a first encrypted security level, and a second communication processing section connected with a local IP region and communicating with a server through the local IP region at a security level lower than the first security level Specified data is generated according to a monitoring item of the operating state of the server and transmitted, and the data on the monitoring of the operating state of the site is received. Data on the operating state is generated therefrom and sent to the monitor center through the first communication processing section.

Claims

1. (amended) a site monitoring apparatus which is disposed adjacently to a site having at least one server or more and monitor operating conditions of the site and/or the server, comprising, first communication processing means connected to a global IP region for communicating encrypted data with a central monitoring center through the global IP region at a first security level, second communication processing means connected to a local IP region for communicating data with the above-described server through the above-described local IP region at a second security level lower than the first security level, a monitoring execution means for generating predetermined data according to monitoring items for monitoring the operating conditions of the above-described site and/or server, and monitoring data generation means for receiving monitoring data which was returned from the above-described second communication processing means in response to data which was sent and relates to operating conditions of the above-described site and/or server and for generating data which shows the operating conditions according to the monitoring data, wherein the data which was generated by the above-described monitoring data generation means is notified to the above-described central monitoring center, through the above-described first processing means:

2. The site monitoring apparatus as set forth in claim 1, characterized in that the above-described second communication processing means is configured such that, in order to monitor, through the above-described global IP region, the operating conditions of the site and/or server connected to this, data which was given from the above-described monitoring execution means is sent out, and data which was returned through the above-described global IP region in response to the sending out of the data is accepted.

3. The site monitoring apparatus as set forth in claim 1 or 2 characterized in that, in case that the above-described monitoring execution means judges that there is something abnormal in th above-described site and/or server, based upon the above-described monitoring data, data which shows an alarm is generated, and data which is the data showing the alarm and was encrypted is transmitted from the first communication processing means to the central monitoring center at the first security level.

4. A central system of a central monitoring center for monitoring more than one site a cooperation with the site monitoring apparatus as set forth in any one of claims 1 through 31 characterized in that, it is configured that a control command which shows a manner of monitoring of the above-described site and/or server is applied to the above-described site monitoring apparatus at the first security level, and da from the above-described site monitoring apparatus is accepted, and according to the data, operating conditions of the site and/or server is grasped.

5. The central system as set forth in claim 4, configured such that, further, through the global IP region, a control command of other computer is accepted, and the control command is transmitted to a predetermined site monitoring apparatus.

6. The central system as set forth claim 4 or 5, characterized in that, further data from the above-described site monitoring apparatus is accepted, and a report based upon the data is prepared and transmitted to predetermined other computer.

7. The central system as set forth in any one of claim 4 through 6, characterized by further comprising a knowledge base and a supporting apparatus which indicates desired works to an operator in reference to the knowledge base.

8. (Amended) A method for monitoring a site having at least one server or more characterized by comprising, a step of sending data for monitoring the site and/or the server to the above-described server through a local IP region at a second security level, a, step of accepting monitoring data, in response to the above-described site and/or server, which shows the operating conditions of them, and a step of encrypting the above-described monitoring data and sending through a global IP region at a first security level higher than the second security level.

9. (Amended) The method as set forth in claim 8, characterized by further comprising a step of sending data for monitoring operating conditions, through the global IP region, of a site and/or a server connected to this.

10. In a site having at least one server or more, a central system connected:

ted to the above-described site through a global IP region for monitoring operating conditions of the site and/or the server, comprising, communication processing means for transmitting a command to the above-described site and/or the server through the global IP region and accepting a response of the command, operating condition analysis means for analyzing operating conditions of the above-described site and/or the server according to the above-described accepted response, customer identification means for identifying a terminal device which was registered in advance in relation to the site and/or the server, in case that there occurs something wrong in the above-described site and/or the server based upon the analysis, and message preparation means for preparing a message for notifying the above-described something wrong, wherein it is configured that the prepared message is transmitted to the above-described terminal device through the global IP region.

11. The central system as set forth in claim 10, characterized in that the above-described customer identification means grasps information which shows the above-described site and/or, the server which were registered in advance and monitoring timing and monitoring content which were registered in relation to the information, and according to them, the command is transmitted to the above-described site and/or the server through the global IP region.

12. In a site having at least one or more server, a central system connected to the above-described site through a global IP region for monitoring operating conditions of the site and/or the server, comprising, agent program transfer means for transmitting to any server in the above-described site an agent program for monitoring operating conditions of at least inside of the above-described server and conditions of a local IP region connected to the above-described server, communication processing means for accepting data which was obtained in the above-described server by an operation of the above-described agent program, operating condition analysis means, according to the above-described accepted data, for analyzing operating conditions of the above-described site and/or the server, customer identification means for identifying a terminal device which was registered in advance in relation to the site and/or the server, in case that it was judged that there occurred something wrong in the above-described site and/or the server, based upon the analysis, and message preparation means for preparing a message for notifying the above-described something wrong, wherein it is configured that the prepared message is transmitted to the above-described terminal device through the global IP region.

13. The central system as set forth in claim 12, characterized in that the above-described communication processing means transfers to the above-described server an activation command which shows an activation of the agent program through the global IP region, and the above-described agent program is operated in response to the activation command.

14. In a site having at least one or more server, a site monitoring method for monitoring operating conditions of the site and/or the server, characterized by comprising, a step of transmitting a command to the above-described site and/or the server through a global IP region and of accepting a response of the command, a step of analyzing operating conditions of the above-described site and/or the server according to the above-described accepted response, a step of identifying a terminal device which was registered in advance in relation to the site and/or the server, in case that it was judged that there occurred something wrong in the above-described site and/or the server based upon the analysis, a step of preparing a message for notifying the above-described something wrong, and a step of transmitting the prepared message to the above-described terminal device through the global IP region.

15. The site monitoring method as set forth in claim 14, characterized in that, further, according to information showing the above-described site and/or the server which were registered in advance and monitoring timing and monitoring content which were registered in relation to the information, the command is transmitted to the above-described site and/or the server through the global IP region.

19. The site monitoring method as set forth in any one of claims 14 through 18, characterized in that the above described message

is transmitted as a mail to the terminal device.

16. In a site having at least one server or more, a site monitoring method for monitoring operating conditions of the site and/or the server, characterized by comprising, a step of transmitting an agent program for monitoring at least operating conditions of inside of the above-described server and conditions of a local IP region connected to the above-described server to any server in the above-described site through a global. IP region and of urging the above-described server to store the agent program, a step of transmitting an activation command which shows an activation of the above-described agent program to the above-described server through the global IP region, a step of accepting data which was obtained by the above-described server due to operation of the above-described agent program, a step of analyzing operating conditions of the above-described site and/or the server according to the above-described received data, a step of identifying a terminal device which was registered in advance in relation to the site and/or the server, in case that it was judged that there occurs something wrong in the above-described site and/or the server according to the above-described analysis, a step of preparing a message for notifying the above-described something wrong, and a step of transmitting the prepared message to the above-described terminal device through the global IP region.

18. The site monitoring method as set forth in claim 16 or 17, characterized in that, further, according to the monitoring content, a plurality of agent programs are prepared, and according to the invention which shows the above-described site and/or the server where were registered in advance and the monitoring content which was registered in relation to the information, the agent programmed to be transmitted to the above-described server is selected.

17. In a site having at least one server or more, a site monitoring method for monitoring operating conditions of the site and/or the server, characterized by comprising, a step of transmitting an agent program for monitoring, at a predetermined timing, at least operating conditions of inside of the above-described server and conditions of a local IP region connected to the above-described server to any server in the above-described site through a global IP region and of urging the above-described server to store the agent program, a step of accepting data which was obtained by the above-described server due to operation of the above-described agent program at the predetermined timing, a step of analyzing operating conditions of the above-described site and/or the server according to the above-described received data, a step of identifying a terminal device which was registered in advance in relation to the site and/or the server, in case that it was judged that there occurs something wrong in the above-described site and/or the server according to the above-described analysis, a step of preparing a message for notifying the above-described something wrong, and a step of transmitting the prepared message to the above-described terminal device through the global IP region.