Systems and methods for improved multisite management of converged communication systems and computer systems
First Claim
1. In a communications system providing voice and data services in a plurality of geographically diverse sites, wherein a plurality of localized devices provide portions of voice and data services at each site, a method for managing localized devices comprised of the steps of:
- providing a server system to coordinate management activities for a plurality of localized devices;
providing a protectable communications protocol for the communications between the console system and the plurality of localized devices;
wherein the console system communicates with an individual system of the plurality of localized systems via the protectable communications protocol to provide software distribution instructions to the individual system;
wherein the software distribution instructions provide the individual system with information sufficient to establish a direct link with a software distribution server in order to receive software distribution data.
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Accused Products
Abstract
The present invention discloses improved systems and methods for multisite management of computer server systems and in particular converged communication systems based on a decentralized architecture. Certain and various aspects relating to atomic error handling, transaction-based authentication/security, intelligent bandwidth management, decoupled data/configuration messaging, improved scalability, auto-detection functions, business metrics, etc., also are disclosed. A console is disclosed that communicates with each of a plurality of converged communications systems, e.g., preferably through the use of sockets. The actual traffic load is decentralized among the computer server systems, as each one uses direct connections (e.g., via an enhanced file transfer protocol) to access update/configuration data as needed. In addition, an improved communication protocol is disclosed that is optimized for the multisite management architecture of the present invention. An improved set of graphical user interface (GUI) features are described that improve the efficiency of the management of multiple systems.
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Citations
7 Claims
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1. In a communications system providing voice and data services in a plurality of geographically diverse sites, wherein a plurality of localized devices provide portions of voice and data services at each site, a method for managing localized devices comprised of the steps of:
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providing a server system to coordinate management activities for a plurality of localized devices;
providing a protectable communications protocol for the communications between the console system and the plurality of localized devices;
wherein the console system communicates with an individual system of the plurality of localized systems via the protectable communications protocol to provide software distribution instructions to the individual system;
wherein the software distribution instructions provide the individual system with information sufficient to establish a direct link with a software distribution server in order to receive software distribution data. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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Specification