Methods and apparatus for collecting, managing and presenting enterprise performance information
First Claim
1. A system for generating and presenting data elements providing insight into the operations of an enterprise, comprising:
- a plurality of servers and workstations for carrying out activities in the operation of the enterprise;
an operations server for storing data elements generated during the activities of the enterprise in an operations database;
an analysis server for collecting, processing and presenting the data elements so as to provide insights into the performance of the enterprise;
a data management application hosted on the analysis server, the data management application comprising;
an administrator module for allowing an administrator to enter selections for assembling a metric record including metric information providing insight into the performance of the enterprise, the administrator module being operative to store each metric record in a metric database upon completion;
a data analysis module for examining each metric record in the metric database and searching the operations database, the data analysis module being operative to process data elements identified in the metric database in order to compute values for the metric information included in the metric record and to update each metric record with the computed values; and
a presentation module for searching the metric database in response to inputs from a reviewer requesting information from metric records and presenting the desired information in response to the reviewer inputs.
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Accused Products
Abstract
Techniques and systems for managing information providing insight into the operation of an enterprise are described. A system employs a plurality of servers and workstations to carry out the operations of the enterprise and stores data elements generated during those operations. A data management application allows an administrator to create and store metric records identifying selected data elements and information, to compute values for data elements and information belonging to the metric records and defining the presentation of the data elements and information. Values of metric records are periodically updated based on processing of data elements identified in the metric records. A reviewer is able to select desired metric records for examination and information contained in the metric records is presented to the reviewer in an initial format defined in the metric records.
109 Citations
20 Claims
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1. A system for generating and presenting data elements providing insight into the operations of an enterprise, comprising:
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a plurality of servers and workstations for carrying out activities in the operation of the enterprise;
an operations server for storing data elements generated during the activities of the enterprise in an operations database;
an analysis server for collecting, processing and presenting the data elements so as to provide insights into the performance of the enterprise;
a data management application hosted on the analysis server, the data management application comprising;
an administrator module for allowing an administrator to enter selections for assembling a metric record including metric information providing insight into the performance of the enterprise, the administrator module being operative to store each metric record in a metric database upon completion;
a data analysis module for examining each metric record in the metric database and searching the operations database, the data analysis module being operative to process data elements identified in the metric database in order to compute values for the metric information included in the metric record and to update each metric record with the computed values; and
a presentation module for searching the metric database in response to inputs from a reviewer requesting information from metric records and presenting the desired information in response to the reviewer inputs. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method of management and evaluation of data generated during the conduct of an enterprise, comprising the steps of:
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presenting an administrator with an administrator interface allowing definition of metric records to be used to format and present information providing insight into the activities of the enterprise, each metric record identifying data elements generated in carrying out the activities of the enterprise and stored in an operations database;
upon each entry by the administrator of data defining a metric record, storing of the metric record in a metric database;
examining the metric database for metric records and for each metric record, searching the operations database for data elements identified in the metric record, processing the data elements to compute values for the metric records and updating the metric records with the values;
presenting a reviewer interface allowing a reviewer to direct presentation of information contained in selected metric records; and
presenting selected metric records as directed by the reviewer. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification