Digital data communication system using video telephony
First Claim
1. A service provider communication system comprising:
- a computer network-enabled workstation for a service provider;
a computer network-enabled communication device for a requester in a location remote from said service provider workstation;
a data network interconnecting said service provider workstation and said requester communication device, said service provider workstation and said requester communication device having respective network addresses; and
a requester information database for storing a data record corresponding to said requester;
wherein said requester communication device includes a signaling device for generating a request signal and a controller responsive to said request signal for initiating a video communication link between said requester communication device and said service provider workstation using said respective network addresses and for initiating display of said data record at said service provider workstation.
6 Assignments
0 Petitions
Accused Products
Abstract
A service provider communication system includes a computer network-enabled workstation for a service provider (e.g., a medical caregiver) and a computer network-enabled communication device for a requester (e.g., a patient) in a location remote from the service provider workstation. A data network interconnects the service provider workstation and the requester communication device, and the service provider workstation and the requester communication device have respective network addresses. A requester information database stores a data record corresponding to the requester. The requester communication device includes a signaling device for generating a request signal and a controller responsive to the request signal for initiating a video communication link between the requester communication device and the service provider workstation using the respective network addresses and for initiating display of the data record at the service provider workstation.
28 Citations
26 Claims
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1. A service provider communication system comprising:
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a computer network-enabled workstation for a service provider;
a computer network-enabled communication device for a requester in a location remote from said service provider workstation;
a data network interconnecting said service provider workstation and said requester communication device, said service provider workstation and said requester communication device having respective network addresses; and
a requester information database for storing a data record corresponding to said requester;
wherein said requester communication device includes a signaling device for generating a request signal and a controller responsive to said request signal for initiating a video communication link between said requester communication device and said service provider workstation using said respective network addresses and for initiating display of said data record at said service provider workstation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method for communicating between a computer network-enabled workstation of a service provider and a computer network-enabled communication device of a requester in a remote location, said method comprising the steps of:
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generating a request signal at said remote location;
generating a patient ID in response to said request signal;
retrieving electronic requester data corresponding to said requester ID;
identifying a computer network address of said service provider workstation in response to said request signal;
initiating a video communication link between said requester device and said service provider workstation using said computer network address of said service provider workstation and a computer network address of said requester device;
initiating a voice communication link corresponding to said video communication link; and
displaying said electronic requester data at said service provider workstation. - View Dependent Claims (21, 22, 23, 24, 25, 26)
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Specification