Methods and apparatus for facilitating creation and use of a survey

• US 20040128183A1
• Filed: 12/30/2002
• Published: 07/01/2004
• Est. Priority Date: 12/30/2002
• Status: Abandoned Application

• Current Assignee: General Electric Capital Commerical Finance Inc. (General Electric Company)
• Original Assignee: General Electric Capital Commerical Finance Inc. (General Electric Company)
• Inventors: Burns, Denise Klajman, Wilmott, Toby, Stelter, Shawn W., Challey, Darren W.
• Application Number:
  US10/334,116
• Publication Number:
  US 20040128183A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls

Abstract

A system, method, apparatus, means, and computer program code that allow a user or application to create a survey and/or survey template that may be provided to one or more recipients or other invitees. According to some embodiments of the present invention, a person or software application desiring to create a survey can access a survey application (and/or the device on which the application is operating) to create a survey. The survey application may have access to data created or maintained by one or more other applications or systems such as, for example, information regarding people (e.g., names, contact information, roles) who might be invited to take, preview, approve, or otherwise access the survey and/or results of the survey. In some embodiments, other people, applications, or systems may have access to some or all of the results of the-survey. Also, in some embodiments, the survey application may store surveys and results from the surveys in a single table or other central location to facilitate and control access to and security of the surveys and results.

Claims

1. A system, comprising:

a first application adapted to receive data indicative of a survey and to receive data indicative of an invitee associated with said survey;

a second application adapted to store information regarding contact information for at least one person; and

wherein said first application further is adapted to retrieve contact information associated with said invitee stored by said second application and to provide, using said contact information, an invitation to said invitee to take said survey.

2. The system of claim 1, wherein said first application is adapted to receive data indicative of an approver associated with said survey, retrieve contact information associated with said approver stored by said second application, and provide an message to said approver information regarding said survey.

3. The system of claim 1, wherein said first application is adapted to provide a reminder to said invitee to take said survey if a response from said invitee is not received.

4. The system of claim 1, wherein said first application is adapted to receive data indicative of a response to said survey and to store at least some of said data indicative of said response in a table along with data regarding said survey.

5. The system of claim 4, further comprising:

a third application adapted to access at least some of said data indicative of a response.

6. The system of claim 5, wherein said first application is adapted to receive data indicative of permission for said third application to access said data indicative of a response.

7. The system of claim 1, wherein said first application is adapted to receive data indicative of a person permitted to access at least a portion of said data indicative of a response.

8. The system of claim 1, wherein said first application is adapted to provide access to said survey to multiple invitees and to store data received from said multiple invitees regarding said survey in the same database table.

9. The system of claim 1, wherein said first application is adapted to provide an interface, said interface adapted to facilitate at least one of the following:

creating said survey;

cloning of a previously created survey;

viewing results associated with said survey; and

sending a reminder to said invitee.

10. The system of claim 1, wherein said first application operates independently of said second application.

11. The system of claim 1, wherein said first application is adapted to provide a preview of said survey.

12. The system of claim 1, wherein said first application is adapted to facilitate creation of said survey.

13. The system of claim 1, wherein said first application is adapted to receive data indicative of a launch date for said survey and to provide said invitation on said launch date.

14. The system of claim 1, wherein said first application is adapted to receive data indicative of an end date for said survey and to prevent access to said survey by said invitee after said launch date.

15. The system of claim 1, wherein said first application is adapted to receive data indicative of how said survey is to be deployed.

16. The system of claim 1, wherein said first application is adapted to receive data indicative of said invitee'"'"'s response to said survey.

17. The system of claim 16, wherein said first application is adapted to receive data indicative of said invitee.

18. The system of claim 1, wherein said first application is adapted to receive data indicative of whether said invitee'"'"'s response to said survey is to be associated with said invitee.

19. The system of claim 1, wherein said first application is adapted to receive data indicative of said invitee'"'"'s response to said survey and to provide a communication to a designated recipient based on said data indicative of said invitee'"'"'s response.

20. The system of claim 1, wherein said first application is adapted to receive data indicative of said recipient.

21. The system of claim 1, wherein said first application is adapted to allow said invitee to access said survey and provide data indicating that said invitee has chosen not to provide a response to said survey.

22. The system of claim 1, wherein said first application is adapted to provide an interface to facilitate creation of said survey.

23. The system of claim 22, wherein said first application is adapted to determine a role associated with a person accessing said interface.

24. The system of claim 23, wherein said first application is adapted to provide privileges to said person based on said role.

25. The system of claim 1, wherein said first application is adapted to assign a time stamp to said survey.

26. The system of claim 25, wherein said first application is adapted to assign a second time stamp to said survey;

provide an invitation to said invitee to retake said survey, and associate results from said invitee for retaking of said survey with said second time stamp.

27. A system for facilitating use of a survey, comprising:

a memory;

a communication port; and

a processor connected to said memory and said communication port, said processor being operative to;

facilitate creation of a survey;

receive data indicative of an invitee associated with said survey;

retrieve data indicative of contact information for said invitee, wherein said data is created by an application outside said system;

provide, using said contact information, an invitation to take said survey to said invitee; and

facilitate access to said survey by said invitee.

28. A method for facilitating use of a survey, comprising:

facilitating creation of a survey;

providing data indicative of said survey to a first application, wherein said first application provides an invitation to take said survey to an invitee; and

facilitating access to said survey by said invitee.

29. The method of claim 28, wherein said first application determines said invitee.

30. The method of claim 28, further comprising:

providing data indicative of said survey to a second application; and

allowing access to results of said survey by said second application.

31. A method for facilitating use of a survey, comprising:

facilitating creation of a survey, said survey having an associated invitee;

retrieving data maintained by an application, said data being indicative of contact information for said invitee;

providing, using said contact information, an invitation to said invitee to take said survey, said invitation including data indicative of a location of said survey; and

facilitating access to said survey by said invitee.

32. The method of claim 31, wherein said facilitating creation of a survey includes receiving data indicative of said invitee.

33. The method of claim 31, wherein said facilitating creation of a survey includes receiving data indicative of a question for said survey.

34. The method of claim 31, wherein said facilitating creation of a survey includes retrieving data indicative of a group of desired invitees of said survey, said invitee being included in said group of invitees.

35. The method of claim 31, wherein said facilitating creation of a survey includes receiving data identifying a previously created survey to be reused.

36. The method of claim 31, wherein said facilitating creation of a survey includes receiving data indicative of a message to be sent if a designated response to said survey is received from said invitee.

37. The method of claim 31, further comprising:

obtaining results to said survey, said results being associated with said invitee.

38. The method of claim 37, further comprising:

storing said results in a database table along with results from at least one other invitee regarding said survey.

39. The method of claim 37, further comprising:

providing access by an application to said results.

40. The method of claim 31, further comprising:

receiving data from said invitee indicative of a response to said survey; and

providing a message to at least one designated person based on said response.

41. The method of claim 31, further comprising:

providing access by an application to said survey.

42. The method of claim 31, further comprising:

receiving data indicative of a party allowed to access results of said survey.

43. The method of claim 31, further comprising:

receiving data indicative of party permitted to receive results of said survey; and

providing said results to said party.

44. The method of claim 31, said data indicative of a location including data indicative of said survey and data indicative of said invitee.

45. The method of claim 31, said data indicative of said location including data indicative of said survey and data indicative of a time stamp associated with said survey.

46. The method of claim 31, further comprising:

providing a reminder to said invitee to take said survey.

47. The method of claim 31, further comprising:

assigning a first time stamp to said survey; and

associating results from said invitee for said survey with said first time stamp.

48. The method of claim 47, further comprising:

assigning a second time stamp to said survey;

providing an invitation to said invitee to retake said survey;

allowing access by said invitee to said survey; and

associating results from said invitee for retaking of said survey with said second time stamp.

49. The method of claim 31, further comprising:

receiving results from said invitee for said survey anonymously.

50. The method of claim 31, further comprising:

tracking that said invitee has provided a response to said survey.

51. The method of claim 50, further comprising:

associating said invitee'"'"'s response with said invitee.

52. The method of claim 50, further comprising:

maintaining said invitee'"'"'s response without associating said invitee'"'"'s response with said invitee.

53. The method of claim 31, further comprising:

receiving data indicative of said invitee.

54. The method of claim 31, further comprising:

receiving data indicating that said invitee has chosen not to participate in said survey.

55. The method of claim 31, further comprising:

receiving data indicative of a parameter associated with said invitee.

56. The method of claim 55, further comprising:

including information in said survey based on said parameter.

57. The method of claim 55, further comprising:

including information in said invitation based on said parameter.

58. The method of claim 31, further comprising:

receiving data indicative of how said survey should be deployed.

59. The method of claim 31, wherein said survey has a plurality of associated invitees and wherein said providing an invitation to said invitee to take said survey includes providing an invitation to said invitee that does not indicate any other invitee in said plurality of associated invitees.

60. The method of claim 31, further comprising:

determining a person who can access results of said survey based on a role associated with said person.

61. The method of claim 31, further comprising:

receiving data indicative of a role and a privilege associated with said role regarding said survey.

62. The method of claim 31, further comprising:

determining a person who can create a survey based on a role associated with said person.

63. A method for facilitating use of a survey, comprising:

facilitating creation of a survey, wherein said survey has an associated invitee and an associated approver;

providing data indicative of a request to said approver to review said survey;

providing an invitation to said invitee to take said survey, said invitation including data indicative of a location of said survey; and

allowing access by said invitee to said survey at said location.

64. The method of claim 63, further comprising:

receiving data indicative of an approval of said survey by said approver.

65. A method for facilitating use of a survey, comprising:

facilitating creation of a first survey, said first survey having an associated first invitee;

facilitating creation of a second survey, said second survey having an associated second invitee;

providing an invitation to said first invitee to take said first survey, said invitation including data indicative of a location associated with said first survey;

allowing access by said first invitee to said first survey;

providing an invitation to said second invitee to take said second survey, said invitation including data indicative of a location associated with said second survey;

allowing access by said second invitee to said second survey; and

storing results of said first survey received from said first invitee and results of said second survey received from said second invitee in the same database table.

66. A computer program product in a computer readable medium for facilitating use of a survey, comprising:

first instructions for creating a survey, said survey having an associated invitee;

second instructions for obtaining data maintained by an application, said data being indicative of contact information for said invitee;

third instructions for sending, using said contact information, an invitation to said invitee to take said survey, said invitation including data indicative of a location of said survey; and

fourth instructions for providing access to said survey by said invitee.

67. A computer program product in a computer readable medium for facilitating use of a survey, comprising:

first instructions for creating a first survey, said first survey having an associated first invitee;

second instructions for creating a second survey, said second survey having an associated second invitee;

third instructions for sending an invitation to said first invitee to take said first survey, said invitation including data indicative of a location associated with said first survey;

fourth instructions for providing access by said first invitee to said first survey;

fifth instructions for sending an invitation to said second invitee to take said second survey, said invitation including data indicative of a location associated with said second survey;

sixth instructions for providing access by said second invitee to said second survey; and

seventh instructions for storing results of said first survey received from said first invitee and results of said second survey received from said second invitee in the same database table.