Method of processing customer information for a retail environment
First Claim
1. A method of processing information from a customer at a point-of-sale system for a retail environment, the method comprising:
- assigning an identification code to a customer;
entering the identification code into a computerized point-of-sale system to identify the customer;
receiving customer transaction data from the customer while interacting with the point-of-sale system;
storing the transaction data in a customer preference profile database; and
providing incentives to the customer, based on the processed transaction data, to return to the point-of-sale system and reuse the identification code.
1 Assignment
0 Petitions
Accused Products
Abstract
A method of obtaining, analyzing and utilizing customer information from a customer at a point-of-sale system for a retail environment. The method includes an identification code assigned to a customer. The customer is provided with a data card having a storage medium containing the identification code. The data card is used to enter the identification code into a computerized point-of-sale system to identify the customer. Customer transaction data is received from the customer while interacting with the point-of-sale system. The transaction data is stored in a customer preference profile database. Based on the transaction data, incentives are provided to the customer to return to the point-of-sale system and reuse the data card on a regular basis.
-
Citations
29 Claims
-
1. A method of processing information from a customer at a point-of-sale system for a retail environment, the method comprising:
-
assigning an identification code to a customer;
entering the identification code into a computerized point-of-sale system to identify the customer;
receiving customer transaction data from the customer while interacting with the point-of-sale system;
storing the transaction data in a customer preference profile database; and
providing incentives to the customer, based on the processed transaction data, to return to the point-of-sale system and reuse the identification code. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
-
-
13. A method of processing information from a customer at a point-of-sale system for a retail environment, the method comprising:
-
creating a customer identification database containing identification information, including an identification code, for a customer;
creating a customer preference profile database for receiving customer transaction data;
storing only the identification code of the identification information in the customer preference profile database;
entering the identification code into a computerized point-of-sale system to identify the customer;
receiving customer transaction data from the customer while interacting with the point-of-sale system;
storing the transaction data in the customer preference profile database; and
providing incentives to the customer, based on the transaction data, to return to the point-of-sale system and reuse the identification code. - View Dependent Claims (14, 15, 16, 17, 18, 19)
-
-
20. A method of obtaining, analyzing and utilizing customer information from a customer at a point-of-sale system for a retail environment, the method comprising:
-
assigning an identification code to a customer;
providing the customer with a data card having a storage medium containing the identification code;
using the data card to enter the identification code into a computerized point-of-sale system to identify the customer;
receiving customer transaction data from the customer while interacting with the point-of-sale system;
storing the transaction data in a customer preference profile database; and
providing personalized responses to the customer based on the data of the customer preference profile database through an interactive customer display screen in electrical communication with the point-of-sale system. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29)
-
Specification