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System and method for identifying billing errors

  • US 20040133488A1
  • Filed: 11/03/2003
  • Published: 07/08/2004
  • Est. Priority Date: 11/01/2002
  • Status: Active Grant
First Claim
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1. A method of identifying billing discrepancies, comprising:

  • receiving billing data from a billing entity, said billing data including an assessed fee and call details associated with each of a plurality of calls made by a customer;

    identifyng, based at least in part on said call details received from said billing data, rate information associated with said customer;

    generating an expected fee for each of said plurality of calls; and

    comparing, for each of said plurality of calls, said expected fee with said assessed fee to identify discrepancies.

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