Remote management system, electronic apparatus, control method, and program that reduce communication costs in occurrence of abnormality
First Claim
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1. An electronic apparatus, comprising:
- an abnormality detector detecting an abnormality when the abnormality occurs;
an abnormality type determination part determining a type of the abnormality detected by said abnormality detector; and
an abnormality notification part for informing an external apparatus of the abnormality when the type of the abnormality determined by said abnormality type determination part represents an abnormality that cannot be eliminated by a user of said electronic apparatus.
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Abstract
An electronic apparatus includes an abnormality detector for detecting an abnormality when the abnormality occurs. An abnormality type determination part determines the type of the abnormality detected by the abnormality detector. The abnormality notification part informs an external apparatus of the abnormality when the type of the abnormality determined by the abnormality type determination part represents an abnormality that cannot be eliminated by a user of the electronic apparatus.
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Citations
42 Claims
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1. An electronic apparatus, comprising:
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an abnormality detector detecting an abnormality when the abnormality occurs;
an abnormality type determination part determining a type of the abnormality detected by said abnormality detector; and
an abnormality notification part for informing an external apparatus of the abnormality when the type of the abnormality determined by said abnormality type determination part represents an abnormality that cannot be eliminated by a user of said electronic apparatus. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A remote management system remotely managing a plurality of electronic apparatuses by a management apparatus via a communication line, comprising:
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the plurality of electronic apparatuses; and
the management apparatus, wherein each of the electronic apparatuses includes;
an abnormality detector detecting an abnormality when the abnormality occurs in the electronic apparatuses;
an abnormality type determination part determining a type of the abnormality detected by said abnormality detector; and
an abnormality notification part for informing the management apparatus of the abnormality, together with identification information of one or more of the electronic apparatuses in which the abnormality occurs, when the type of the abnormality determined by said abnormality type determination part represents an abnormality that cannot be eliminated by a user of said one or more of the electronic apparatuses. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. A method of controlling an electronic apparatus, said method comprising the steps of:
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detecting an abnormality when the abnormality occurs in the electronic apparatus;
determining a type of the detected abnormality; and
informing an external apparatus of the abnormality when the determined type of the abnormality represents an abnormality that can not be eliminated by a user of the electronic apparatus. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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25. A program for causing a computer to control an electronic apparatus, said program comprising the instructions of:
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causing the computer to detect an abnormality when the abnormality occurs in the electronic apparatus;
causing the computer to determine a type of the detected abnormality; and
causing the computer to inform an external apparatus of the abnormality when the type of the abnormality is determined to represent an abnormality that cannot be eliminated by a user of the electronic apparatus. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33)
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34. A processor-readable medium storing a program for causing a computer to control an electronic apparatus, said program comprising the instructions of:
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causing the computer to detect an abnormality when the abnormality occurs in the electronic apparatus;
causing the computer to determine a type of the detected abnormality; and
causing the computer to inform an external apparatus of the abnormality when the type of the abnormality is determined to represent an abnormality that cannot be eliminated by a user of the electronic apparatus. - View Dependent Claims (35, 36, 37, 38, 39, 40, 41, 42)
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Specification