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Method of expediting insurance claims

  • US 20040148204A1
  • Filed: 12/18/2003
  • Published: 07/29/2004
  • Est. Priority Date: 01/04/2003
  • Status: Active Grant
First Claim
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1. A method of processing an insurance claim comprising the steps of:

  • receiving a claim for a loss from an insured through an Internet connection;

    determining a policy type from the claim;

    retrieving a set of keywords based upon the policy type;

    matching the retrieved set of keywords with words contained within the received claim;

    assigning the claim to an adjuster when any matched words of the matching step meets a predetermined criteria; and

    paying the claim without assigning the claim to an adjuster when the matching does not meet the predetermined criteria and any auxiliary criteria.

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