Method and system for obtaining operational data and service information for a building site

• US 20040148288A1
• Filed: 07/28/2003
• Published: 07/29/2004
• Est. Priority Date: 07/27/2002
• Status: Abandoned Application

• Current Assignee: Siemens Building Technologies Incorporated (Siemens AG)
• Original Assignee: Siemens Building Technologies Incorporated (Siemens AG)
• Inventors: Wisniewski, Karen, Dehart, Michael, Haeberle, Brad, Emery, Doug, Ahmed, Osman
• Application Number:
  US10/628,976
• Publication Number:
  US 20040148288A1
• Time in Patent Office: Days
• US Class Current: 707/10
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method and system is disclosed for providing information, about operational data from a plurality of building systems and service and maintenance information for a plurality of building sites, online. A customer web portal is provided with a database for storing the operational data and the service information allowing users to more readily generate reports and obtain service related information for a plurality of sites without having to maintain separate database systems at remote locations.

Claims

1. A computer implemented method for displaying information relating to service activity for a plurality of building sites and operation data for one or more systems located at a building site:

providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in more or more of said building sites;

receiving a user request from one or more clients to display said information for a plurality of building sites the user is authorized to view;

determining a plurality of service activities that are implicated by said request;

displaying said service information on a client display.

receiving a user request from one or more clients to display operational data related to said service information; and

displaying said operational data on said client display.

2. The method according to claim 1, wherein said service activity information further comprises service contract information.

3. The method according to claim 2, wherein said service activity information further comprises information about the types of services being provided.

4. The method according to claim 3, wherein said service activity information further comprises information about the types of systems being serviced.

5. The method according to claim 1, wherein said service activity information further comprises information about the status of service activities.

6. A computer implemented method for displaying information relating to service activity for a plurality of building sites and operation data for one or more systems located at a building site:

providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in more or more of said building sites;

receiving a user request from one or more clients to display operational data about one or more systems;

displaying said operational data on a client display.

receiving a user request from one or more clients to display service information related to said operational data; and

displaying said service related information on said client display.

7. The method according to claim 6, wherein said service activity information further comprises service contract information.

8. The method according to claim 6, wherein said service activity information further comprises information about the types of services being provided.

9. The method according to claim 6, wherein said service activity information further comprises information about the types of systems being services.

10. The method according to claim 6, wherein said service activity information further comprises information about the status of service activities.

11. A system for providing information about a plurality of building sites comprising:

a server comprising a database for storing operational data from a plurality of building systems located in said plurality of building sites and for storing service activity information from a plurality of building sites; and

one or more clients, operatively connected to said server through a network, capable of receiving said operational data and said service activity data for displaying said operational data and said service activity data on a display.

12. The system according to claim 11, wherein said service activity information further comprises service contract information.

13. The system according to claim 11, wherein said service activity information further comprises information about the types of services being provided.

14. The system according to claim 11, wherein said service activity information further comprises information about the types of systems being services.

15. The system according to claim 11, wherein said service activity information further comprises information about the status of service activities.