Website having an event identification element

• US 20040148392A1
• Filed: 01/29/2003
• Published: 07/29/2004
• Est. Priority Date: 01/29/2003
• Status: Abandoned Application

• Current Assignee: Combots Product GmbH
• Original Assignee: WEB.DE AG (Cinetic Gesellschaft zur Entwicklung & Vertrieb von Medien)
• Inventors: Cotte, Pierre-Alain
• Application Number:
  US10/354,709
• Publication Number:
  US 20040148392A1
• Time in Patent Office: Days
• US Class Current: 709/225
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 61/00 Network arrangements, protocols or services for addressing or naming
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1083 In-session procedures
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/025 for remote control or remote monitoring of applications
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 3/563 User guidance or feature selection
• CPC Class Codes: H04M 7/003 Click to dial services
• CPC Class Codes: H04M 7/0048 : where the text-based messaging service is a Short Message Service
• CPC Class Codes: H04M 7/0051 : where the data service is a multimedia messaging service
• CPC Class Codes: H04M 7/0054 : where the data service is an electronic mail service
• CPC Class Codes: H04M 7/123 : where the packet-switched network is an Internet Protocol Multimedia System-type network
• CPC Class Codes: H04M 7/128 : Details of addressing, directories or routing tables
• CPC Class Codes: H04M 7/129 : Details of providing call progress tones or announcements
• CPC Class Codes: H04Q 3/0037 : involving call modelling techniques, e.g. modifications to the basic call state model [BCSM]
• CPC Class Codes: H04Q 3/0045 : involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

A web site for providing communications includes an event identification element and a processing device. The event identification element is configured to identify an event and the processing device is configured to provide, as a function of the event, private communications between an end user unit and a specific entity associated with a web page of the web site.

Claims

1. A web site for providing communications, comprising:

an event identification element configured to identify an event; and

a processing device configured to provide, as a function of the event, private communications between an end user unit and a specific entity associated with a web page of the web site.

2. The web site as recited in claim 1 wherein the event is at least one of a telecommunications event, a telephone call, a fax signal, an SMS message, a WAP signal, a page call, an http call, a web site visit, an i-mode call, an MMS message, an e-mail message, a signal from a telecom device, a signal from a telephone, a DTFM signal, a network event, a signal from a UMTS/3G device, a mouse click, a status of a device, an off-hook status of a telephone, a scan status of a scanner, a messages from a newsgroup, a signal indicating a presence of a person, an alert signal, a scheduled event, a voice-over-IP call, a portal event, a portal call, a call from another web site, a radio network event, a television signal, a content modification, a receiving of a keywords, a video signal, a biometrical data signal, a status of a switch, and a login event.

3. The web site as recited in claim 1 wherein the web site is configured to process information as a function of the event.

4. The web site as recited in claim 1 wherein the web site is configured to trigger a predefined event as a function of the event.

5. The web site as recited in claim 1 wherein the web site is configured to change a state of the web site as a function of the event.

6. The web site as recited in claim 1 wherein the event is an accessing by the first end user unit.

7. The web site as recited in claim 1 wherein the event is an accessing by the specific entity.

8. The web site as recited in claim 1 wherein the private communications are bi-directional between the first end user unit and the specific entity.

9. A communications environment, comprising:

a first end user unit configured for performing network-based communications; and

a web site corresponding to a specific entity and including an event identification element configured to identify an event, the web site being configured to provide private communications between the first end user unit and the specific entity as a function of the identified event.

10. The communications environment as recited in claim 9 wherein the web site is configured to change a state of the web site in response to the event.

11. The communications environment as recited in claim 9 wherein the web site is configured to change a way of processing information as a function of the event.

12. The communications environment as recited in claim 9 wherein the web site resides on a portal.

13. The communications environment as recited in claim 9 wherein the private communications are bi-directional between the first end user unit and the specific entity.

14. The communications environment as recited in claim 9 wherein the event is an accessing by the first end user unit.

15. The communications environment as recited in claim 9 wherein the event is an accessing by the specific entity.

16. The communications environment as recited in claim 9 wherein the event is at least one of a telecommunications event, a telephone call, a fax signal, an SMS message, a WAP signal, a page call, an http call, a web site visit, an i-mode call, an MMS message, an e-mail message, a signal from a telecom device, a signal from a telephone, a DTFM signal, a network event, a signal from a UMTS/3G device, a mouse click, a status of a device, an off-hook status of a telephone, a scan status of a scanner, a messages from a newsgroup, a signal indicating a presence of a person, an alert signal, a scheduled event, a voice-over-IP call, a portal event, a portal call, a call from another web site, a radio network event, a television signal, a content modification, a receiving of a keywords, a video signal, a biometrical data signal, a status of a switch, and a login event.

17. A method for providing communications, comprising:

providing a web site configured to provide private communications between a first end user unit and a specific entity associated with the web site;

identifying an event; and

providing the private communications as a function of the event.

18. The method as recited in claim 17 wherein the event is an accessing of the web site.

19. The method as recited in claim 18 wherein the accessing of the web site is an accessing by the first end user unit.

20. The method as recited in claim 18 wherein the accessing of the web site is an accessing by the specific entity.

21. The method as recited in claim 17 wherein the private communications are bi-directional between the first end user unit and the specific entity.

22. The method as recited in claim 17 wherein the event is at least one of a telecommunications event, a telephone call, a fax signal, an SMS message, a WAP signal, a page call, an http call, a web site visit, an i-mode call, an MMS message, an e-mail message, a signal from a telecom device, a signal from a telephone, a DTFM signal, a network event, a signal from a UMTS/3G device, a mouse click, a status of a device, an off-book status of a telephone, a scan status of a scanner, a messages from a newsgroup, a signal indicating a presence of a person, an alert signal, a scheduled event, a voice-over-IP call, a portal event, a portal call, a call from another web site, a radio network event, a television signal, a content modification, a receiving of a keywords, a video signal, a biometrical data signal, a status of a switch, and a login event.

23. The method as recited in claim 17 further comprising changing a state of the web site as a function of the event.

24. A computer readable medium having stored thereon computer executable process steps operative to perform a method for providing communications, the method comprising:

providing a web site configured to provide private communications between a first end user unit and a specific entity associated with a web site;

identifying an event; and

providing the private communications as a function of the event.

25. The computer readable medium as recited in claim 24 wherein the event is an accessing of the web site.

26. The computer readable medium as recited in claim 25 wherein the accessing of the web site is an accessing by the first end user unit.

27. The computer readable medium as recited in claim 25 wherein the accessing of the web site is an accessing by the specific entity.

28. The computer readable medium as recited in claim 24 wherein the private communications are bi-directional between the first end user unit and the specific entity.