Method for monitoring telemedicine healthcare services
First Claim
1. A method for automated monitoring of the quality with which at least one person (P1 to P8), associated with a service facility (A, B) for providing telemedical health services, records and/or evaluates medical data records as part of a telemedical health service and/or for automated monitoring of the performance quantity for the person (P1 to P4) recording the medical data records and/or for the person (P5 to P8) evaluating the medical data records by means of a data processing facility (9), having the following method steps:
- a) the number of medical data records recorded per unit time by the person (P1 to P4) recording medical data records and/or the number of medical data records evaluated per unit time by the person (P5 to P8) evaluating medical data records is/are ascertained, and/or data characterizing the quality of the recordings and/or of the evaluation of the medical data records are ascertained, b) the number of medical data records recorded by the person (P1 to P4) recording medical data records and/or the number of medical data records evaluated by the person (P5 to P8) evaluating medical data records and/or the data characterizing the quality of the recordings and/or of the evaluation is/are compared with stipulations, and c) the performance quantity and/or the performance quality for the person (P1 to P4) recording medical data records and/or for the person (P5 to P8) evaluating medical data records is/are rated.
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Accused Products
Abstract
The invention relates to a method for automated monitoring of the service quality of at least one person (P1-P8), recording and/or evaluating medical data sets as part of a telemedicine healthcare service. The invention also relates to a method for automated monitoring of the service quality of the person (P1-P8) recording and/or evaluating the medical data sets. The number of medical data sets received and/or evaluated by the person (P1-P8) per time unit or data characterizing the quality of the recordings and/or evaluation of the medical data sets are determined. The number of medical data sets received and/or evaluated by the person P1-P8) and/or the data characterizing the quality of the recordings and/or evaluation is/are compared with predetermined data and the service quantity and/or service quality of person (P1-P8) receiving and/or evaluating the data is calculated.
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Citations
25 Claims
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1. A method for automated monitoring of the quality with which at least one person (P1 to P8), associated with a service facility (A, B) for providing telemedical health services, records and/or evaluates medical data records as part of a telemedical health service and/or for automated monitoring of the performance quantity for the person (P1 to P4) recording the medical data records and/or for the person (P5 to P8) evaluating the medical data records by means of a data processing facility (9), having the following method steps:
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a) the number of medical data records recorded per unit time by the person (P1 to P4) recording medical data records and/or the number of medical data records evaluated per unit time by the person (P5 to P8) evaluating medical data records is/are ascertained, and/or data characterizing the quality of the recordings and/or of the evaluation of the medical data records are ascertained, b) the number of medical data records recorded by the person (P1 to P4) recording medical data records and/or the number of medical data records evaluated by the person (P5 to P8) evaluating medical data records and/or the data characterizing the quality of the recordings and/or of the evaluation is/are compared with stipulations, and c) the performance quantity and/or the performance quality for the person (P1 to P4) recording medical data records and/or for the person (P5 to P8) evaluating medical data records is/are rated. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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Specification