Point of service transaction management for service facilities
First Claim
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1. An integrated point of service transaction management system, comprising:
- at least two points of service within a single provider;
at least one terminal at each of the at least two points of service at the single provider; and
at least one transaction database for tracking, remotely from each of the at least one terminal, at least one customer of the single provider, payments due from the at least one customer at the single provider, and overdue payments of the at least one customer due to the single provider;
wherein the single provider provides at least one new service transaction at each of the at least two points of service, and wherein each of the at least one new service transactions is rendered to at least one of the at least one customer;
wherein the at least one terminal communicates with the at least one database via at least one network to provide, within the at least one database, a tracking correlating the at least one customer and the at least one new service transaction rendered to the at least one customer.
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Abstract
The present invention enables the collection by credit/debit card payment of customer co-pay and self-pay charges via an integrated point-of-service transaction management system and method. The system and method of the present invention may assist health care facilities in the collection of co-pay and self-pay charges at the time service is rendered. The present invention can be implemented anywhere cash, checks, credit cards or debit cards are accepted for payment.
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Citations
25 Claims
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1. An integrated point of service transaction management system, comprising:
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at least two points of service within a single provider;
at least one terminal at each of the at least two points of service at the single provider; and
at least one transaction database for tracking, remotely from each of the at least one terminal, at least one customer of the single provider, payments due from the at least one customer at the single provider, and overdue payments of the at least one customer due to the single provider;
wherein the single provider provides at least one new service transaction at each of the at least two points of service, and wherein each of the at least one new service transactions is rendered to at least one of the at least one customer;
wherein the at least one terminal communicates with the at least one database via at least one network to provide, within the at least one database, a tracking correlating the at least one customer and the at least one new service transaction rendered to the at least one customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer-readable medium for an integrated point of service transaction management system, the computer readable medium having thereon resident at least one program comprising instructions, which instructions, when executed by a computer processor, perform the steps of:
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accessing at least one terminal at each of at least two points of service at the single provider; and
providing access to at least one remote database via the at least one terminal;
wherein the single provider provides at least one differentiable service at each of the at least two points of service, and wherein each of said at least one differentiable service is rendered to a customer;
wherein the at least one terminal communicates with the at least one database via at least one network to track at least two of the at least one service rendered to the customer, payments due from the customer for a first of the differentiable services, payments due from a customer for a second of the differentiable services, past due payments from the customer for a first of the differentiable services, and past due payments from the customer for a second of the differentiable services. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. An integrated point of service patient transaction management system, comprising:
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at least two points of service within a single health care provider;
at least one terminal at each of the at least two points of service at the single provider, wherein a patient service is offered at a first of the terminals, and wherein a non-patient service is offered at a second of the terminals; and
at least one transaction database for tracking, remotely from each of the terminals, at least one customer of the single provider, and at least one transaction selected from the group consisting of patient service payments due from the at least one customer at the single provider, non-patient service payments due from the at least one customer at the single provider, overdue non-patient service payments of the at least one customer due to the single provider, and overdue patient service payments of the at least one customer due to the single provider;
wherein the terminals communicate with the at least one database via at least one network to provide, within the at least one database, a tracking correlating the at least one customer to the at least one transaction.
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Specification