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System and method for targeted parts and warranty provisioning

  • US 20040156489A1
  • Filed: 02/07/2003
  • Published: 08/12/2004
  • Est. Priority Date: 02/07/2003
  • Status: Abandoned Application
First Claim
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15. A method comprising:

  • selling at least one of a portable communication device and an accompanying wireless service for the portable communication device to a customer, the portable communication device having an integrated metering component to monitor a rechargeable battery in the portable communication device and to determine a battery replacement condition based thereon, the portable communication device having a second component responsive to the metering component to generate a message to order a replacement battery based on the battery replacement condition, the message having a format that is processable by an ordering system, and to communicate the message using a wireless transmitter of the portable communication device;

    registering the customer for a replenishment service covering a rechargeable battery of the portable communication device;

    receiving the message to order a replacement battery; and

    providing the replacement battery to the customer based on the message.

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