High availability presence engine for instant messaging

• US 20040158608A1
• Filed: 02/10/2003
• Published: 08/12/2004
• Est. Priority Date: 02/10/2003
• Status: Active Grant

• Current Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Original Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Inventors: Friedman, Lee G.
• Granted Patent: US 7,949,712 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 67/1001 for accessing one among a plurality of replicated servers
• CPC Class Codes: H04L 67/1008 based on parameters of servers, e.g. available memory or workload monitoring of computer activity G06F11/30
• CPC Class Codes: H04L 67/1034 Reaction to server failures by a load balancer
• CPC Class Codes: H04L 67/1036 Load balancing of requests to servers for services different from user content provisioning, e.g. load balancing across domain name servers
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

Systems for a high availability presence engine for instant messaging service comprise a plurality of presence engines for receiving presence information on users and a global table engine accessible to the plurality of presence engines. The global table engine includes user presence information and receives presence changes from the plurality of presence engines. A plurality of local tables are accessible to the plurality of presence engines and the global table engine. The plurality of local tables are configured such that each of the plurality of local tables is associated with at least one of the plurality of presence engines, and is configured to receive presence change information from the global table engine. Other systems and methods are also provided.

Claims

1. A system for a high availability presence engine for instant messaging, comprising:

a plurality of presence engines for receiving presence information on users;

a global table engine accessible to the plurality of presence engines, the global table engine including user presence information and being operable to receiving presence changes from the plurality of presence engines; and

a plurality of local tables accessible to the plurality of presence engines and the global table engine, wherein the plurality of local tables are configured such that each of the plurality of local tables is associated with at least one of the plurality of presence engines and being operable to receive presence change information from the global table engine.

2. The system of claim 1, further comprising a load balancer operatively coupled to the plurality of presence engines, wherein the load balancer distributes and balances the presence information among the plurality of presence engines.

3. The system of claim 2, further comprising a plurality of front end processing devices that are operably coupled to the load balancer, the plurality of front end processing devices adapted to provide an instant messaging service.

4. The system of claim 3, further comprising an instant messaging server configured with an instant messaging application and wherein the plurality of front end processing devices are further configured to include an instant messaging client application.

5. The system of claim 1, wherein the global table engine further comprises a global state table and a global distribution table.

6. The system of claim 5, wherein the global state table further comprises entries that are further configured to include at least one of a user identification, a state identification, a state label or global distribution table pointer.

7. The system of claim 5, wherein the global distribution table further comprises entries that are further configured to include at least one of a user identification or a plurality of presence engine identifications.

8. The system of claim 6, wherein the user identification further comprises a username of a user whose presence is changing.

9. The system of claim 6, wherein the state identification further comprises at least one of an available, away, extended away, do not disturb, or offline state.

10. The system of claim 6, wherein the state label further comprises a personalized text label.

11. The system of claim 7, wherein the user identification further comprises a username of a user whose presence is changing.

12. The system of claim 1, wherein the local table further comprises a local state table and a local distribution table.

13. The system of claim 12, wherein the local state table further comprises entries that include at least one of a user identification, state identification, state label or local distribution table pointer list.

14. The system of claim 13, wherein the state identification further comprises at least one of an available, away, extended away, do not disturb, or offline state.

15. The system of claim 13, wherein the state label further comprises a personalized text label.

16. The system of claim 13, wherein the user identification further comprises a username of a user whose presence is changing.

17. The system of claim 13, wherein the local distribution table pointer list is further configured to point to an entry for the user'"'"'s contact list.

18. The system of claim 12, wherein the local distribution table further comprises entries that include at least one of a user identification and at least one user identification for contacts.

19. The system of claim 1, further comprising a load balancer operatively coupled to the plurality of presence engines and the global table engine, the load balancer distributes and balances messages among the plurality of presence engines.

20. The system of claim 1, wherein the presence information further comprises at least one of a state change message or a state request message.

21. The system of claim 20, wherein the state change message further comprises at least, one of a user identification, a state identification or a state label.

22. The system of claim 21, wherein the user identification further comprises a username of the user whose status is changing.

23. The system of claim 21, wherein the state identification further comprises at least one of an available, away, extended away, do not disturb, or offline state.

24. The system of claim 21, wherein the state label further comprises a personalized text label.

25. The system of claim 20, wherein the state request message further comprises at least one of a user identification, a request type and a plurality of user identification of contacts.

26. The system of claim 25, wherein the user identification further comprises a username of the user who'"'"'s making a request for status.

27. The system of claim 25, wherein the request type further comprises at least one of status, status all, chat, file Xfer or logon requests.

28. The system of claim 25, wherein the user identification of contacts further comprises a list of contacts to perform the request on.

29. A high availability presence engine, comprising:

a plurality of processors adapted to provide presence information;

a global table accessible to the plurality of processors, the global table including presence information for a plurality of users;

a local table operatively coupled to each processor, the local table including presence information for users associated with one of the plurality of processors associated with that particular local table and being operable to receiving presence information updates from the global table for users associated with that local table; and

a load balancer operatively coupled to the plurality of processors, wherein the load balancer distributes and balances requests from a user to at least one of the plurality of processors having capacity to process the request.

30. The system of claim 29, further comprising front end processing devices that are configured to provide an instant messaging service.

31. The system of claim 30, wherein the front end processing devices are further configured to send presence change and status requests to the load balancer.

32. The system of claim 30, wherein the front end processing devices are operably coupled to a communications network that is adapted to provide the requests to the load balancer.

33. The system of claim 29 wherein the global table further comprises a global state table and a global distribution table.

34. The system of claim 29, wherein the local table further comprises a local state table and a local distribution table.

35. The system of claim 30, wherein the requests include at least one of request for status, status all, chat, file Xfer, or logon.

36. The system of claim 30, wherein the presence information includes at least one of an available, away, extended away, do not disturb or offline state.

37. A method for deploying a high availability presence engine for instant messaging, comprising the steps of:

receiving a user'"'"'s presence change information in a global table;

updating the global table to reflect the change in the user'"'"'s presence information; and

sending updated presence information on the user to local tables of contacts affected by the change in the user'"'"'s presence.

38. The method of claim 37, further comprising sending the presence change information from a presence engine.

39. The method of claim 37, further comprising determining whether information on the user is in a local table.

40. The method of claim 39, further comprising updating the local table with the user'"'"'s updated presence information when information on the user is in the local table.

41. The method of claim 39, further comprising creating an entry in the local table when information on the user is not in the local table.

42. The method of claim 39, wherein the updating the global table to reflect the change in the user'"'"'s presence information further comprises creating an entry in the global table when information on the user is not in the global table.

43. The method of claim 42, further comprising assigning at least one presence engine to the user and the user'"'"'s contacts.

44. The method of claim 37, further comprising sending the user'"'"'s presence change information to a load balancer operatively coupled to a plurality of presence engines, the load balancer balances and distributes the presence change information to an available presence engine.

45. A method for determining status of a user of a high availability instant messaging system, comprising:

querying for presence status of a user;

determining whether information on the user resides in a local table; and

returning the status of the user to the requesting client when information on the user resides in the local table.

46. The method of claim 45, further comprising querying a global table when information on the user does not reside in the local table.

47. The method of claim 46, further comprising returning information on the user to the local table when information on the user resides in the global table.

48. The method of claim 46, further comprising returning an offline state to the requesting client when information on the user does not reside in the global table.

49. A method for removing a user from a high availability presence engine for instant messaging system, comprising:

receiving a presence change of a user to an offline state;

sending the presence change to a global table; and

purging the user'"'"'s user identification from the global table.

50. The method of claim 49, further comprising confirming that the presence change is a change to an offline state.

51. The method of claim 49, further comprising sending a purge user identification message to impacted presence engines.

52. The method of claim 50, further comprising performing a state change to the global table and impact local tables when the presence change is not a change to an offline state.