Method and system for feature extraction from outgoing messages for use in categorization of incoming messages
First Claim
1. A method for improved classification of electronic messages, said method comprising:
- extracting information associated with at least one feature from an outgoing electronic message transmitted from a site; and
analyzing an incoming message received at said site to determine a presence of said information associated with said at least one feature in said incoming message.
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Accused Products
Abstract
Certain embodiments provide a method and system for dynamic classification of incoming electronic messages in a communication system which includes formulating classification rules for classifying electronic messages according to criteria, extracting feature information from outgoing messages, modifying the classification rules based on the feature information extracted from outgoing messages, and analyzing an incoming message according to the classification rules. The extracting step may also include creating copies of the outgoing messages and extracting feature information from the copies of the outgoing messages. The method may further include classifying the incoming message according to the classification rules. The method may also include routing the incoming message to a destination based on the classification rules.
68 Citations
21 Claims
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1. A method for improved classification of electronic messages, said method comprising:
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extracting information associated with at least one feature from an outgoing electronic message transmitted from a site; and
analyzing an incoming message received at said site to determine a presence of said information associated with said at least one feature in said incoming message. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for dynamic classification of incoming electronic messages in a communication system, said method comprising:
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formulating classification rules for classifying electronic messages;
extracting feature information from outgoing messages;
modifying said classification rules based on said feature information extracted from outgoing messages; and
analyzing an incoming message according to said classification rules. - View Dependent Claims (9, 10, 11, 12, 13)
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14. A dynamic electronic message categorization system, said system comprising:
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a set of desirable feature information for categorizing a desirable electronic message;
a set of undesirable feature information for categorizing an undesirable electronic message;
a message categorizer for categorizing an incoming message using said set of desirable feature information and said set of undesirable feature information; and
a feature extractor for extracting feature information from an outgoing message, said feature extractor modifying at least one of said set of desirable feature information and said set of undesirable feature information based on said extracted feature information. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21)
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Specification