Managing operations of a product dispense system
First Claim
1. A method for monitoring usage of one or more chemical products dispensed by a chemical dispense system, wherein a plurality of enterprises are responsible for managing cleaning tasks performed using the one or more chemical products, the cleaning tasks being performed by service representatives employed by the plurality of enterprises, the method comprising:
- associating an enterprise identifier (ID) to each of the plurality of enterprises such that each service representative employed by a single enterprise is associated with the same enterprise ID;
receiving a first request for the chemical dispense system to dispense a chemical product, wherein the first request comprises a first enterprise ID associated with a first enterprise employed to perform a first cleaning task;
receiving a second request for the chemical dispense system to dispense a chemical product, wherein the second request comprises a second enterprise ID associated with a second enterprise employed to perform a second cleaning task, and linking the first enterprise ID to a name of the chemical product requested by the first request and a dispensed volume of the chemical product requested by the first request; and
linking the second enterprise ID to a name of the chemical product requested by the second request and a dispensed volume of the chemical product requested by the second request.
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Accused Products
Abstract
A method and system for managing chemical usage by service representatives that request dispensing of a chemical product by a chemical dispense system is disclosed. The chemical dispense system prepares and/or dispenses chemical products for service representatives in response to requests by the service representatives. Each service representative that is authorized to use the chemical dispense system is assigned a user identifier (ID). In response receiving a user ID, the chemical dispense system presents on a graphical user interface one or more predetermined chemical products that the service representative is authorized to use. These products are determined based on the user ID. The chemical dispense system prepares and/or dispenses a chemical product in response to the service representative selection of that chemical product. The user ID, the name of the chemical product, and the volume of the chemical product are linked together and associated with a time reference. This information is sent to a central server for analysis related to the chemical usage trends of the service representative.
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Citations
61 Claims
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1. A method for monitoring usage of one or more chemical products dispensed by a chemical dispense system, wherein a plurality of enterprises are responsible for managing cleaning tasks performed using the one or more chemical products, the cleaning tasks being performed by service representatives employed by the plurality of enterprises, the method comprising:
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associating an enterprise identifier (ID) to each of the plurality of enterprises such that each service representative employed by a single enterprise is associated with the same enterprise ID;
receiving a first request for the chemical dispense system to dispense a chemical product, wherein the first request comprises a first enterprise ID associated with a first enterprise employed to perform a first cleaning task;
receiving a second request for the chemical dispense system to dispense a chemical product, wherein the second request comprises a second enterprise ID associated with a second enterprise employed to perform a second cleaning task, and linking the first enterprise ID to a name of the chemical product requested by the first request and a dispensed volume of the chemical product requested by the first request; and
linking the second enterprise ID to a name of the chemical product requested by the second request and a dispensed volume of the chemical product requested by the second request. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 26, 27, 28, 29, 30, 31)
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18. A system for monitoring usage of one or more chemical products dispensed by a chemical dispense system, wherein a plurality of enterprises are responsible for managing cleaning tasks performed using the one or more chemical products, the cleaning tasks being performed by service representatives employed by the enterprises, each service representative being associated with an enterprise identifier (ID) corresponding to the enterprise through which the service representative is employed, the system comprising:
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an identification module receiving a request from a service representative for the chemical dispense system to dispense a specified chemical product, wherein the request comprises an enterprise ID associated with the service representative;
a host computer operably coupled to the identification module to receive the request and controlling the chemical dispense system to dispense the specified chemical product;
a communication module operably connected to the host computer for transmitting information between the host computer and a network connection; and
a central server receiving the enterprise ID, a name of the specified chemical product and a dispensed volume of the specified chemical product from the communication module over the network connection and associating the name of the specified chemical product and the dispensed volume of the specified chemical product to an appropriate enterprise based on the enterprise ID. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25)
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32. A computer program product readable by a computing system and encoding a computer program for executing a computer process for monitoring usage of one or more chemical products dispensed by a chemical dispense system, wherein a plurality of enterprises are responsible for managing cleaning tasks performed using the one or more chemical products, the cleaning tasks being performed by service representatives employed by the plurality of enterprises, the computer process comprising:
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associating an enterprise identifier (ID) to each of the plurality of enterprises such that each service representative employed by a single enterprise is associated with the same enterprise ID;
receiving a first request for the chemical dispense system to dispense a chemical product, wherein the first request comprises a first enterprise ID associated with a first enterprise employed to perform a first cleaning task;
receiving a second request for the chemical dispense system to dispense a chemical product, wherein the second request comprises a second enterprise ID associated with a second enterprise employed to perform a second cleaning task, and linking the first enterprise ID to a name of the chemical product requested by the first request and a dispensed volume of the chemical product requested by the first request; and
linking the second enterprise ID to a name of the chemical product requested by the second request and a dispensed volume of the chemical product requested by the second request. - View Dependent Claims (33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48)
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49. A system for monitoring usage of one or more products dispensed by a product dispense system, wherein a plurality of enterprises are responsible for managing tasks performed by service representatives using the one or more products, wherein each service representative authorized to access the product dispense system is associated with an enterprise identifier (ID), the system comprising:
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an identification module receiving a request from a service representative for the product dispense system to dispense a specified product, wherein the request comprises an enterprise ID associated with the service representative; and
a host computer receiving the request from the identification module and associating a name of the specified product and a requested volume of the specified chemical product to an appropriate enterprise based on the enterprise ID. - View Dependent Claims (50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61)
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Specification