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Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users

  • US 20040168079A1
  • Filed: 02/24/2004
  • Published: 08/26/2004
  • Est. Priority Date: 09/29/1999
  • Status: Active Grant
First Claim
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1. A method of monitoring usage of a monitored device, comprising:

  • receiving an electronic mail message transmitted using an Internet protocol, the electronic mail message comprising information related to usage of the monitored device;

    automatically extracting identifying information of the monitored device from the electronic mail message;

    automatically extracting page count information of the monitored device from the electronic mail message; and

    automatically storing the page count information in association with the identifying information in a database.

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