Providing decision support through visualization of participant past performance in an electronic commerce environment

• US 20040172322A1
• Filed: 10/16/2001
• Published: 09/02/2004
• Est. Priority Date: 10/16/2001
• Status: Active Grant

• Current Assignee: Blue Yonder Group, Inc. (Panasonic Holdings Corporation)
• Original Assignee: i2 Technologies US Incorporated (Panasonic Holdings Corporation)
• Inventors: Tenorio, Manoel
• Granted Patent: US 7,620,566 B2
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 10/06375 Prediction of business process outcome or impact based on a proposed change
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

A method for providing decision support through visualization of participant past performance is performed using a computer system associated with an electronic marketplace. The method includes retrieving stored past performance information for participants reflecting the performance of the participants in connection with prior transactions conducted using the marketplace. Substantially linear viewable objects are generated for display to a user, each object corresponding to a participant and including one or more subdivisions, each defined by first and second subdivision boundaries. Each subdivision corresponds to a past performance measure and has a length that is proportional to a value of the measure determined according to the past performance information for the participant corresponding to the object. User input selecting a particular measure is received and the first boundaries of the subdivisions corresponding to the selected past performance measure are aligned such that past performance of the participants with respect to the selected measure can be readily visually compared in connection with a marketplace decision.

Claims

1. A method for providing decision support through the visualization of participant past performance, the method being performed using a computer system associated with an electronic marketplace, the method comprising:

retrieving stored past performance information for a plurality of participants reflecting performance of the participants in connection with one or more previous transactions conducted using the marketplace;

generating a plurality of substantially linear viewable objects for display to a user, each viewable object corresponding to a particular participant and comprising one or more subdivisions each defined by first and second subdivision boundaries, each subdivision in a viewable object corresponding to a past performance measure and having a length that is proportional to a value of the past performance measure determined according to the retrieved past performance information for the particular participant corresponding to the viewable object;

receiving user input selecting a particular past performance measure; and

aligning the first boundaries of the subdivisions corresponding to the selected past performance measure, such that the past performance of the participants with respect to the selected past performance measure can be readily visually compared by the user in connection with a marketplace decision.

2. The method of claim 1, wherein the past performance information for a participant comprises a time to complete each phase of a transaction cycle having a plurality of phases, each phase corresponding to a particular subdivision within each viewable object, the length of a subdivision reflecting the time to complete the phase corresponding to the subdivision.

3. The method of claim 2, wherein the phases comprise at least one of a quotation phase, an order placement phase, a fulfillment phase, and a replacement phase.

4. The method of claim 2, wherein the selected measure is a selected transaction cycle phase, the first boundaries of the subdivisions aligned to allow the user to readily visually compare the times to complete the selected phase for the participants.

5. The method of claim 2, wherein each viewable object represents an aggregation of multiple transaction cycles involving the corresponding participant.

6. The method of claim 1, wherein the user is associated with a buyer and the past performance information reflects performance of suppliers in connection with previous purchase transactions conducted using the marketplace.

7. The method of claim 1, wherein the viewable objects are horizontally oriented and the first boundaries of the subdivisions are aligned vertically.

8. The method of claim 1, wherein the viewable objects are bars and the subdivisions are sections of the bars.

9. The method of claim 1, wherein the past performance information comprises past performance of at least one procurement activity as a function of price.

10. A system for providing decision support through the visualization of participant past performance, comprising a computer system operable to:

retrieve stored past performance information for a plurality of participants reflecting performance of the participants in connection with one or more previous transactions conducted using the marketplace;

generate a plurality of substantially linear viewable objects for display to a user, each viewable object corresponding to a particular participant and comprising one or more subdivisions each defined by first and second subdivision boundaries, each subdivision in a viewable object corresponding to a past performance measure and having a length that is proportional to a value of the past performance measure determined according to the retrieved past performance information for the particular participant corresponding to the viewable object;

receive user input selecting a particular past performance measure; and

align the first boundaries of the subdivisions corresponding to the selected past performance measure, such that the past performance of the participants with respect to the selected past performance measure can be readily visually compared by the user in connection with a marketplace decision.

11. The system of claim 10, wherein the past performance information for a participant comprises a time to complete each phase of a transaction cycle having a plurality of phases, each phase corresponding to a particular subdivision within each viewable object, the length of a subdivision reflecting the time to complete the phase corresponding to the subdivision.

12. The system of claim 11, wherein the phases comprise at least one of a quotation phase, an order placement phase, a fulfillment phase, and a replacement phase.

13. The system of claim 11, wherein the selected measure is a selected transaction cycle phase, the first boundaries of the subdivisions aligned to allow the user to readily visually compare the times to complete the selected phase for the participants.

14. The system of claim 11, wherein each viewable object represents an aggregation of multiple transaction cycles involving the corresponding participant.

15. The system of claim 10, wherein the user is associated with a buyer and the past performance information reflects performance of suppliers in connection with previous purchase transactions conducted using the marketplace.

16. The system of claim 10, wherein the viewable objects are horizontally oriented and the first boundaries of the subdivisions are aligned vertically.

17. The system of claim 10, wherein the viewable objects are bars and the subdivisions are sections of the bars.

18. The system of claim 10, wherein the past performance information comprises past performance of at least one procurement activity as a function of price.

19. Software for providing decision support through the visualization of participant past performance, the software embodied in computer-readable media and when executed operable to:

retrieve stored past performance information for a plurality of participants reflecting performance of the participants in connection with one or more previous transactions conducted using the marketplace;

generate a plurality of substantially linear viewable objects for display to a user, each viewable object corresponding to a particular participant and comprising one or more subdivisions each defined by first and second subdivision boundaries, each subdivision in a viewable object corresponding to a past performance measure and having a length that is proportional to a value of the past performance measure determined according to the retrieved past performance information for the particular participant corresponding to the viewable object;

receive user input selecting a particular past performance measure; and

align the first boundaries of the subdivisions corresponding to the selected past performance measure, such that the past performance of the participants with respect to the selected past performance measure can be readily visually compared by the user in connection with a marketplace decision.

20. The software of claim 19, wherein the past performance information for a participant comprises a time to complete each phase of a transaction cycle having a plurality of phases, each phase corresponding to a particular subdivision within each viewable object, the length of a subdivision reflecting the time to complete the phase corresponding to the subdivision.

21. The software of claim 20, wherein the phases comprise at least one of a quotation phase, an order placement phase, a fulfillment phase, and a replacement phase.

22. The software of claim 20, wherein the selected measure is a selected transaction cycle phase, the first boundaries of the subdivisions aligned to allow the user to readily visually compare the times to complete the selected phase for the participants.

23. The software of claim 20, wherein each viewable object represents an aggregation of transaction cycles involving the corresponding participant.

24. The software of claim 19, wherein the user is associated with a buyer and the past performance information reflects performance of suppliers in connection with previous purchase transactions conducted using the marketplace.

25. The software of claim 19, wherein viewable objects are horizontally oriented and the first boundaries of the subdivisions are aligned vertically.

26. The software of claim 19, wherein the viewable objects are bars and the subdivisions are sections of the bars.

27. The software of claim 19, wherein the past performance information comprises past performance of at least one procurement activity as a function of price.

28. A system for providing decision support through the visualization of participant past performance, comprising:

means for retrieving stored past performance information for a plurality of participants reflecting performance of the participants in connection with one or more previous transactions conducted using the marketplace;

means for generating a plurality of substantially linear viewable objects for display to a user, each viewable object corresponding to a particular participant and comprising one or more subdivisions each defined by first and second subdivision boundaries, each subdivision in a viewable object corresponding to a past performance measure and having a length that is proportional to a value of the past performance measure determined according to the retrieved past performance information for the particular participant corresponding to the viewable object;

means for receiving user input selecting a particular past performance measure; and

means for aligning the first boundaries of the subdivisions corresponding to the selected past performance measure, such that the past performance of the participants with respect to the selected past performance measure can be readily visually compared by the user in connection with a marketplace decision.

29. A method for providing decision support to a user associated with a buyer through visualization of past supplier performance, the method being performed using a computer system associated with an electronic marketplace, the method comprising:

retrieving stored past performance information for a plurality of suppliers reflecting performance of the suppliers in connection with one or more previous transactions conducted using the marketplace, the past performance information for each supplier comprising start and end times for each of a plurality of transaction cycle phases involving the supplier, the start and end times for a phase defining a duration of the phase, a transaction cycle comprising a sequence of phases whose durations collectively define a duration of the transaction cycle;

generating a plurality of substantially linear viewable objects for display to a user associated with a buyer, each viewable object corresponding to a particular supplier and representing one or more transaction cycles involving the corresponding supplier, each viewable object comprising one or more subdivisions each defined by first and second subdivision boundaries that together indicate the duration of a phase corresponding to the subdivision, each subdivision in a viewable object having a length proportional to the duration of the phase corresponding to the subdivision and determined according to the retrieved past performance information for the particular supplier corresponding to the viewable object, the viewable objects being oriented such that each subdivision boundary corresponds to a time along a horizontal time axis;

receiving user input selecting a particular phase; and

aligning with respect to the time axis the first boundaries of the subdivisions corresponding to the selected phase, such that the durations of the selected phase for the suppliers corresponding to the viewable objects can be readily visually compared by the user in connection with a marketplace decision.