Healthcare provider-patient online consultation system
First Claim
1. A method of providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
- receiving an online consultation request message from the user via the Internet, the online consultation request message indicating that the user is requesting at least one of medical information and medical advice from a healthcare provider; and
accepting or declining the online consultation request message from the user.
6 Assignments
0 Petitions
Accused Products
Abstract
Methods and apparatus for supporting online consultations are disclosed. In order to submit an online consultation request, a user registers to receive online consultation services. During the preliminary registration process, an online messaging privileges request is transmitted to a healthcare provider requesting that online messaging privileges be granted to the user. During the registration process, the healthcare provider may choose to decline the online messaging privileges request (e.g., if the user is not a patient of the healthcare provider) or accept the online messaging privileges request, thereby enabling the user to send online messages to and receive online messages from the healthcare provider via the Internet. Upon successful completion of the registration process, the user submits an online consultation request message via the Internet indicating that medical information and/or medical advice are requested from a healthcare provider. The healthcare provider may then choose to decline the online consultation request message or to accept the online consultation request message from the user by sending an online consultation reply message to the user.
49 Citations
70 Claims
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1. A method of providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
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receiving an online consultation request message from the user via the Internet, the online consultation request message indicating that the user is requesting at least one of medical information and medical advice from a healthcare provider; and
accepting or declining the online consultation request message from the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46)
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47. A method of providing medical advice or medical information from a healthcare provider to a patient via the Internet, comprising:
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receiving an online consultation request message from a patient via the Internet, the online consultation request message indicating that the patient is requesting at least one of medical information and medical advice; and
sending an online consultation reply to the patient via the Internet, the online consultation reply including at least one of medical information and medical advice. - View Dependent Claims (48, 49)
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50. A method of providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
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receiving a patient registration message from the user via the Internet, the patient registration message identifying the user;
accepting or declining the patient registration message from the user, wherein accepting the patient registration message enables the user to send online consultation request messages to the healthcare provider via the Internet; and
receiving an online consultation request message from the user via the Internet after the patient registration message from the user is accepted, the online consultation request message indicating that the user is requesting at least one of medical information and medical advice from a healthcare provider - View Dependent Claims (51, 52)
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53. A method of providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
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sending an online consultation request message from a user via the Internet, the online consultation request message identifying the user and indicating that the user is requesting at least one of medical information and medical advice; and
receiving an online consultation reply from a healthcare provider via the Internet in response to the online consultation request message, the online consultation reply including at least one of medical information and medical advice. - View Dependent Claims (54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67)
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68. A computer-readable medium storing thereon computer-readable instructions for providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
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instructions for receiving an online consultation request message from the user via the Internet, the online consultation request message indicating that the user is requesting at least one of medical information and medical advice from a healthcare provider; and
instructions for accepting or declining the online consultation request message from the user.
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69. An apparatus for providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
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a processor; and
a memory, at least one of the processor and the memory being adapted for;
receiving an online consultation request message from the user via the Internet, the online consultation request message indicating that the user is requesting at least one of medical information and medical advice from a healthcare provider; and
accepting or declining the online consultation request message from the user.
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70. An apparatus for providing medical advice or medical information from a healthcare provider to a user via the Internet, comprising:
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means for receiving an online consultation request message from the user via the Internet, the online consultation request message indicating that the user is requesting at least one of medical information and medical advice from a healthcare provider; and
means for accepting or declining the online consultation request message from the user.
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Specification