Working machine, trouble diagnosis system of working machine, and maintenance system of working machine
First Claim
1. A working machine failure diagnosis method for performing a failure diagnosis by transmitting and receiving signals through communication devices provided at a working machine and at an information management center comprising:
- a first step in which a first signal related to a failure of the working machine is generated at the working machine and the first signal is transmitted to the information management center from the working machine via the communication devices;
a second step in which, after the first signal is transmitted, the information management center generates a second signal for identifying a location of the failure based upon the first signal and the second signal is then transmitted from the information management center to the working machine via the communication devices; and
a third step in which failure information corresponding to the first signal and the second signal is provided to an operator.
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Accused Products
Abstract
A working machine failure diagnosis method for performing a failure diagnosis by transmitting and receiving signals through communication devices provided at a working machine and at an information management center, according to the present invention, includes: a first step in which a first signal related to a failure of the working machine is generated at the working machine and the first signal is transmitted to the information management center from the working machine via the communication devices; a second step in which, after the first signal is transmitted, the information management center generates a second signal for identifying a location of the failure based upon the first signal and the second signal is then transmitted from the information management center to the working machine via the communication devices; and a third step in which failure information corresponding to the first signal and the second signal is provided to an operator.
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Citations
37 Claims
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1. A working machine failure diagnosis method for performing a failure diagnosis by transmitting and receiving signals through communication devices provided at a working machine and at an information management center comprising:
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a first step in which a first signal related to a failure of the working machine is generated at the working machine and the first signal is transmitted to the information management center from the working machine via the communication devices;
a second step in which, after the first signal is transmitted, the information management center generates a second signal for identifying a location of the failure based upon the first signal and the second signal is then transmitted from the information management center to the working machine via the communication devices; and
a third step in which failure information corresponding to the first signal and the second signal is provided to an operator. - View Dependent Claims (2, 3, 4, 5)
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6. A working machine failure diagnosis system comprising:
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a first signal generating device that generates at a working machine a first signal related to a failure of the working machine;
a first transmission device that transmits the first signal from the working machine to an information management center;
a second signal generating device that generates at the information management center a second signal for identifying a location of the failure based upon the first signal after the first signal is transmitted thereto;
a second transmission device that transmits the second signal from the information management center to the working machine; and
an informing device that provides an operator with failure information corresponding to the first signal and the second signal. - View Dependent Claims (7, 8, 9, 10, 11)
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12. A working machine comprising:
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a signal generating device that generates a signal related to failure information;
a transmission device that transmits the signal which has been generated to an information management center;
a reception device that receives a signal related to a failure diagnosis returned from the information management center in response to the signal transmitted via the transmission device; and
an informing device that provides failure information based upon the signal that has been received. - View Dependent Claims (13, 14, 15, 16)
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17. A computer program product that can be read by a computer installed in a working machine, containing a working machine failure diagnosis program, the working machine failure diagnosis program comprising:
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a signal generation instruction code for generating a signal related to failure information;
a transmission instruction code for transmitting the generated signal to an information management center;
a reception instruction code for receiving a signal related to a failure diagnosis returned from the information management center in response to the signal transmitted in conformance to the transmission instruction code; and
an informing instruction code for providing failure information based upon the received signal. - View Dependent Claims (18, 19)
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20. An information management center that exchanges signals with a working machine comprising:
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a reception device that receives a signal related to failure information transmitted from the working machine;
a signal generating device that generates a response signal related to a failure diagnosis in response to the signal; and
a transmission device that transmits the response signal to the working machine.
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21. A computer program product that can be read by a computer installed at an information management center engaged in signal exchange with a working machine, containing a working machine failure diagnosis program, the working machine failure diagnosis program comprising:
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a reception instruction code for receiving a signal related to failure information transmitted from the working machine;
a signal generating instruction code for generating a response signal related to a failure diagnosis in response to the signal; and
a transmission instruction code for transmitting the response signal to the working machine. - View Dependent Claims (22, 23)
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24. A working machine maintenance system comprising:
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a plurality of working machines; and
a center server that manages maintenance on the plurality of working machines by engaging in data exchange through bidirectional communication with each of the plurality of working machines via a communication line, wherein;
the working machines each include an operation data storage device that stores operation data and maintenance data, an operation device operated to enter a maintenance work completion, a data transmission device that transmits the operation data, maintenance work completion data provided through the operation device and the maintenance data to the center server, a data reception device that receives data related to maintenance information transmitted from the center server and a display device at which the maintenance information is displayed; and
the center server includes a data reception device that receives the operation data, the maintenance work completion data and the maintenance data that have been transmitted, an operation database in which the operation data are stored, a maintenance database in which the maintenance data are stored, a calculation device that calculates maintenance timing based upon the operation data stored in the operation database and the maintenance data stored in the maintenance database and a data transmission device that transmits data related to the maintenance information including the maintenance timing to a working machine. - View Dependent Claims (25)
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26. A working machine comprising:
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a communication device that exchanges information via a communication line through bidirectional communication with a center server managing maintenance on a plurality of working machines;
an operation device at which an input operation signaling a maintenance work completion is received;
a storage device in which maintenance completion information related to the maintenance work completion is stored; and
a control device that transmits the maintenance completion information stored in the storage device to the center server via the communication device when the input operation signaling the maintenance work completion is received at the operation device. - View Dependent Claims (27, 28)
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29. A computer program product that can be read by a computer installed at a working machine, containing a working machine maintenance program, the working machine maintenance program comprising;
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an operation instruction code for receiving an input operation signaling a maintenance work completion at the working machine via an input device;
a storage instruction code for storing maintenance completion information related to the maintenance work completion at the working machine into a storage device; and
a transmission instruction code for transmitting the maintenance completion information stored in the storage device via a communication device to a center server managing maintenance on a plurality of working machines upon receiving the input operation signaling the maintenance work completion. - View Dependent Claims (30, 31)
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32. A center server that manages maintenance on a working machine, comprising:
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a communication device that exchanges information with a working machine via a communication line through bidirectional communication;
a maintenance database in which information related to the maintenance on the working machine is stored; and
a control device that receives maintenance completion information related to a maintenance work completion at the working machine transmitted from the working machine via the communication device and stores the received maintenance completion information into the maintenance database. - View Dependent Claims (33, 34)
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35. A computer program product that can be read by a center server managing maintenance on a working machine, containing a working machine maintenance management program, the working machine maintenance management program comprising:
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a reception instruction code for receiving maintenance completion information related to a maintenance work completion at the working machine transmitted from the working machine via a communication device; and
a storage instruction code for storing the maintenance completion information that has been received into a maintenance database. - View Dependent Claims (36, 37)
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Specification