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Communications methods and systems using voiceprints

  • US 20040190688A1
  • Filed: 03/31/2003
  • Published: 09/30/2004
  • Est. Priority Date: 03/31/2003
  • Status: Abandoned Application
First Claim
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1. A method of operating a communications system, wherein a plurality of users of the system may be associated with an account with the system and the account has a plurality of voiceprint samples corresponding to at least some of the plurality of users associated with the account, the method comprising:

  • receiving a call from one of a plurality of users associated with an account; and

    identifying a preference of the one of the plurality of users based, at least in part, on a voiceprint of the one user received in the call.

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