Receipt processing system and method
First Claim
1. A method for processing a plurality of credit card financial transactions by a plurality of purchasers, comprising:
- producing a plurality of paper receipts related to said plurality of credit card financial transactions such that each of said plurality of paper receipts comprise machine-readable data which identify each of said plurality of credit card financial transactions, each of said plurality of paper receipts comprise an endorsement by a respective of said plurality of purchasers to confirm each of said plurality of credit card financial transactions;
optically scanning each of said plurality of paper receipts for producing an electronic representation of said plurality of paper receipts including said endorsement and for reading said machine-readable data on said paper receipt; and
electronically storing said electronic copy of said paper receipt so as to be organized for electronic retrieval based on said machine-readable data.
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Accused Products
Abstract
The present invention provides a system and method for retrieving a copy of an original receipt by merchants to avoid chargebacks on legitimate sales. In a preferred embodiment, a receipt is printed that contains machine-readable information, such as bar codes or other suitable machine-readable information. The receipt is scanned to provide an electronic copy that is stored in one or more memories. The receipt is retrievable by use of the machine-readable information that may include credit card number, date, amount, and the like. In one preferred embodiment, the stored information is made available through a website to the purchaser who can obtain online a copy of the receipt to thereby avoid the time and cost of unnecessary chargebacks. In another preferred embodiment, a processor handles the chargeback inquiry so the merchant does not need to respond to chargeback inquiry requests.
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Citations
24 Claims
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1. A method for processing a plurality of credit card financial transactions by a plurality of purchasers, comprising:
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producing a plurality of paper receipts related to said plurality of credit card financial transactions such that each of said plurality of paper receipts comprise machine-readable data which identify each of said plurality of credit card financial transactions, each of said plurality of paper receipts comprise an endorsement by a respective of said plurality of purchasers to confirm each of said plurality of credit card financial transactions;
optically scanning each of said plurality of paper receipts for producing an electronic representation of said plurality of paper receipts including said endorsement and for reading said machine-readable data on said paper receipt; and
electronically storing said electronic copy of said paper receipt so as to be organized for electronic retrieval based on said machine-readable data. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for processing a plurality of credit card financial transactions by a plurality of purchasers, comprising:
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producing a plurality of receipts related to said plurality of credit card financial transactions such that each of said plurality of receipts comprise an endorsement by a respective of said plurality of purchasers to confirm each of said plurality of credit card financial transactions;
electronically storing an electronic copy of each of said plurality of receipts, said electronic copy being suitable for producing a purchaser readable copy of a respective of said plurality of receipts; and
providing a web site on the Internet accessible by said plurality of purchasers or agents thereof, said web site providing credit card transaction information regarding transactions made by said plurality of purchasers during a selected time period, said web site being operable for providing a viewable copy of said respective of said plurality of receipts for a selectable credit card transaction. - View Dependent Claims (8, 9, 10, 11)
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12. A method for processing a plurality of credit card financial transactions by a plurality of purchasers, comprising:
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electronically storing receipt data related to said plurality of credit card financial transactions comprising underlying items purchased; and
providing a web site for use via Internet connection accessible by said plurality of purchasers or agents thereof, said web site providing credit card transaction information made by said plurality of purchasers during a selected time period, said web site being operable for providing a viewable copy of said receipt data for a selectable of said plurality of credit card transactions. - View Dependent Claims (13, 14, 15)
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16. A system for processing a plurality of credit card financial transactions by a plurality of purchasers, comprising:
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a printer operable for producing a paper receipt related to said plurality of credit card financial transactions such that each of said plurality of paper receipts comprise machine-readable data which identify each of said plurality of credit card financial transactions, each of said plurality of paper receipts being endorsed by a respective of said plurality of purchasers to confirm each of said plurality of credit card financial transactions;
an optical scanner for producing an electronic representation of said plurality of paper receipts including said endorsement, said optical scanner being operable for reading said machine-readable data on said paper receipt;
an electronic storage medium for storing said electronic representation of said paper receipt; and
a computer for organizing storage in said electronic storage based on said machine-readable data, said computer being operable for retrieving a selected electronic representation of said paper receipt based on said machine-readable data. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A system for processing credit card transactions, comprising:
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a credit card company responsive to customer inquiries for issuing a chargeback inquiry into a selected purchase;
a merchant, said merchant producing sales;
an electronic database comprising electronic receipts of said sales;
a processor for receiving said chargeback inquiry, said processor being in communication with said database, whereupon said processor retrieves a copy of an electronic receipt for said selected purchase from said electronic database and forwards said copy of said electronic receipt to at least one of said credit card company or said customer. - View Dependent Claims (23, 24)
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Specification