Complex system serviceability method and apparatus
First Claim
1. A method for defining a service model for a complex system comprising:
- creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes;
applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system; and
evaluating the service model based upon service actions performed.
1 Assignment
0 Petitions
Accused Products
Abstract
A serviceability strategy is established that permits the definition of a plurality of service models for components, functions, subsystems and field replaceable units in a complex machine system, as well as the implementation of the models for rendering service as serviceable events and faults occur, and for improvement of the models over time. The models may be dedicated in such a manner as to be selectable for addressing detectable and isolatable root causes of serviceable events as they occur, and the proper models are selected as such events occur based upon predefined indicators. As service events arise over time and are addressed by recommendations made by each model, data is gathered and serves as the basis for evolving the models so as to more appropriately address root causes of serviceable events and faults, and to improve the selection of the models most apply suited to addressing serviceable events and faults.
-
Citations
45 Claims
-
1. A method for defining a service model for a complex system comprising:
-
creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes;
applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system; and
evaluating the service model based upon service actions performed. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A method for defining a service model for a complex system comprising:
-
creating a plurality of service models for different components, functions, subsystems or field replaceable units, each service model including a plurality of failure modes and indicators for the failure modes for a respective component, function, subsystem or field replaceable unit;
selecting a service model from the plurality of service models based upon the indicators and upon input data from the complex system;
applying the selected service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system; and
evaluating the selected service model based upon service actions performed. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
-
-
20. A method for defining a service model for a complex system comprising:
-
creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes, and a cost for service actions associated with each failure mode;
establishing a recommended service action for each failure mode based at least upon the respective designated cost;
applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors, the costs and input data from the complex system; and
evaluating the service model based upon service actions performed. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29)
-
-
30. A system for defining a service model for a complex system comprising:
-
a model development and evaluation system adapted for creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes;
an analysis and service module adapted for applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system; and
a model refinement module adapted for evaluating the service model based upon service actions performed. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39)
-
-
40. A system for defining a service model for a complex system comprising:
-
means for creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes;
means for applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system; and
means for evaluating the service model based upon service actions performed.
-
-
41. A system for defining a service model for a complex system comprising:
-
means for creating a plurality of service models for different components, functions, subsystems or field replaceable units, each service model including a plurality of failure modes and indicators for the failure modes for a respective component, function, subsystem or field replaceable unit;
means for selecting a service model from the plurality of service models based upon the indicators and upon input data from the complex system;
means for applying the selected service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system; and
means for evaluating the selected service model based upon service actions performed.
-
-
42. A system for defining a service model for a complex system comprising:
-
means for creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes, and a cost for service actions associated with each failure mode;
means for establishing a recommended service action for each failure mode based at least upon the respective designated cost;
means for applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors, the costs and input data from the complex system; and
means for evaluating the service model based upon service actions performed.
-
-
43. A computer program for defining a service model for a complex system comprising:
-
at least one machine readable medium for storing computer code; and
computer code stored on the media for performing a series of routines including creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes, applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system, and evaluating the service model based upon service actions performed.
-
-
44. A computer program for defining a service model for a complex system comprising:
-
at least one machine readable medium for storing computer code; and
computer code stored on the media for performing a series of routines including creating a plurality of service models for different components, functions, subsystems or field replaceable units, each service model including a plurality of failure modes and indicators for the failure modes for a respective component, function, subsystem or field replaceable unit, selecting a service model from the plurality of service models based upon the indicators and upon input data from the complex system, applying the selected service model for recommendation of a service action addressing a serviceable event based upon the indictors and input data from the complex system, and evaluating the selected service model based upon service actions performed.
-
-
45. A computer program for defining a service model for a complex system comprising:
-
at least one machine readable medium for storing computer code; and
computer code stored on the media for performing a series of routines including creating a service model for a component, function, subsystem or field replaceable unit of a complex system, the service model including a plurality of failure modes and indicators for the failure modes, and a cost for service actions associated with each failure mode, establishing a recommended service action for each failure mode based at least upon the respective designated cost, applying the service model for recommendation of a service action addressing a serviceable event based upon the indictors, the costs and input data from the complex system, and evaluating the service model based upon service actions performed.
-
Specification