Method and apparatus for motion-controlled communication of offers
First Claim
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1. A method comprising:
- sensing that a customer is at a menu board of a drive-through;
outputting an automated greeting using the menu board;
receiving an order from the customer;
determining a subtotal of the order;
determining an offer based on the subtotal;
initiating output of the offer using the digital menu board;
sensing that the customer has moved away from the menu board; and
automatically terminating output of the offer in response to sensing that the customer has moved away from the menu board.
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Abstract
A method according to one embodiment of the present invention provides for controlling output of an offer at a menu board of a drive-through. An offer is determined and output to a customer at the menu board. If it is determined that the customer has moved away from the menu board, output of the offer is discontinued. In some embodiments, the same or a different offer may be output to the customer at a different station of the drive-through (e.g., a payment or pick-up window).
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Citations
20 Claims
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1. A method comprising:
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sensing that a customer is at a menu board of a drive-through;
outputting an automated greeting using the menu board;
receiving an order from the customer;
determining a subtotal of the order;
determining an offer based on the subtotal;
initiating output of the offer using the digital menu board;
sensing that the customer has moved away from the menu board; and
automatically terminating output of the offer in response to sensing that the customer has moved away from the menu board.
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2. A method comprising:
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determining that a customer is at an ordering station;
receiving an order of the customer at the ordering station;
outputting a first offer at the ordering station;
determining that the customer is at a second station; and
outputting a second offer at the second station. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method comprising:
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initiating output of a first upsell offer to a customer at an ordering station;
determining if the customer left the ordering station before output of the first upsell offer was completed;
if the customer left the ordering station before output of the first upsell offer was completed, outputting a second upsell offer to the customer at a second station.
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Specification